Fulton Bank
1 Penn Square,
Lancaster, 17602, PA,
United States
Lancaster, 17602, PA,
United States
1 717-291-2499
Banking and Financial Services
Fulton Bank Technographics
Fulton Bank Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Fulton Bank and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 3400 Fulton Bank employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Fulton Bank has purchased the following applications: Deluxe eBill for AR Automation in 2021, Fiserv Signature Bank Platform for Core Banking in 2020, ICE Mortgage Black Knight Actionable Intelligence Platform for Analytics and BI in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Fulton Bank is running and its propensity to invest more and deepen its relationship with Deluxe Corp. , Bottomline Technologies , FINSYNC or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Fulton Bank revenues, which have grown to $1.18 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Fulton Bank intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Fulton Bank Tech Stack and Enterprise Applications
Fulton Bank ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Deluxe Corp. | Legacy | Deluxe eBill | AR Automation | ERP | Deluxe Corporation | 2021 | 2021 |
In 2021, Fulton Bank implemented Deluxe eBill to extend AR Automation capabilities for its government and municipal customer base in the United States. The engagement was established through a strategic relationship with Govolution by Deluxe and delivered by Deluxe Corporation, aligning electronic bill presentment and ePayment solutions to the bank’s finance and treasury payments workflows.
Implementation centered on electronic bill presentment, payment acceptance, and automated reconciliation and reporting features typical of AR Automation deployments. Deluxe eBill was configured to present invoices electronically, capture multi-channel payments, and generate remittance and settlement reporting to support accounts receivable and treasury operations, with workflow automation to reduce manual posting and reconciliation efforts.
The solution was positioned for bank clients in the public sector, covering finance treasury and payments use cases, and integrated operationally via the Govolution by Deluxe preferred processor relationship. Governance was executed through the strategic partnership model with Deluxe Corporation, and reported outcomes from the announcement included expanded payment channels, improved reporting, and streamlined reconciliation for Fulton Bank clients.
|
|
|
|
|
Payment Processing | ERP |
|
2019 | 2019 |
|
|
|
|
|
Payment Processing | ERP |
|
2023 | 2023 |
|
Fulton Bank ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Fiserv | Legacy | Fiserv Signature Bank Platform | Core Banking | ERP Services and Operations | n/a | 2020 | 2020 |
In 2020, Fulton Bank implemented Fiserv Signature Bank Platform as its Core Banking. The adoption of Fiserv Signature Bank Platform established a centralized processing backbone for deposit processing, transaction posting, ledger management and account servicing workflows consistent with Core Banking capabilities. The project aligned with the bank's enterprise architecture directives and solution delivery priorities.
Integration architecture centered on Boomi middleware, with Boomi Integration, Flow, API Management and Master Data HUB used to orchestrate interfaces to CRM and data platforms. Fulton Bank built integrations to Salesforce and nCino, and to the Reltio data platform, and Boomi work at the bank also references integration touchpoints with Fiserv and Black Knight. The IT organization established an Integration Center of Excellence to codify interface patterns, preferred tools and operational standards.
Operational governance included establishing an Enterprise Architecture function, and applying CI/CD and version control for Salesforce using Copado, Gearset and AutoRabit to support ongoing change velocity. Innovation sandboxes in AWS, Google Cloud and Microsoft Azure were used to build proofs of value and to guide technical architecture decisions across solution teams. The implementation work spanned IT solutions development, DevOps, and enterprise architecture domains.
Fiserv Signature Bank Platform and the associated integration fabrics supported functional workflows across account processing, transaction routing and data synchronization to CRM and master data services, reinforcing a unified Core Banking and downstream analytics landscape. Fulton Bank emphasized architecture, integration governance and DevOps practices to operationalize the platform.
|
|
|
|
|
Loan Management | ERP Services and Operations |
|
2020 | 2020 |
|
|
|
|
|
Loan Management | ERP Services and Operations |
|
2020 | 2020 |
|
|
|
|
|
Loan Management | ERP Services and Operations |
|
2019 | 2019 |
|
|
|
|
|
Loan Origination System (LOS) | ERP Services and Operations |
|
2020 | 2020 |
|
Fulton Bank Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ICE Mortgage Technology | Legacy | ICE Mortgage Black Knight Actionable Intelligence Platform | Analytics and BI | Analytics and BI | n/a | 2020 | 2020 |
In 2020, Fulton Bank implemented the ICE Mortgage Black Knight Actionable Intelligence Platform as part of a broader agreement to deploy Black Knight servicing and default solutions. The contract included the MSP servicing system and Servicing Digital alongside the Actionable Intelligence Platform to support the bank's mortgage and home equity servicing business at scale.
