Silver Spring, 20993-0002, MD,
United States
U.S. Food And Drug Administration Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by U.S. Food And Drug Administration and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 19116 U.S. Food And Drug Administration employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that U.S. Food And Drug Administration has purchased the following applications: SAP Concur Expense for Expense Management in 2016, JDP Background Screening for BackGround Screening in 2018, Feith Case Manager for Case Management in 2023 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems U.S. Food And Drug Administration is running and its propensity to invest more and deepen its relationship with SAP , JDP , ArisGlobal or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing U.S. Food And Drug Administration revenues, which have grown to $7.20 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for U.S. Food And Drug Administration intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP Concur Expense | Expense Management | ERP Financial Management | n/a | 2016 | 2016 |
In 2016 the U.S. Food And Drug Administration implemented SAP Concur Expense as its Expense Management solution. The deployment supported administrative functions for Deputy Directors and their offices, explicitly covering expense reporting and travel arrangements for international and domestic travel managed through SAP Concur Expense and the agency E2 travel systems.
SAP Concur Expense was configured to centralize expense reporting workflows, receipt capture, and approval routing consistent with Expense Management functional patterns. Configuration work focused on approvals and documentation workflows used by administrative staff to prepare and organize meeting documents, compile data call requests, and maintain records for daily meetings.
Operational integration paired SAP Concur Expense with the E2 travel systems to align travel bookings and expense reconciliation, and to assist staff who processed travel arrangements and tracked action items. The implementation supported records management activities including organization and filing of expense documentation, and it enabled administrative users to take and attach meeting minutes and related evidence to expense records.
Governance centered on embedding expense submission and approval processes into routine administrative tasks for the Deputy Director offices, with staff responsibilities that included scheduling, logistical support for events, and ongoing maintenance of calendars and records. The configuration emphasized workflow controls and documentation capture to ensure deadlines and administrative assignments were tracked within the Expense Management environment.
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| JDP | Legacy | JDP Background Screening | BackGround Screening | HCM | n/a | 2018 | 2018 |
In 2018, U.S. Food And Drug Administration implemented JDP Background Screening, a BackGround Screening application. The deployment introduced a centralized background screening capability to support federal hiring and contractor vetting for the agency.
JDP Background Screening was configured to deliver core modules typical for the BackGround Screening category, including identity verification, criminal history checks, employment and education verification, adjudication workflows, and continuous monitoring. The configuration emphasized automated case management and adjudication queues to support consistent decisioning across hiring events.
The implementation was aligned with HR onboarding and hiring workflows and integrated with the agencys HR information and onboarding processes to automate candidate intake, background case creation, status updates, and clearance tracking. Operational coverage targeted HR, security, and contractor management functions within the agency to consolidate screening activity into a single platform.
Governance for the JDP Background Screening rollout established role based access controls, audit trails, standardized adjudication rules, and compliance reporting to meet federal screening requirements. The program emphasized procedural controls and auditability to support repeatable screening practices across the agency.
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Environment, Health and Safety (EHS) | HCM |
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2018 | 2018 |
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Task Management | HCM |
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2023 | 2023 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Feith Systems | Legacy | Feith Case Manager | Case Management | ERP Services and Operations | n/a | 2023 | 2024 |
In 2023, U.S. Food And Drug Administration implemented Feith Case Manager. The agency selected Feith's FOIA Workbench to modernize FOIA and public disclosure case handling across the agency in the United States.
Feith FOIA Workbench, included under Feith Case Manager, was applied as a FOIA focused Case Management solution providing case intake and triage, automated workflow routing, redaction tooling, centralized document indexing, full text search, and role based access controls. Configuration work emphasized case lifecycle management, automated review queues, and audit logging consistent with federal records management expectations.
Deployment targeted FDA centers and public disclosure offices to enable cross center collaboration and coordinated case processing, with system configuration aligning intake forms and routing rules to agency specific FOIA workflows. The implementation scope covered agency wide operational coverage rather than a single site, supporting collaborative document review and coordinated response drafting across organizational units.
Governance and process changes formalized standardized intake and review procedures, introduced automated redaction and approval gates, and established auditable chains of custody for FOIA records. The implementation explicitly aimed to improve automation, redaction, and cross center collaboration for FOIA and public disclosure case handling.
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Analytics and BI | Analytics and BI |
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2017 | 2018 |
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Analytics and BI | Analytics and BI |
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2022 | 2022 |
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Blockchain
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Blockchain Platform | Blockchain |
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2020 | 2020 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Audio Video and Web Conferencing | Collaboration |
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2019 | 2019 |
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Document Management | Content Management |
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2023 | 2024 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2009 | 2009 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2020 | 2020 |
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PLM and Engineering
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Computer-Aided Design (CAD) | PLM and Engineering |
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2024 | 2024 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Governance, Risk and Compliance | TRM |
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2005 | 2005 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Robotic Process Automation | PaaS |
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2018 | 2018 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Cloud Storage | IaaS |
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2010 | 2010 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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