Frontier
Fukuoka ibb 2-3-36 Tenjin Chuo-ku,
Fukuoka City, 810-0001,
Japan
Fukuoka City, 810-0001,
Japan
81 9 2791 8688
Automotive
Frontier Technographics
Frontier Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Frontier and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 17 Frontier employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Frontier has purchased the following applications: Zendesk Service for Customer Support in 2020, IRIS Financials Consolidation for Financial Consolidation and Close in 2015, Amazon EC2 for Application Hosting and Computing Services in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Frontier is running and its propensity to invest more and deepen its relationship with Zendesk , IRIS Software , Amazon Web Services (AWS) or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Frontier revenues, which have grown to $15.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Frontier intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Frontier Tech Stack and Enterprise Applications
Frontier CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Service | Customer Support | CRM | n/a | 2020 | 2020 |
In 2020, Frontier deployed Zendesk Service for Customer Support on its website. Frontier implemented Zendesk Service as a cloud SaaS deployment to centralize customer inquiries routed from web contact forms and an embedded support widget, positioning Zendesk Service as the primary Customer Support application for the company.
The implementation configures core ticketing workflows, web widget based intake, email channel handling, and a knowledge base to support the small support team within the automotive retailer. Operational scope is the customer facing website and the customer support function, with agents using Zendesk Service for case intake, triage, assignment, and resolution, and governance focused on a single system of record for tickets and standardized routing and response processes.
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Frontier EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| IRIS Software | Legacy | IRIS Financials Consolidation | Financial Consolidation and Close | EPM | n/a | 2015 | 2015 |
In 2015, Frontier implemented IRIS Financials Consolidation to resolve fragmented purchasing and reporting workflows across the business. The deployment used IRIS Financials Consolidation in the Financial Consolidation and Close category to centralize invoicing, purchase order control, and consolidated financial reporting for finance, procurement, development requestors, and budget holders.
The implementation configured electronic invoice processing and automated purchase order validation so POs are checked before being posted into the financial ledger. An automated approval workflow was established to route purchase requests to the correct approvers, preventing bypass of procurement procedures and enforcing standard coding and approval policies. Consolidated reporting capabilities were enabled to replace manual, time consuming reporting processes and to provide clearer visibility into purchasing and company finances.
Operationally the project removed the need for cross system reconciliation by consolidating transaction capture into a single system, addressing prior communication gaps between the finance system and Jira based purchase submissions. Frontier worked directly with an IRIS consultant named Cameron during configuration and testing, and continued engagement with their IRIS project manager has supported follow on work such as statutory reporting exploration. The scope of the rollout covered finance and procurement functions and extended to budget holders and the development team as request originators.
Governance and process changes included stricter procurement workflow controls, automated approval routing, and reduced manual allocation work for the coding team. Outcomes explicitly reported by Frontier include elimination of duplicate purchase orders, fewer coding adjustments, full budget holder buy in to the purchase process, automated reporting that frees administrative time, and tightened control over purchasing.
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Frontier IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Amazon Web Services (AWS) | Legacy | Amazon EC2 | Application Hosting and Computing Services | IaaS | n/a | 2017 | 2017 |
In 2017, Frontier deployed Amazon EC2 to host its public website and web-facing applications. Amazon EC2 provided the compute layer for Frontier's Application Hosting and Computing Services, enabling instance-based web serving and application processes. The deployment aligns with a small-scale cloud-hosted architecture appropriate for a 17 employee automotive firm operating a customer-facing site.
Operationally, Amazon EC2 instances were configured with AMI-based provisioning, instance lifecycle management, and routine patching and monitoring workflows to support web server processes. Frontier used Amazon EC2 as Application Hosting and Computing Services to support its public website and web operations, consolidating hosting and compute responsibility within the IT function. Governance emphasized instance configuration management and deployment process controls rather than broader platform engineering.
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Frontier CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2017 | 2017 |
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IT Decision Makers and Key Stakeholders at Frontier
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Frontier Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Frontier IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Frontier digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Frontier Technographics
Frontier is a Automotive organization based in Japan,
with around 17 employees and annual revenues of $15.0 million.
Frontier operates a diverse technology stack with applications such as
Zendesk Service, IRIS Financials Consolidation and Amazon EC2,
covering areas like Customer Support, Financial Consolidation and Close and Application Hosting and Computing Services.
Frontier has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Zendesk, IRIS Software and Amazon Web Services (AWS).
Frontier recently adopted applications including
Host Europe in 2021, GoDaddy in 2021 and Amazon Elastic Load Balancing (ELB) in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Frontier’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Frontier’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Frontier technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.