AI Buyer Insights:

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Michelin, an e2open customer evaluated Oracle Transportation Management

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Michelin, an e2open customer evaluated Oracle Transportation Management

FirstHealth of the Carolinas Data, Technology Stack, and Enterprise Applications
HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Press Ganey Forsta Legacy Press Ganey HX Platform Employee Experience HCM n/a 2022 2022
In 2022, FirstHealth of the Carolinas implemented the Press Ganey HX Platform in the Employee Experience category. Press Ganey Forsta provided the Press Ganey HX Platform together with High Reliability Organization consulting that supported safety and workforce engagement initiatives, and the engagement reported a 42% reduction in serious safety events. The implementation centralized workforce engagement, patient experience, safety surveillance, and clinical excellence capabilities on the Press Ganey HX Platform, leveraging human experience analytics and a data security foundation. Configuration prioritized recurring measurement, closed-loop feedback workflows, and consolidated dashboards to support frontline clinical teams and safety leaders. The deployment targeted workforce engagement and safety measurement across clinical and caregiver-facing functions within the health system. Functional modules implemented included workforce engagement surveys, safety event tracking, human experience analytics, and patient and consumer experience instruments, all aligned to common data and reporting taxonomies. The Press Ganey HX Platform was provisioned as a single human experience platform to standardize reporting and enable clinical leaders to operationalize safety and engagement signals. Data security and centralized analytics underpinned standardized operational reporting for quality and safety teams. Governance was shaped by Press Ganey HRO consulting, which established High Reliability Organization practices, change management routines, and measurement frameworks to translate human experience data into operational actions. Reported outcomes from the engagement included the 42% reduction in serious safety events and stated benefits of reduced costs and strengthened workforce engagement. FirstHealth of the Carolinas implementation demonstrates an Employee Experience approach that links workforce engagement, safety surveillance, and clinical quality within an integrated governance and analytics framework.
Recruiting Chatbot HCM 2022 2022
Workforce Management HCM 2016 2016
ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Epic Systems Legacy Epic ASAP Clinical Trial Management ERP Services and Operations n/a 2016 2016
Electronic Health Record ERP Services and Operations 2016 2016
Electronic Health Record ERP Services and Operations 2016 2016
Electronic Health Record ERP Services and Operations 2016 2016
Electronic Health Record ERP Services and Operations 2016 2016
Electronic Health Record ERP Services and Operations 2016 2016
Electronic Health Record ERP Services and Operations 2025 2025
Healthcare ERP ERP Services and Operations 2016 2016
Healthcare ERP ERP Services and Operations 2016 2016
Patient Management ERP Services and Operations 2016 2016
Patient Management ERP Services and Operations 2016 2016
AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Acquisio Legacy Acquisio Artificial Intelligence Marketing AI-Powered Application n/a 2016 2016
Analytics and BI
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Data Warehouse Analytics and BI 2016 2016
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Audio Video and Web Conferencing Collaboration 2020 2020
Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Web Content Management Content Management 2014 2014
Web Content Management Content Management 2016 2016
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Call Tracking and Recording CRM 2017 2017
Digital Advertising Platform CRM 2016 2016
Digital Advertising Platform CRM 2018 2018
Marketing Analytics CRM 2019 2019
PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
API Management PaaS 2016 2016
Transactional Email PaaS 2019 2019
Transactional Email PaaS 2021 2021
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2016 2016
Content Delivery Network IaaS 2017 2017
Content Delivery Network IaaS 2019 2019
CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Secure Email Gateways (SEGs) CyberSecurity 2018 2018
Secure Web Gateways (SWG) CyberSecurity 2020 2020
IT Decision Makers and Key Stakeholders at FirstHealth of the Carolinas
First Name Last Name Title Function Department Email Phone
No data found
Apps Being Evaluated by FirstHealth of the Carolinas Executives
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD FirstHealth of the Carolinas Technographics

FirstHealth of the Carolinas is a Healthcare organization based in United States, with around 5000 employees and annual revenues of $2.00 billion.

FirstHealth of the Carolinas operates a diverse technology stack with applications such as Press Ganey HX Platform, Epic ASAP and Acquisio, covering areas like Employee Experience, Clinical Trial Management and Artificial Intelligence Marketing.

FirstHealth of the Carolinas has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Press Ganey Forsta, Epic Systems and Acquisio.

FirstHealth of the Carolinas recently adopted applications including UL SYSTOC in 2025, Press Ganey HX Platform in 2022 and Paradox Olivia Chatbot in 2022, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of FirstHealth of the Carolinas’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates FirstHealth of the Carolinas’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete FirstHealth of the Carolinas technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.