Frontier Airlines
4545 Airport Way,
Denver, 80239, CO,
United States
Denver, 80239, CO,
United States
1 720-374-4550
Transportation
Frontier Airlines Technographics
Frontier Airlines Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Frontier Airlines and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 8011 Frontier Airlines employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Frontier Airlines has purchased the following applications: Microsoft Dynamics 365 for Finance and Operations for ERP Financial in 2017, UKG Pro Benefits Administration (ex UltiPro Benefits Prime) for Benefits Administration in 2011, Trax eMobility for Computerized Maintenance Management (CMMS) in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Frontier Airlines is running and its propensity to invest more and deepen its relationship with Microsoft , Coupa Software , UKG or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Frontier Airlines revenues, which have grown to $3.59 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Frontier Airlines intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Frontier Airlines Tech Stack and Enterprise Applications
Frontier Airlines ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Dynamics 365 for Finance and Operations | ERP Financial | ERP | n/a | 2017 | 2017 |
In 2017, Frontier Airlines implemented Microsoft Dynamics 365 for Finance and Operations to address core ERP Financial requirements for its accounting and finance functions. Microsoft Dynamics 365 for Finance and Operations was provisioned as the central finance application to support reporting, transaction processing, and the enterprise financial system strategy.
The deployment emphasized financial modules and configuration work aligned to accounting workflows, including building and maintaining financial reports in Microsoft D365, developing new reporting views and tools, and SQL-based query support. The Manager, Financial Systems role served as primary administrator for system architecture and design, owning Segregation of Duties and security role configuration, and maintaining the system control environment.
Integrations were explicitly managed with Coupa and Anaplan, with the Manager coordinating with third party support teams and acting as liaison to IT to resolve system questions and requests. Operational coverage focused on the accounting and finance departments, with the Manager supervising a Senior Financial Systems Analyst and managing HelpDesk queues to ensure functional support.
Governance responsibilities included project management duties to define scopes, coordinate stakeholders, maintain comprehensive project documentation, and manage upgrades and control testing to support SOX compliance. The role combined program management, technical administration of Microsoft Dynamics 365 for Finance and Operations, and internal control stewardship to maintain the ERP Financial platform.
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Expense Management | ERP |
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2017 | 2017 |
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Frontier Airlines HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| UKG | Legacy | UKG Pro Benefits Administration (ex UltiPro Benefits Prime) | Benefits Administration | HCM | n/a | 2011 | 2011 |
In 2011 Frontier Airlines implemented UKG Pro Benefits Administration (ex UltiPro Benefits Prime) to centralize employee benefits enrollment and plan documentation, establishing the application as its Benefits Administration platform. The solution hosts company-sponsored plan summaries on the UltiPro portal at www.myfrontier.org and provides an employee self-service channel for new hire enrollment and annual Open Enrollment.
UKG Pro Benefits Administration (ex UltiPro Benefits Prime) configuration emphasis included enrollment rules and time-bound lifecycle workflows, specifically new employee enrollment within 31 days of hire, annual Open Enrollment windows, and Qualified Family Status Change processing. Functional capabilities implemented include benefits enrollment management, plan summary publishing, eligibility tracking, and life-event change workflows, with employees required to request changes through Frontier's Benefits Department within 31 days of qualifying events.
Operational coverage centers on HR and the Benefits Department, with the application serving all employees for benefit elections and benefit communications such as the Benefit Enrollment Guide. Governance is explicit in plan administration, Frontier reserving the right to modify or terminate plans in whole or in part, and the system is used to surface plan summaries and enrollment guidance to enforce the stated enrollment and change windows.
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Core HR | HCM |
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2010 | 2010 |
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Learning and Development | HCM |
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2014 | 2014 |
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Payroll Tax Compliance | HCM |
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2014 | 2014 |
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Payroll | HCM |
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2011 | 2011 |
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Payroll | HCM |
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2022 | 2022 |
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Recruiting, Applicant Tracking System | HCM |
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2013 | 2013 |
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Time and Attendance | HCM |
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2014 | 2014 |
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Workforce Management | HCM |
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2014 | 2014 |
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Frontier Airlines ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| TRAX USA | Legacy | Trax eMobility | Computerized Maintenance Management (CMMS) | ERP Services and Operations | n/a | 2019 | 2020 |
In 2019, Frontier Airlines implemented Trax eMobility in the United States to deliver mobile maintenance execution for line and base MRO teams. The deployment positioned Trax eMobility to address Frontier Airlines Computerized Maintenance Management (CMMS) requirements by placing MRO tasks, job cards, and technical manuals on technician tablets.
The implementation focused on mobile maintenance modules and capabilities, including job cards and work packages, task lists, parts capture, and digital technical manuals with online and offline access. Trax eMobility was configured to support point-of-work actions such as viewing and progressing job cards, recording task completion, and updating maintenance status, consistent with Computerized Maintenance Management (CMMS) workflows.
Operational coverage targeted Frontier maintenance operations across the United States, with tablets provisioned for technicians to maintain continuity of records in connected and disconnected environments. The solution emphasized offline synchronization to support field maintenance and reintegrate execution data when connectivity was restored.
Governance and process change centered on a mobile-first maintenance execution model, shifting job card consumption and execution to tablets and introducing structured electronic workflows for technicians and planners. Trax eMobility was used to instrument on-wing and shop workflows, aligning maintenance execution practices with CMMS-oriented mobile maintenance processes.