The ICE Mortgage Black Knight Actionable Intelligence Platform was positioned in the Analytics and BI category to deliver proactive analytics and portfolio intelligence across servicing operations. Implemented functional modules include MSP for end to end servicing functionality such as payment processing, escrow administration, customer service and default management, Servicing Digital for responsive web and mobile customer engagement with what if simulators, and default modules covering loss mitigation, foreclosure, bankruptcy and invoicing.
Architecturally the deployment unified servicing operations, customer facing digital channels and analytics by integrating MSP, Servicing Digital, AIP, the suite of default solutions, Lien Alert portfolio monitoring and McDash Standard Reports to create a consolidated operational view of loans. Operational coverage targeted Fulton Bank's servicing teams and customer channels across its branch footprint in Pennsylvania, Maryland, Delaware, New Jersey and Virginia, with McDash used for benchmarking, risk based pricing and geographic delinquency summaries.
Governance emphasized delivering actionable analytics to the right stakeholders at the right time to inform servicing and default workflows. Black Knight materials state the configuration is intended to increase servicing efficiency, improve default operations and enhance the customer experience.
|
Fulton Bank Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Collaboration | Collaboration |
|
2019 | 2019 |
|
Fulton Bank Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Digital Signing | Content Management |
|
2022 | 2022 |
|
|
|
|
|
Digital Signing | Content Management |
|
2021 | 2021 |
|
Fulton Bank CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Customer Engagement | CRM |
|
2016 | 2016 |
|
|
|
|
|
Customer Experience | CRM |
|
2024 | 2024 |
|
|
|
|
|
Marketing Automation | CRM |
|
2018 | 2019 |
|
Fulton Bank TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Treasury Management | TRM |
|
2009 | 2010 |
|
Fulton Bank PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
API Management, iPaaS (Integration Platform as a Service) | PaaS |
|
2019 | 2019 |
|
Fulton Bank IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2023 | 2023 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2020 | 2020 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2020 | 2020 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2023 | 2023 |
|
Fulton Bank Physical Security
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Video Surveillance System | Physical Security |
|
2019 | 2019 |
|
Fulton Bank Professional Services
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Retirement Recordkeeping | Professional Services |
|
2025 | 2026 |
|
IT Decision Makers and Key Stakeholders at Fulton Bank
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
|
|
Manager, Risk and Compliance | Manager | Risk | |
|
|
|
Director, Consumer Digital Products, Payments and Strategy | Director | IT | |
|
|
|
VP, Customer Data Delivery | VP | Customer Service | |
|
|
|
Vice President/Manager, CRM and Sales Reporting | VP | Sales | |
|
|
|
CMO | CXO | Finance | |
|
|
|
Digital Content Manager & Strategist | Manager | IT | |
|
|
|
Vice President, Senior Marketing Analytics & Customer Insights Manager | VP | Marketing | |
|
|
|
Senior Digital Marketing Officer | Director | Marketing | |
|
|
|
Content Marketing Manager | Manager | Marketing | |
|
|
|
Marketing Communications Project Manager | Manager | Marketing | |
|
|
|
Marketing Campaign Manager | Manager | Marketing | |
|
|
|
Senior Executive Vice President, Chief Information Officer | CXO | IT | |
|
|
|
Mortgage Servicing Manager | Manager | Finance | |
|
|
|
VP Operations Manager | VP | Operations | |
|
|
|
Senior Mortgage Loan Officer | Director | Operations | |
|
|
|
SVP, CISO | CXO | IT | |
|
|
|
VP/Director of Physical Security | VP | Operations | |
|
|
|
Physical Security Manager | Manager | Operations | |
|
Apps Being Evaluated by Fulton Bank Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Fulton Bank IT executives and key decision makers. This section highlights Fulton Bank's latest recorded technology evaluations, including Phenom Intelligent Talent Experience for Candidate Relationship Management on 2025-11-13 and FIS TrustDesk for Portfolio and Investment Management on 2024-12-02. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Fulton Bank digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2025-11-13 | Fulton Bank | Evaluated | Phenom | Phenom Intelligent Talent Experience | Candidate Relationship Management | HCM |
| 2024-12-02 | Fulton Bank | Evaluated | FIS Global | FIS TrustDesk | Portfolio and Investment Management | Investment Management |
FAQ - APPS RUN THE WORLD Fulton Bank Technographics
Fulton Bank is a Banking and Financial Services organization based in United States,
with around 3400 employees and annual revenues of $1.18 billion.
Fulton Bank operates a diverse technology stack with applications such as
Deluxe eBill, Fiserv Signature Bank Platform and ICE Mortgage Black Knight Actionable Intelligence Platform,
covering areas like AR Automation, Core Banking and Analytics and BI.
Fulton Bank has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Deluxe Corp., Fiserv and ICE Mortgage Technology.
Fulton Bank recently adopted applications including
Alerus Financial Retirement Recordkeeping in 2025, NICE CXone Mpower in 2024 and FINSYNC Payments in 2023,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Fulton Bank’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Fulton Bank’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Fulton Bank technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.