Manchester, M1 6LT,
United Kingdom
First/Keolis Transpennine Technographics
First/Keolis Transpennine Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by First/Keolis Transpennine and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1018 First/Keolis Transpennine employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that First/Keolis Transpennine has purchased the following applications: Moodle LMS for Learning and Development in 2020, Zoom for Audio Video and Web Conferencing in 2021, DocuSign eSignature for Digital Signing in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems First/Keolis Transpennine is running and its propensity to invest more and deepen its relationship with Moodle , Zoom Video Communications , DocuSign or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing First/Keolis Transpennine revenues, which have grown to $20.7 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for First/Keolis Transpennine intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
First/Keolis Transpennine Tech Stack and Enterprise Applications
First/Keolis Transpennine HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Moodle | Legacy | Moodle LMS | Learning and Development | HCM | n/a | 2020 | 2020 |
In 2020, First/Keolis Transpennine deployed Moodle LMS on their website tpexpress.co.uk as a core Learning and Development platform. The Moodle LMS instance is delivered as a web-hosted environment embedded within the corporate site, aligning learning delivery with the company web presence.
The implementation uses Moodle LMS core functional modules including course creation and management, enrollment workflows, assessments and quizzes, learner progress tracking, and reporting. Configuration emphasizes role based permissions for administrators and instructors, modular course content and competency aligned learning paths to support structured training programs under the Learning and Development category.
Operational coverage focuses on employee and operational training across the transport organization, impacting HR, training operations and front-line crew learning workflows. Governance is executed inside the Moodle environment through administrative and instructor roles to manage course lifecycle, content publishing and learner records, with content surfaced directly through the tpexpress.co.uk site.
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First/Keolis Transpennine Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoom Video Communications | Legacy | Zoom | Audio Video and Web Conferencing | Collaboration | n/a | 2021 | 2021 |
In 2021, First/Keolis Transpennine implemented Zoom as its Audio Video and Web Conferencing solution. The deployment is visible on the public First/Keolis Transpennine website where Zoom client elements are embedded to surface meeting access and real time audio and video sessions for external participants.
Zoom as the Audio Video and Web Conferencing application provides standard meeting capabilities including scheduled meetings, ad hoc video conferencing, and screen sharing, which are exposed through the website user flows. The configuration emphasizes browser client access to enable meeting participation without requiring native desktop installation for attendees.
The implementation supports customer engagement workflows alongside internal collaboration across operations, customer service, and corporate communications functions. Integration is manifested as website embedded access points that allow external stakeholders to join Zoom sessions directly from the First/Keolis Transpennine site, while the organization controls entry points and user workflows on its pages.
Operationally the pattern is consistent with a SaaS driven conferencing architecture where Zoom handles meeting orchestration and media transport and First/Keolis Transpennine manages the web surface and access control. The Zoom application is used on their website to provide meeting access and real time conferencing capabilities for both public and internal interactions.
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First/Keolis Transpennine Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| DocuSign | Legacy | DocuSign eSignature | Digital Signing | Content Management | n/a | 2021 | 2021 |
In 2021, First/Keolis Transpennine deployed DocuSign eSignature as its Digital Signing solution on the corporate website to provide electronic signature capture for customer-facing forms and consent flows. The implementation placed DocuSign eSignature at the front end of web interaction workflows, standardizing signature capture and verification for online ticketing and customer correspondence touchpoints.
DocuSign eSignature was configured to leverage core Digital Signing capabilities including embedded signing sessions, reusable templates, envelope management, configurable authentication options, and full audit trail capture. Configuration emphasized template-driven workflows and automated envelope routing to ensure consistent document structure and signer sequencing across public web forms.
Operational scope focused on the website front end and associated form processing, making digital signature capture part of customer engagement and internal document approval workflows. Governance centered on role based administrative controls, audit log retention, and documented signoff procedures to incorporate signed artifacts into internal recordkeeping and administrative processes, ensuring DocuSign eSignature is the primary Digital Signing mechanism for web driven transactions.
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Web Content Management | Content Management |
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2017 | 2017 |
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First/Keolis Transpennine CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Analytics | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2019 | 2019 |
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Partner Relationship Management | CRM |
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2021 | 2021 |
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First/Keolis Transpennine ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2021 | 2021 |
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First/Keolis Transpennine PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2022 | 2022 |
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First/Keolis Transpennine IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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First/Keolis Transpennine CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at First/Keolis Transpennine
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by First/Keolis Transpennine Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2025-09-02 | First/Keolis Transpennine | Evaluated | Cornerstone OnDemand | Accero Cyborg Payroll | Payroll | HCM |