First Financial Bank
255 E. 5th St., Suite 900,
Cincinnati, 45202, OH,
United States
Cincinnati, 45202, OH,
United States
1 877-322-9530
Banking and Financial Services
First Financial Bank Technographics
First Financial Bank Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by First Financial Bank and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2164 First Financial Bank employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that First Financial Bank has purchased the following applications: Workday Financial Management for ERP Financial in 2015, Workday HCM for Core HR in 2015, Jack Henry Banking SilverLake for Core Banking in 2006 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems First Financial Bank is running and its propensity to invest more and deepen its relationship with Workday , Jack Henry & Associates , Paysafe or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing First Financial Bank revenues, which have grown to $899.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for First Financial Bank intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
First Financial Bank Tech Stack and Enterprise Applications
First Financial Bank ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Workday | Oracle PeopleSoft ERP | Workday Financial Management | ERP Financial | ERP | n/a | 2015 | 2016 |
In 2015, First Financial Bank implemented Workday Financial Management, replacing Oracle PeopleSoft ERP as its core financial system. The deployment occurred during Workday's global expansion tied to the Workday 25 release, positioning the bank on a cloud based enterprise financial platform.
Workday Financial Management was deployed as an ERP Financial foundation to centralize core financial workflows typical of the category, including general ledger consolidation, reporting and analytics, and financial controls. The broader Workday 25 release introduced capabilities such as Workday Inventory and expanded pre packaged dashboards for auditor, projects, and revenue reporting, which were part of the product context available to new customers at the time.
Operationally the implementation unified finance and HR data flows to support finance and HR functions and manager level decision making, with governance focused on a single system of record for operational and people data. First Financial Bank leadership framed the adoption as providing a finance and HR foundation to adjust to a dynamic banking environment, drive efficiencies, and scale the business.
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Payment Processing | ERP |
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2020 | 2020 |
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Payment Processing | ERP |
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2019 | 2019 |
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First Financial Bank HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Workday | Legacy | Workday HCM | Core HR | HCM | n/a | 2015 | 2018 |
In 2015, First Financial Bank implemented Workday HCM. The Workday HCM deployment targeted Core HR capabilities to centralize HR service center operations and manage associate-facing HR workflows including paychecks, benefits, time off, leave of absence, and HR policy support.
Workday HCM was configured to support biweekly payroll processing and maintenance, benefit elections for new hires and life events, employer provided benefit assignments, and life insurance election monitoring with evidence of insurability approvals. The implementation included time tracking support in Workday HRIS, COBRA notification processing, temporary benefit ID card issuance, manual entry workflows for vendor-driven benefit elections, and handling of tuition reimbursement and wellness program administration.
Operational coverage emphasized a staffed HR customer service line and managed email inbox to troubleshoot and respond to associate questions, support annual Benefits Open Enrollment testing, auditing and reporting, and organize life insurance death claim approvals. The team performed system exports and uploads, ran regular reports for audit purposes, and used HR systems alongside spreadsheet-based reporting for data tracking and reconciliation.
Governance and process controls were instrumented through routine audits of new hire elections and benefit changes, payroll adjustment requests tied back to audit findings, and documented workflows for severance letter processing and outplacement support. Workday HCM functioned as the central Core HR system for benefits administration, payroll operations, absence management, and HR service delivery across the bank's HR and payroll functions.
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Core HR | HCM |
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2014 | 2018 |
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Payroll | HCM |
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2014 | 2018 |
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Recruiting, Applicant Tracking System | HCM |
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2018 | 2018 |
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First Financial Bank ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Jack Henry & Associates | Legacy | Jack Henry Banking SilverLake | Core Banking | ERP Services and Operations | n/a | 2006 | 2006 |
In 2006, First Financial Bank implemented Jack Henry Banking SilverLake from Jack Henry & Associates as an in-house core processing platform for Core Banking. The engagement was scoped as enterprise-wide automation to centralize core processing and support commercial banking operations.
The Jack Henry Banking SilverLake deployment included core processing, teller and platform solutions, a fraud detection and prevention system, and an intelligence warehouse solution, reflecting a multi-module implementation. Configuration work focused on transaction processing workflows for ATM, debit card, and ACH channels and on commercial account servicing capabilities.
The selection followed a multi-month RFP and evaluation process that began in 2005, informed by visits to existing SilverLake users, and governance centered on executive sponsorship from the bank's operations leadership. Operational coverage targeted enterprise operations and customer-facing functions, aligning Core Banking capabilities with front-line teller operations and commercial relationship management.
