London, SE1 9SH,
United Kingdom
Freesat UK Technographics
Freesat UK Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Freesat UK and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 50 Freesat UK employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Freesat UK has purchased the following applications: SAP Business ByDesign for ERP Financial in 2019, Microsoft 365 for Collaboration in 2015, Adobe Experience Cloud for Customer Experience in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Freesat UK is running and its propensity to invest more and deepen its relationship with SAP , Microsoft , Adobe Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Freesat UK revenues, which have grown to $20.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Freesat UK intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Freesat UK Tech Stack and Enterprise Applications
Freesat UK ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP Business ByDesign | ERP Financial | ERP | n/a | 2019 | 2019 |
In 2019 Freesat UK implemented SAP Business ByDesign as its ERP Financial system to support a shift toward direct to market retail and ecommerce sales. The implementation was executed as part of a broader operating model transformation that created a new supply chain and warehouse footprint, restructured the customer service function, and onboarded both B2C and B2B sales channels.
SAP Business ByDesign was configured to cover financial management alongside order to cash and inventory workflows consistent with an ERP Financial deployment, and it was delivered in tandem with a warehouse management system, a new web platform, EDI integrations and a bespoke returns and rework solution. The delivery emphasized retail systems integration, with SAP Business ByDesign serving as the transactional finance and inventory backbone for product sales and fulfillment processes.
Integrations explicitly included the WMS, the ecommerce web platform, EDI channels for trading partners and a custom returns and rework application, linking sales order flows through to warehouse execution and financial posting. Operational coverage spanned supply chain, warehouse operations, customer service and retail sales channels, aligning transactional systems across the new direct to market model.
Governance and architecture work was driven by a Systems Operations and Logistics consultant who undertook program management, business analysis and solution architecture responsibilities and coordinated multiple external suppliers. The engagement produced enterprise architecture blueprints using TOGAF 9.2 practices and drafted business and systems architecture to link the new retail and ecommerce technology stack to the digital landscape.
|
Freesat UK Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, Freesat UK implemented Microsoft 365 as its primary Collaboration platform. The deployment is publicly visible on the Freesat UK website and indicates an organization-wide SaaS tenancy of Microsoft 365 to support core productivity and communications for a 50 person media business.
The Microsoft 365 implementation centers on Collaboration capabilities typical of the suite, including Exchange Online for corporate email, SharePoint Online for document management and intranet content, OneDrive for personal file storage, and Microsoft Teams for synchronous and asynchronous team collaboration. The full application name Microsoft 365 is used in public site references, which aligns with a cloud-hosted subscription model and standard Office application provisioning.
Operational coverage spans editorial, content production, marketing, and corporate functions that support the Freesat UK website and customer communications. Identity and access are managed through Microsoft 365 native cloud identity and access controls, with role-based access and sharing policies applied to govern content and mailbox access.
Governance and ongoing administration are handled through the Microsoft 365 admin controls and subscription management, using tenant-level configuration, group and license management, and built-in security and compliance settings typical of Collaboration deployments. This implementation narrative presents Freesat UK Microsoft 365 Collaboration as the organizational backbone for content creation, team coordination, and corporate communication workflows.
|
Freesat UK CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe Experience Cloud | Customer Experience | CRM | n/a | 2018 | 2018 |
In 2018, Freesat UK deployed Adobe Experience Cloud to manage customer experience on its public website, establishing the Adobe Experience Cloud application as the primary Customer Experience platform for web engagement. The deployment targeted digital content delivery, audience measurement, and on-site personalization with a cloud SaaS architecture appropriate for the company size, and scope centered on the website channel and the digital marketing team.
Configuration work emphasized web content management, experience targeting, editorial publishing pipelines, testing and audience segmentation capabilities consistent with Customer Experience functional workflows. Integrations were constrained to the website environment using standard browser delivery and tag-based instrumentation, and governance shifted to centralized marketing operations with updated editorial approval and campaign orchestration processes to operate Adobe Experience Cloud for Freesat UK.
|
|
|
|
|
Customer Support | CRM |
|
2021 | 2021 |
|
|
|
|
|
Data Management Platform | CRM |
|
2021 | 2021 |
|
Freesat UK ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
IT Service Management | ITSM |
|
2018 | 2018 |
|
Freesat UK TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Governance, Risk and Compliance | TRM |
|
2020 | 2020 |
|
|
|
|
|
Governance, Risk and Compliance | TRM |
|
2020 | 2020 |
|
Freesat UK PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Transactional Email | PaaS |
|
2019 | 2019 |
|
Freesat UK IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2021 | 2021 |
|
|
|
|
|
Cloud Storage | IaaS |
|
2022 | 2022 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2012 | 2012 |
|
Freesat UK CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Identity and Access Management (IAM) | CyberSecurity |
|
2013 | 2013 |
|
IT Decision Makers and Key Stakeholders at Freesat UK
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Freesat UK Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||