Paris, 75011,
France
Five Guys France Technographics
Five Guys France Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Five Guys France and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 300 Five Guys France employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Five Guys France has purchased the following applications: Yooz AP Automation for AP Automation in 2017, Absorb LMS for Learning and Development in 2023, Rocket.chat for Chatbots and Conversational AI in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Five Guys France is running and its propensity to invest more and deepen its relationship with Yooz Inc. , Stripe , PayPal or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Five Guys France revenues, which have grown to $30.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Five Guys France intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Five Guys France Tech Stack and Enterprise Applications
Five Guys France ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Yooz Inc. | Legacy | Yooz AP Automation | AP Automation | ERP | n/a | 2017 | 2017 |
In 2017, Five Guys France implemented Yooz AP Automation as its AP Automation platform when the company internalized accounting operations and adopted the Sage Intacct 1000 ERP. The move followed a 2016 operating model where the external CPA used Yooz integrated with the CEGID ERP, and Five Guys France replicated that integration pattern with Sage Intacct to bring invoice processing in-house.
The Yooz AP Automation deployment emphasized invoice capture and central processing, using optical character recognition and smart data extraction as primary functional capabilities. Configuration focused on cloud document storage, automated validation and approval workflows, and mobile access for managers and franchisees, supporting invoice review, approvals, and approval history from restaurants and finance teams. Implementation was rapid, with onboarding and training described as fast and the CPA reported being operational within one day.
Integrations were explicit and foundational to the implementation, with Yooz integrated to the Sage Intacct 1000 ERP for posting and payment orchestration, and earlier operational referencing to Yooz tied to CEGID via the external CPA. Operational scope covered the accounting department and franchise managers across the companys French restaurants, centralizing visibility into all stages of the accounts payable and payment processing workflow.
Governance changes included internalization of accounting functions and consolidation of invoice ownership, which shifted approval routing and validation to the centralized finance team and distributed restaurant managers. Five Guys France documented outcomes they attributed to the Yooz AP Automation deployment, including improved safety and security, productivity improvements, secure cloud storage of invoices, and progressive accuracy gains from machine learning driven extraction.
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Payment Processing | ERP |
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2019 | 2019 |
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Payment Processing | ERP |
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2020 | 2020 |
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Five Guys France HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Absorb | Legacy | Absorb LMS | Learning and Development | HCM | n/a | 2023 | 2023 |
In 2023, Five Guys France implemented Absorb LMS on their website to centralize Learning and Development for its 300 employees in France. The deployment uses Absorb LMS as the primary learning platform exposed through the corporate site to provide a single access point for course enrollment and learner self service.
The implementation emphasizes core Learning and Development capabilities expected in an enterprise LMS, including a managed course catalog, learner management and enrollment workflows, configurable learning paths, assessment and reporting capability, content management for training materials, and mobile access for on the go learners. Configuration appears aligned to support onboarding, role specific training, and ongoing skills development across restaurant and corporate roles.
Operational coverage is scoped to France and spans HR, operations, and frontline restaurant teams, with a public facing portal on the Five Guys France website as the learner entry point. Administration is likely structured to provide centralized content governance and distributed manager level administration to assign courses and track completions across sites.
Governance and rollout details focus on centralized administration of training content, defined content approval and publishing workflows, and role based access controls for administrators and managers to maintain training standards. Absorb LMS is positioned as the central system for Learning and Development, consolidating course delivery and reporting within the company web presence.
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Recruiting, Applicant Tracking System | HCM |
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2022 | 2022 |
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Five Guys France AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Rocket.chat | Legacy | Rocket.chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021 Five Guys France deployed Rocket.chat on its public website to deliver conversational customer engagement. Five Guys France implemented Rocket.chat as a Chatbots and Conversational AI solution providing an embedded web chat interface, live messaging for customer inquiries, and automated conversational flows to support online ordering and service questions.
The Rocket.chat implementation emphasizes a web-embedded chat widget, an agent console for support staff, and conversational automation for scripted responses and FAQ routing. Configuration work focused on channel embedding, session routing to support teams, and templated conversational flows, with operational ownership aligned to customer service and digital marketing. Governance and rollout controls centered on staged content releases and configuration management for message templates and response handling. This positions Rocket.chat as Five Guys France's primary Chatbots and Conversational AI channel for website-based customer service.
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Five Guys France Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application, Web and Enterprise Search | Content Management |
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2021 | 2021 |
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Five Guys France CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Five Guys France TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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Five Guys France IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Five Guys France
| First Name | Last Name | Title | Function | Department | Phone | |
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Apps Being Evaluated by Five Guys France Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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