London, EC1A 4EN,
United Kingdom
Fundamental Media Technographics
Fundamental Media Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Fundamental Media and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 76 Fundamental Media employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Fundamental Media has purchased the following applications: Microsoft 365 for Collaboration in 2015, Exclaimer Cloud Signatures for Office 365 for Digital Signing in 2024, Zendesk Service for Customer Support in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Fundamental Media is running and its propensity to invest more and deepen its relationship with Microsoft , Salesforce , Exclaimer or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Fundamental Media revenues, which have grown to $94.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Fundamental Media intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Fundamental Media Tech Stack and Enterprise Applications
Fundamental Media Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, Fundamental Media implemented Microsoft 365 as its Collaboration platform. The Microsoft 365 deployment is referenced on the company website and was provisioned to provide a unified Collaboration environment for the firm’s staff.
The Microsoft 365 implementation includes core Collaboration capabilities such as Exchange Online email, SharePoint Online content and intranet, OneDrive cloud file storage, Microsoft Teams messaging and meetings, and Office productivity applications, with identity and access controls centralized through Microsoft identity services. The configuration supports cross functional business functions including corporate communications, account teams, and content production, with governance oriented around centralized user provisioning, access controls, and cloud document management.
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Collaboration | Collaboration |
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2019 | 2019 |
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Collaboration | Collaboration |
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2023 | 2023 |
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Fundamental Media Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Exclaimer | Legacy | Exclaimer Cloud Signatures for Office 365 | Digital Signing | Content Management | n/a | 2024 | 2024 |
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Fundamental Media CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Service | Customer Support | CRM | n/a | 2020 | 2020 |
In 2020, Fundamental Media implemented Zendesk Service on its public website to centralize external customer inquiries into a web-driven support flow. Zendesk Service, positioned in the Customer Support category, was deployed as the primary external touchpoint to surface a help center and enable web-based ticket submission for a 76-employee professional services firm.
Zendesk Service was configured to deliver standard Customer Support capabilities including web-embedded ticket intake via a site widget, a searchable knowledge base for self-service, and centralized ticket queueing for agent handling. Configuration work emphasized ticket categorization fields, routing rules, and status workflows to align inbound requests with client services and account management responsibilities.
Operational coverage focused on the company website as the intake channel, with agent access to the Zendesk Service agent interface for response management and ongoing content authoring for the help center. Governance concentrated on aligning support workflows with existing account servicing processes, provisioning agents in the Zendesk Service environment, and maintaining web help content as the primary public support resource.
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Customer Support | CRM |
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2024 | 2024 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2024 | 2024 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2022 | 2022 |
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Tag Management | CRM |
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2021 | 2021 |
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Fundamental Media IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Fundamental Media CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2019 | 2019 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at Fundamental Media
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Fundamental Media Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||