Perth, 6106, WA,
Australia
FLSmidth Australia Technographics
FLSmidth Australia Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by FLSmidth Australia and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1200 FLSmidth Australia employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that FLSmidth Australia has purchased the following applications: Adobe Connect for Audio Video and Web Conferencing in 2017, Hotjar for Customer Experience in 2019, Oracle Hyperion for EPM in 2014 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems FLSmidth Australia is running and its propensity to invest more and deepen its relationship with Adobe Systems , Microsoft , Contentsquare or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing FLSmidth Australia revenues, which have grown to $260.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for FLSmidth Australia intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
FLSmidth Australia Tech Stack and Enterprise Applications
FLSmidth Australia Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe Connect | Audio Video and Web Conferencing | Collaboration | n/a | 2017 | 2017 |
In 2017, FLSmidth Australia implemented Adobe Connect. FLSmidth Australia deployed Adobe Connect as an Audio Video and Web Conferencing platform embedded on its corporate website to deliver live and on demand web conferencing and AV content to external audiences.
The Adobe Connect implementation was configured to support standard conferencing capabilities including virtual meeting rooms, webinar hosting, screen sharing, recording and playback, and presentation pods for multimedia content. Configuration prioritized web embedding and browser based access, leveraging Adobe Connect session management and content publishing features to host scheduled and ad hoc events.
Operational scope centered on website hosted customer engagement and training delivery, with governance oriented around scheduling, moderation and attendee management inside the Adobe Connect environment. Integration surface is limited to web embedding on the corporate website, supporting direct access for external participants through the site.
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Collaboration | Collaboration |
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2015 | 2015 |
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FLSmidth Australia CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Contentsquare | Legacy | Hotjar | Customer Experience | CRM | n/a | 2019 | 2019 |
In 2019, FLSmidth Australia implemented Hotjar on its public website, deploying the Hotjar client-side instrumentation to capture visitor interactions as part of its Customer Experience tooling. The deployment is explicitly scoped to the corporate web estate, using Hotjar to observe behavioral signals tied to digital engagement and user flows.
The implementation leverages standard Hotjar capabilities common to customer experience analytics, including session recordings, heatmaps, click maps, conversion funnel observation, and on-site feedback widgets and surveys. Configuration work focused on page-level instrumentation and sampling controls, aligning capture settings with the company website templates and targeted user journeys.
Operational ownership is aligned to digital experience and marketing functions, with configuration and analysis used to inform UX and content decisions across the site. Deployment architecture follows a client-side JavaScript snippet model to collect interaction data into Hotjar, enabling product and marketing teams to analyze session-level behavior without changes to backend systems.
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2020 | 2020 |
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FLSmidth Australia EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Hyperion | EPM | EPM | n/a | 2014 | 2014 |
In 2014, FLSmidth Australia implemented Oracle Hyperion as its EPM platform. The deployment targeted the Australian division finance function, supporting a 10-person finance team responsible for month-end reporting, budgeting, forecasting, and consolidation across business units and sites.
Oracle Hyperion was configured to support planning and budgeting workflows, forecast submission, consolidation and statutory reporting capabilities. The implementation included structured data upload processes for budgets and ledger balances, use of Oracle Hyperion reporting functionality for monthly P and L comparatives and business unit P and L, and integration of spreadsheet-based reconciliation templates into the Hyperion upload process.
Integration work explicitly focused on feeding Oracle Hyperion from transactional ERP ledger extracts, with deliverables that included review and uploading of debtor and creditor ledgers and weekly accounts receivable and collections reporting for divisional managers. Operational coverage centered on the finance department, business unit controllers and site managers, with reporting outputs for inventory and WIP, debtors by ageing and business unit, and monthly expenditure by business unit.
Governance and process changes were driven by consolidation needs and a requirement to reduce manual reconciliation, the Management Accountant developed Excel templates and reconciliation processes to standardize month-end submissions and to support the broader ERP consolidation effort. The implementation narrative documents a time-consuming month-end environment due to multiple ERP systems, and notes that the finance resource provided ongoing ad hoc support to complete uploads, reconciliations and reporting requests during the Oracle Hyperion roll out.
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FLSmidth Australia ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2019 | 2019 |
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IT Service Management | ITSM |
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2020 | 2020 |
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FLSmidth Australia PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2019 | 2019 |
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FLSmidth Australia IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2013 | 2013 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at FLSmidth Australia
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Apps Being Evaluated by FLSmidth Australia Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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