First Financial Bank expected the in-house Jack Henry Banking SilverLake implementation to generate cost efficiencies estimated at approximately $3 million to $4 million per year, with full recognition anticipated in 2007, and to provide enhanced commercial capabilities and faster, more efficient customer service. The implementation emphasized complementary products and services from Jack Henry & Associates to instrument fraud analytics and data warehousing for ongoing operational intelligence.
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Core Banking | ERP Services and Operations |
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2019 | 2019 |
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Digital Banking | ERP Services and Operations |
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2020 | 2020 |
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Digital Banking | ERP Services and Operations |
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2020 | 2020 |
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Enterprise Asset Management | ERP Services and Operations |
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2011 | 2011 |
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Lease Management | ERP Services and Operations |
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2015 | 2016 |
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Loan Management | ERP Services and Operations |
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2021 | 2021 |
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First Financial Bank AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Chatbots and Conversational AI | AI-Powered Application |
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2020 | 2020 |
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First Financial Bank Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2016 | 2018 |
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First Financial Bank Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2016 | 2016 |
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First Financial Bank Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2021 | 2021 |
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First Financial Bank CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Marketing Automation | CRM |
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2020 | 2020 |
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First Financial Bank TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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AML, Fraud and Compliance | TRM |
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2021 | 2021 |
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First Financial Bank PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2020 | 2020 |
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Transactional Email | PaaS |
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2021 | 2021 |
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First Financial Bank IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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First Financial Bank CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2019 | 2019 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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First Financial Bank Professional Services
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Retirement Recordkeeping | Professional Services |
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2024 | 2024 |
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IT Decision Makers and Key Stakeholders at First Financial Bank
| First Name | Last Name | Title | Function | Department | Phone | |
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Director of Talent Acquisition | Director | HR | |
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Senior VP Human Resources | VP | HR | |
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Chief Talent Officer | CXO | HR | |
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HR Systems Manager | Manager | HR | |
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Senior Director- Enterprise Data Management | Director | IT | |
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Senior Vice President & Chief Financial Officer | CXO | Finance | |
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AVP, Talent Acquisition Manager | VP | HR | |
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VP - IT Audit Manager | VP | IT | |
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Vice President IT Support Services | VP | IT | |
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Director of Client Experience | Director | Customer Service | |
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First Vice President, Director, Contact Center | Director | Customer Service | |
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Private Client Program Manager - Segment Director | Manager | Customer Service | |
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Chief Information Officer | CXO | IT | |
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Director - Intelligent Automation | Director | IT | |
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Manager, Digital Analytics Implementation | Manager | IT | |
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Chief Digital Officer | CXO | IT | |
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Senior Talent Acquisition Partner | Manager | HR | |
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Director, Talent Management | Director | HR | |
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Talent Acquisition Partner | Manager | HR | |
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Chief Information Officer | CXO | IT | |
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Sr Director Bank Operations | Director | Operations | |
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Manager, Technology Infrastructure | Manager | IT | |
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Apps Being Evaluated by First Financial Bank Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from First Financial Bank IT executives and key decision makers. This section highlights First Financial Bank's latest recorded technology evaluations, including Jack Henry Banking SilverLake Xperience for Customer Experience on 2025-11-13, COCC INSIGHT for Core Banking on 2025-11-12, and Jack Henry Banking SilverLake for Core Banking on 2025-09-03. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the First Financial Bank digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| 2025-11-13 | First Financial Bank | Evaluated | Jack Henry & Associates | Jack Henry Banking SilverLake Xperience | Customer Experience | CRM |
| 2025-11-12 | First Financial Bank | Evaluated | COCC | COCC INSIGHT | Core Banking | ERP Services and Operations |
| 2025-09-03 | First Financial Bank | Evaluated | Jack Henry & Associates | Jack Henry Banking SilverLake | Core Banking | ERP Services and Operations |
| 2025-04-28 | First Financial Bank | Evaluated |
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Warehouse Management | SCM |
| 2024-11-05 | First Financial Bank | Evaluated |
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Core Banking | ERP Services and Operations |
| 2024-05-29 | First Financial Bank | Evaluated |
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Lease Management | ERP Services and Operations |
FAQ - APPS RUN THE WORLD First Financial Bank Technographics
First Financial Bank is a Banking and Financial Services organization based in United States,
with around 2164 employees and annual revenues of $899.0 million.
First Financial Bank operates a diverse technology stack with applications such as
Workday Financial Management, Workday HCM and Jack Henry Banking SilverLake,
covering areas like ERP Financial, Core HR and Core Banking.
First Financial Bank has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Workday and Jack Henry & Associates.
First Financial Bank recently adopted applications including
Principal Financial Group Retirement Recordkeeping in 2024, Upstart in 2021 and DocuSign eSignature in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of First Financial Bank’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates First Financial Bank’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete First Financial Bank technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.