Fort Myers, 33901, FL,
United States
Gecko Hospitality Technographics
Gecko Hospitality Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Gecko Hospitality and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 120 Gecko Hospitality employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Gecko Hospitality has purchased the following applications: Loxo Outreach for Candidate Relationship Management in 2020, Rocket.chat for Chatbots and Conversational AI in 2018, Google Workspace (Formerly Google G-Suite) for Collaboration in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Gecko Hospitality is running and its propensity to invest more and deepen its relationship with Loxo , Exelare , Rocket.chat or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Gecko Hospitality revenues, which have grown to $15.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Gecko Hospitality intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Gecko Hospitality Tech Stack and Enterprise Applications
Gecko Hospitality HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Loxo | Legacy | Loxo Outreach | Candidate Relationship Management | HCM | n/a | 2020 | 2020 |
In 2020, Gecko Hospitality deployed Loxo Outreach as its Candidate Relationship Management solution for talent acquisition and recruiting. Gecko Hospitality uses Loxo Outreach on their website to capture candidate interest and to present outreach forms and touchpoints, positioning Loxo Outreach as the primary Candidate Relationship Management application for their recruiting function.
The implementation is configured as a cloud-hosted candidate CRM, leveraging Loxo Outreach capabilities such as candidate capture, contact database, outreach automation and sequencing, and pipeline management to support recruiter-driven sourcing and nurturing workflows. The deployment is integrated into Gecko Hospitality's public careers presence on their website to funnel applicants and passive prospects into the Loxo Outreach candidate database, where recruiters can manage engagement workflows and candidate status. Governance centers on recruiter ownership of outreach sequences and pipeline stages, aligning hiring managers and HR operations around a centralized Candidate Relationship Management workflow for the company’s United States recruiting activities.
|
|
|
|
|
Recruiting, Applicant Tracking System | HCM |
|
2013 | 2013 |
|
Gecko Hospitality AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Rocket.chat | Legacy | Rocket.chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2018 | 2018 |
In 2018, Gecko Hospitality deployed Rocket.chat on its website to provide a customer-facing conversational channel. The implementation uses Rocket.chat as a Chatbots and Conversational AI solution to support guest engagement, web inquiries, and real-time messaging tied to online booking and information flows.
The Rocket.chat deployment was configured as an embedded web chat widget and a browser-accessible agent console, enabling synchronous messaging, canned responses, message history, and basic file sharing. Standard Chatbots and Conversational AI capabilities were applied to route inquiries, present templated answers for common questions, and escalate complex threads to human agents, aligning the application with guest services and reservation workflows.
Operational use focused on website-driven customer interactions, with user groups and agent queues set up for guest services, reservations, and site operations. Governance included configuration of conversation routing rules, role-based agent access, and message moderation policies to align conversational workflows with existing support processes.
|
Gecko Hospitality Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2020 | 2020 |
In 2020, Gecko Hospitality adopted Google Workspace (Formerly Google G-Suite) as its primary Collaboration platform. The implementation is public facing and referenced on the company website, confirming Google Workspace (Formerly Google G-Suite) is the organizationwide collaboration fabric for the business.
The deployment leverages core Collaboration capabilities including Gmail for corporate email, Calendar for scheduling, Google Drive and Shared drives for cloud storage, and Docs, Sheets and Slides for real time document collaboration. Video conferencing and virtual meeting workflows are supported via Google Meet, while administrative controls are exercised through the Google Workspace admin console for user provisioning and domain management.
Operationally the Google Workspace deployment supports corporate staff and hospitality operational teams across reservations, operations, finance and marketing, enabling synchronized scheduling, document sharing and collaborative editing workflows. The suite is surfaced on Gecko Hospitalitys public site, indicating integration of Workspace assets into external touchpoints and standard cloud based access patterns for staff.
Governance and operational controls are managed through folder sharing policies, role based access in the admin console, and standard Google Workspace security and device management features to control data sharing and remote access. The implementation centers Google Workspace as the Collaboration backbone for Gecko Hospitalitys internal communications and document lifecycle processes.
|
Gecko Hospitality Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application, Web and Enterprise Search | Content Management |
|
2020 | 2020 |
|
Gecko Hospitality CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
CRM | CRM |
|
2018 | 2018 |
|
|
|
|
|
Marketing Automation | CRM |
|
2020 | 2020 |
|
Gecko Hospitality IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2020 | 2020 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2015 | 2015 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2018 | 2018 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2021 | 2021 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2021 | 2021 |
|
IT Decision Makers and Key Stakeholders at Gecko Hospitality
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Gecko Hospitality Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||