First Bank of Nigeria
35 Marina Rd,
Lagos, 102273,
Nigeria
Lagos, 102273,
Nigeria
234 1 448-5500
Banking and Financial Services
First Bank of Nigeria Technographics
First Bank of Nigeria Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by First Bank of Nigeria and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 16000 First Bank of Nigeria employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that First Bank of Nigeria has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2010, Oracle Cloud HCM for Core HR in 2017, Infosys Finacle for Core Banking in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems First Bank of Nigeria is running and its propensity to invest more and deepen its relationship with Oracle , Infosys , Qucoon or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing First Bank of Nigeria revenues, which have grown to $1.94 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for First Bank of Nigeria intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
First Bank of Nigeria Tech Stack and Enterprise Applications
First Bank of Nigeria ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2010 | 2010 |
In 2010, First Bank of Nigeria implemented Oracle NetSuite ERP as its ERP Financial platform to centralize core accounting and financial reporting. The deployment was positioned to unify corporate finance, treasury operations, statutory reporting, and branch accounting within a single financial system.
The implementation configured standard ERP Financial modules including general ledger, accounts payable, accounts receivable, fixed asset management, multi-entity consolidation, and period-end financial close capabilities. Workflows were structured around a reconciled chart of accounts, automated journal processing, role-based access controls, and audit trail controls to support regulatory and audit requirements.
Operational coverage focused on finance and accounting teams across the bank, with the system providing consolidated financial reporting and standardized transaction processing across business units. The project emphasized centralized transaction posting and period close orchestration to reduce fragmentation of financial data and improve control over statutory reporting processes.
Governance changes included standardized financial workflows, formalized month-end close procedures, and strengthened internal controls for approval and segregation of duties. The rollout is recorded as having accelerated growth and drove innovation with NetSuite ERP, reflecting a strategic shift to a unified ERP Financial architecture for core finance functions.
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ERP Financial | ERP |
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2021 | 2022 |
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First Bank of Nigeria HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Cloud HCM | Core HR | HCM | n/a | 2017 | 2018 |
In 2017, First Bank of Nigeria implemented Oracle Cloud HCM to centralize Core HR functions for its approximately 16,000 employees. The Oracle Cloud HCM deployment was championed by CHRO Miss Rosie Ebe-Arthur, who directed the program to enhance employee productivity and to improve customer satisfaction by strengthening people management and HR process execution.
Oracle Cloud HCM was configured to support core workforce administration and talent management workflows, including employee lifecycle management, performance management, and succession planning, aligning HR operations with business objectives. Governance was structured through the CHRO office to standardize HR policies, enforce consistent performance cycles, and enable manager self service, positioning First Bank of Nigeria Oracle Cloud HCM Core HR as the primary system driving HR operational discipline and improved frontline service delivery.
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First Bank of Nigeria ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Infosys | Legacy | Infosys Finacle | Core Banking | ERP Services and Operations | n/a | 2017 | 2018 |
In 2017, First Bank of Nigeria implemented Infosys Finacle as its Core Banking platform. The deployment consolidated the bank's distribution footprint so that ATMs, mobile applications, internet banking, USSD, and other customer channels were delivered through Infosys Finacle core services.
The implementation encompassed Finacle Treasury and the Finacle internet banking solution, alongside standard Core Banking capabilities such as account management, transaction processing, deposit and payment processing, and channel orchestration. Configuration work emphasized centralized transaction flows and consistent customer experience across physical and digital touchpoints.
Operational coverage extended across channel operations, treasury, and retail and corporate banking functions within First Bank of Nigeria's network. The bank migrated to the latest Finacle internet banking solution while retaining treasury functionality on Finacle Treasury, positioning Infosys Finacle as the platform-level hub for channel delivery and transaction processing.
Governance reflected a long standing partnership model with Infosys, and First Bank of Nigeria cites substantial growth over the prior ten to fifteen years attributed to the Finacle platform. Infosys Finacle and the Core Banking implementation therefore underpin the bank's distribution and digital banking strategy.
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Digital Banking | ERP Services and Operations |
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2024 | 2025 |
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First Bank of Nigeria Blockchain
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Blockchain Platform | Blockchain |
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2023 | 2023 |
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First Bank of Nigeria Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Collaboration | Collaboration |
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2015 | 2015 |
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Survey and Questionnaire | Collaboration |
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2019 | 2019 |
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First Bank of Nigeria SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Supply Chain Management | SCM |
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2021 | 2022 |
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First Bank of Nigeria CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Data Platform | CRM |
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2021 | 2021 |
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Customer Engagement | CRM |
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2018 | 2018 |
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Customer Engagement | CRM |
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2019 | 2019 |
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Customer Support | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Sales Automation, Sales Engagement | CRM |
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2019 | 2019 |
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First Bank of Nigeria Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Procurement | Procurement |
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2021 | 2022 |
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First Bank of Nigeria TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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AML, Fraud and Compliance | TRM |
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2022 | 2022 |
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First Bank of Nigeria PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2017 | 2017 |
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First Bank of Nigeria IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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First Bank of Nigeria CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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Security Orchestration, Automation, and Response (SOAR) | CyberSecurity |
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2021 | 2021 |
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Web Application Firewalls (WAF) | CyberSecurity |
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2015 | 2015 |
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IT Decision Makers and Key Stakeholders at First Bank of Nigeria
| First Name | Last Name | Title | Function | Department | Phone | |
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Chief Information Officer | CXO | IT | |
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Desk Head, Core Banking - EOD Operations Support | Director | IT | |
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Group Head, Commercial Banking | Director | Operations | |
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Head COE Enterprise Applications | Director | IT | |
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Relationship Manager Corporate Banking | Manager | Operations | |
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Lead, Accounting Systems & Process Review, Financial Control | Manager | IT | |
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Head IT Operations | Director | IT | |
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Head, Digital Channels | Director | IT | |
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Apps Being Evaluated by First Bank of Nigeria Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from First Bank of Nigeria IT executives and key decision makers. This section highlights First Bank of Nigeria's latest recorded technology evaluations, including Oracle Mantas AML for AML, Fraud and Compliance on 2025-09-24. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the First Bank of Nigeria digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2025-09-24 | First Bank of Nigeria | Evaluated | Oracle | Oracle Mantas AML | AML, Fraud and Compliance | TRM |
FAQ - APPS RUN THE WORLD First Bank of Nigeria Technographics
First Bank of Nigeria is a Banking and Financial Services organization based in Nigeria,
with around 16000 employees and annual revenues of $1.94 billion.
First Bank of Nigeria operates a diverse technology stack with applications such as
Oracle NetSuite ERP, Oracle Cloud HCM and Infosys Finacle,
covering areas like ERP Financial, Core HR and Core Banking.
First Bank of Nigeria has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle and Infosys.
First Bank of Nigeria recently adopted applications including
Qucoon Digital Banking in 2024, Zone Network in 2023 and Clari5 Platform in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of First Bank of Nigeria’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates First Bank of Nigeria’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete First Bank of Nigeria technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.