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Fisher & Paykel
Location
78 Springs Road,
Auckland, 2013,
New Zealand
Website
https://www.fisherpaykel.com/
Phone
64 8 00 372 273
Artw industry
Manufacturing
Employee
Revenue

Fisher & Paykel Technographics

Fisher & Paykel Software Purchases and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Fisher & Paykel and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 4000 Fisher & Paykel employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that Fisher & Paykel has purchased the following applications: 360insights Rewards and Recognition for Employee Recognition and Rewards Management in 2023, Salesforce Field Service (ex ClickSoftware) for Field Service Management in 2025, Salesforce Agentforce (formerly Einstein Copilot) for Chatbots and Conversational AI in 2024 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Fisher & Paykel is running and its propensity to invest more and deepen its relationship with 360insights , Salesforce , Miro or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Fisher & Paykel revenues, which have grown to $550.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Fisher & Paykel intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

Fisher & Paykel Data, Technology Stack, and Enterprise Applications
HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
360insights Legacy 360insights Rewards and Recognition Employee Recognition and Rewards Management HCM n/a 2023 2023
In 2023 Fisher & Paykel implemented 360insights Rewards and Recognition to operationalize incentive programs for showroom salespeople and its dealer network in the United Kingdom, aligning Sales, Finance, and Marketing functions. The deployment focused on channel incentive management under the Rewards and Recognition category, targeting SPIFF and consumer rebate workflows to drive retail engagement across showrooms and partner dealers. Configuration centered on SPIFF and consumer rebate modules within 360insights Rewards and Recognition, with inferred use of points, SPIFF, and rewards lifecycle capabilities to record activity, adjudicate claims, and issue incentives. Program configuration included regional campaign setup and rules for eligibility and reward fulfillment, supporting campaign orchestration and program reporting used by commercial teams. Operational coverage was regional in the UK and encompassed showroom sales teams and dealer partners, with Finance and Marketing consuming faster reporting outputs for reconciliation and promotional analysis. No specific third party system integrations were provided in the source, the narrative therefore focuses on application-level program administration and reporting as described in the case material. Governance and rollout emphasized structured program administration for channel incentives and staged engagement of dealer networks and showroom staff, with finance and marketing adopting the application for faster reporting cycles. Outcomes reported in the case study include a regional sales uplift of up to 200 percent and faster reporting for finance and marketing teams following the 360insights Rewards and Recognition deployment.
ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Salesforce Legacy Salesforce Field Service (ex ClickSoftware) Field Service Management ERP Services and Operations n/a 2025 2025
AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Salesforce Legacy Salesforce Agentforce (formerly Einstein Copilot) Chatbots and Conversational AI AI-Powered Application n/a 2024 2024
Chatbots and Conversational AI AI-Powered Application 2025 2025
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Collaboration Collaboration 2022 2022
Collaboration Collaboration 2024 2024
eCommerce
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
eCommerce eCommerce 2023 2023
Personalization and Product Recommendations eCommerce 2023 2023
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Customer Data Platform CRM 2025 2025
Customer Support CRM 2025 2025
Marketing Analytics CRM 2000 2000
Marketing Analytics CRM 2018 2018
Marketing Analytics CRM 2023 2023
Marketing Analytics CRM 2023 2023
Marketing Automation CRM 2023 2023
Sales Automation, CRM, Sales Engagement CRM 2021 2021
Tag Management CRM 2013 2013
ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
IT Service Management ITSM 2020 2020
PPM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Project Portfolio Management PPM 2024 2024
TRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Governance, Risk and Compliance TRM 2024 2024
Governance, Risk and Compliance TRM 2023 2023
PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Transactional Email PaaS 2024 2024
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2016 2016
Application Hosting and Computing Services IaaS 2018 2018
Application Hosting and Computing Services IaaS 2016 2016
Application Hosting and Computing Services IaaS 2000 2000
Cloud Storage IaaS 2017 2017
Content Delivery Network IaaS 2018 2018
Content Delivery Network IaaS 2020 2020
CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Identity and Access Management (IAM) CyberSecurity 2023 2023
Identity and Access Management (IAM) CyberSecurity 2024 2024
Secure Email Gateways (SEGs) CyberSecurity 2015 2015
Secure Web Gateways (SWG) CyberSecurity 2020 2020
IT Decision Makers and Key Stakeholders at Fisher & Paykel
First Name Last Name Title Function Department Email Phone
No data found
Show All Contacts
Apps Being Evaluated by Fisher & Paykel Executives
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD Fisher & Paykel Technographics

Fisher & Paykel is a Manufacturing organization based in New Zealand, with around 4000 employees and annual revenues of $550.0 million.

Fisher & Paykel operates a diverse technology stack with applications such as 360insights Rewards and Recognition, Salesforce Field Service (ex ClickSoftware) and Salesforce Agentforce (formerly Einstein Copilot), covering areas like Employee Recognition and Rewards Management, Field Service Management and Chatbots and Conversational AI.

Fisher & Paykel has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as 360insights and Salesforce.

Fisher & Paykel recently adopted applications including Salesforce Field Service (ex ClickSoftware) in 2025, Salesforce Agentforce Service Agent in 2025 and Salesforce Data Cloud in 2025, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Fisher & Paykel’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Fisher & Paykel’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Fisher & Paykel technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.