Karnataka, 560103,
India
Flipkart Internet Technographics
Flipkart Internet Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Flipkart Internet and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 30000 Flipkart Internet employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Flipkart Internet has purchased the following applications: Oracle Cloud ERP for ERP Financial in 2019, SAP SuccessFactors Compensation for Compensation Management in 2015, Google Workspace (Formerly Google G-Suite) for Collaboration in 2011 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Flipkart Internet is running and its propensity to invest more and deepen its relationship with Oracle , Stripe , SAP or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Flipkart Internet revenues, which have grown to $5.70 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Flipkart Internet intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Flipkart Internet Tech Stack and Enterprise Applications
Flipkart Internet ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Oracle E-Business Suite | Oracle Cloud ERP | ERP Financial | ERP | n/a | 2019 | 2020 |
In 2019 Flipkart Internet implemented Oracle Cloud ERP as an ERP Financial deployment to replace Oracle E-Business Suite. The program targeted centralization of finance and procurement processes supporting import operations, vendor payments, and marketing services procurement across India operations, with specific operational ties to logistics teams based in Bengaluru. The implementation emphasized standardized purchase order to pay controls and compliant record keeping for customs duties and import documentation.
Oracle Cloud ERP was configured to deliver core ERP Financial capabilities including General Ledger, Accounts Payable, Procurement, Expense Management, and Financial Reporting. Configuration work focused on purchase order controls, invoice matching and routing, vendor payment scheduling, and embedded tax and duty calculation rules to align financial workflows with import compliance requirements. The deployment also provided configurable reporting to maintain shipment cost records and support audit trails for duty payments.
The rollout involved replacing Oracle E-Business Suite and aligning transactional flows with logistics operations and third party logistics coordination, enabling finance to reconcile shipment and freight costs against purchase orders. Operational coverage included finance, procurement, import operations, and marketing services procurement teams, and the solution captured shipment related cost and documentation to support warehouse and fulfillment center delivery processes. Integration points concentrated on transactional synchronization between procurement ledgers and operational shipment records rather than bespoke external middleware.
Governance established centralized supplier master controls, PO approval hierarchies, and payment authorization workflows to streamline payments to freight forwarders and custom house agents while enforcing customs compliance. Training and process standardization efforts were executed across cross functional teams responsible for import documentation, vendor payments and data entry to ensure consistent use of Oracle Cloud ERP for financial and procurement operations.
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Payment Processing | ERP |
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2020 | 2020 |
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Flipkart Internet HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP SuccessFactors Compensation | Compensation Management | HCM | n/a | 2015 | 2015 |
In 2015, Flipkart Internet deployed SAP SuccessFactors Compensation as part of a broader SuccessFactors HCM rollout. Flipkart Internet implemented SAP SuccessFactors Compensation for Compensation Management to support HR compensation cycles and reward processes alongside onboarding, off boarding, learning management and succession planning modules.
Configuration and instance management work focused on consolidating two SuccessFactors instances into a single instance to reduce duplicate setup and simplify administration. The SAP SuccessFactors Compensation configuration included deployment of self service capabilities for HR partners and controlled data migration processes that ensured zero data loss during the transition into the new system.
Operational coverage extended across HR, finance, IT support, HR shared services, procurement, and rewards teams, with named functional owners identified to harmonize compensation workflows and data capture. The implementation centralized compensation workflows and created direct stakeholder connectivity, with responsiveness to business leaders and HR partners emphasized during rollout and stabilization activities in the Bangalore area.
Governance and support changes included ramping up production support, defining ticket SLAs, creation of knowledge base content, team hiring and on the job skill development, and establishing traceability to identify causes of errors. Explicit outcomes recorded during the engagement included consolidation savings from the reduced instance footprint, a recurring saving of Rs 1 Lakh per month, zero data loss during data migration, anecdata indicating about an 80 percent reduction in escalations, and a significant reduction in ticket backlog with oldest tickets routinely resolved within a few days.
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Core HR | HCM |
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2017 | 2017 |
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Learning and Development | HCM |
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2017 | 2017 |
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Offboarding | HCM |
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2015 | 2015 |
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Onboarding | HCM |
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2015 | 2015 |
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Performance and Goal Management | HCM |
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2017 | 2017 |
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Flipkart Internet Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2011 | 2011 |
In 2011, Flipkart Internet implemented Google Workspace (Formerly Google G-Suite) for Collaboration. Site source metadata shows Google Workspace (Formerly Google G-Suite) present on Flipkart's web domain and indicates the product is deployed as part of the company's domain-level productivity stack, associated with Flipkart Internet's corporate domains.
The deployment centers on core Collaboration modules, including Gmail for email, Google Calendar, Google Drive, Docs and Sheets, and the Google Admin console for centralized administration. Observed configuration artifacts are consistent with domain provisioning, organization unit structures, and shared drive usage to support document collaboration and team productivity, and standard functional workflows for user provisioning, group management, and policy enforcement align with typical Collaboration implementations.
Operational coverage is scoped to internal corporate teams across Flipkart Internet, supporting cross-departmental communication and document workflows. Governance is implemented through domain administration, role-based access controls and organization-level policies managed within the Google Admin console, with Google Workspace (Formerly Google G-Suite) serving as the Collaboration layer for corporate productivity and website-related domain services.
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Collaboration | Collaboration |
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2016 | 2016 |
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Flipkart Internet eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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eCommerce | eCommerce |
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2016 | 2016 |
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Flipkart Internet CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2020 | 2020 |
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Customer Support | CRM |
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2016 | 2016 |
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Data Management Platform | CRM |
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2016 | 2016 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Flipkart Internet ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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IT Service Management | ITSM |
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2017 | 2017 |
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Flipkart Internet PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2012 | 2012 |
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Transactional Email | PaaS |
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2016 | 2016 |
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Flipkart Internet IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Flipkart Internet CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2017 | 2017 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Flipkart Internet
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Flipkart Internet Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||