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Frontier Airlines AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Artificial Intelligence Marketing | AI-Powered Application |
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2025 | 2025 |
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Frontier Airlines Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2015 | 2018 |
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Frontier Airlines Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2022 | 2022 |
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Collaboration | Collaboration |
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2018 | 2018 |
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Collaboration | Collaboration |
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2018 | 2018 |
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Frontier Airlines Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Content Management | Content Management |
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2018 | 2018 |
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Web Content Management | Content Management |
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2021 | 2021 |
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Frontier Airlines eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Personalization and Product Recommendations | eCommerce |
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2021 | 2021 |
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Frontier Airlines CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Call Center | CRM |
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2018 | 2018 |
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Call Center | CRM |
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2018 | 2018 |
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Call Tracking and Recording | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2019 | 2019 |
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Customer Experience | CRM |
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2021 | 2021 |
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Customer Loyalty | CRM |
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2016 | 2016 |
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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Digital Advertising Platform | CRM |
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2014 | 2014 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Frontier Airlines EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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EPM | EPM |
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2016 | 2016 |
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Financial Consolidation and Close | EPM |
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2016 | 2016 |
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Frontier Airlines ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2021 | 2021 |
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Application Performance Management | ITSM |
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2021 | 2021 |
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Frontier Airlines PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Project Portfolio Management | PPM |
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2008 | 2009 |
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Frontier Airlines Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Procurement | Procurement |
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2016 | 2016 |
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Supplier Relationship Management | Procurement |
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2016 | 2016 |
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Frontier Airlines TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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Frontier Airlines PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2021 | 2021 |
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Frontier Airlines IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Frontier Airlines CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Frontier Airlines
| First Name | Last Name | Title | Function | Department | Phone | |
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Business Intelligence Manager | Manager | IT | |
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Director of Accounting and Financial Reporting | Director | Finance | |
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Director of Application Development | Director | IT | |
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Senior Director, Ancillary Revenue and Loyalty | Director | Sales | |
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VP Finance | VP | Finance | |
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SVP, CFO | CXO | Finance | |
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Deputy Chief Operating Officer | CXO | Finance | |
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President and CEO | CXO | Finance | |
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CFO | CXO | Finance | |
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Vice President, HR & Labor Relations | VP | HR | |
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Director, Human Resources Services | Director | HR | |
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Manager Interline Agreements and Corporate Travel | Manager | Finance | |
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SVP HR | VP | HR | |
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CIO | CXO | Finance | |
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COO | CXO | Finance | |
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Vice President, Airport Customer Service | VP | Customer Service | |
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Regional Director, Airport Customer Service | Director | Customer Service | |
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Director of Customer Service | Director | Customer Service | |
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Payroll Manager | Manager | Finance | |
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Senior Director of Customer Care | Director | Customer Service | |
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Director, Loyalty & Customer Intelligence | Director | Customer Service | |
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Senior Manager, Loyalty & Co-brand | Manager | Customer Service | |
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Vice President Marketing, Sales and Loyalty Program | VP | Marketing | |
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Senior Vice President, General Counsel | VP | Legal | |
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Director Legal Counsel | Director | Legal | |
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Senior Director, Legal Counsel | Director | Legal | |
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Manager, HR Compliance | Manager | HR | |
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Senior Director, IT PMO | Director | IT | |
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SVP Operations | VP | Operations | |
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Apps Being Evaluated by Frontier Airlines Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Frontier Airlines IT executives and key decision makers. This section highlights Frontier Airlines's latest recorded technology evaluations, including ARCOS RosterApps for Workforce Scheduling on 2026-02-20, NICE inContact CXone Cloud CX Platform for Customer Experience on 2025-01-21, and Lufthansa Systems Lido/Flight for Flight Management on 2024-11-25. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Frontier Airlines digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| 2026-02-20 | Frontier Airlines | Evaluated | ARCOS | ARCOS RosterApps | Workforce Scheduling | HCM |
| 2025-01-21 | Frontier Airlines | Evaluated | Nice Systems | NICE inContact CXone Cloud CX Platform | Customer Experience | CRM |
| 2024-11-25 | Frontier Airlines | Evaluated | Lufthansa Systems AG | Lufthansa Systems Lido/Flight | Flight Management | ERP Services and Operations |
| 2024-08-06 | Frontier Airlines | Evaluated |
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EPM | EPM |
| 2024-07-25 | Frontier Airlines | Evaluated |
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Workforce Management | HCM |
FAQ - APPS RUN THE WORLD Frontier Airlines Technographics
Frontier Airlines is a Transportation organization based in United States,
with around 8011 employees and annual revenues of $3.59 billion.
Frontier Airlines operates a diverse technology stack with applications such as
Microsoft Dynamics 365 for Finance and Operations, UKG Pro Benefits Administration (ex UltiPro Benefits Prime) and Trax eMobility,
covering areas like ERP Financial, Benefits Administration and Computerized Maintenance Management (CMMS).
Frontier Airlines has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Microsoft, UKG and TRAX USA.
Frontier Airlines recently adopted applications including
Jivox IQ Enterprise in 2025, ADP Payroll in 2022 and Slack Connect in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Frontier Airlines’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Frontier Airlines’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Frontier Airlines technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.