GEICO
5260 Western Ave,
Chevy Chase, 20815, MD,
United States
Chevy Chase, 20815, MD,
United States
1 301-986-3880
Insurance
GEICO Technographics
GEICO Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by GEICO and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 40000 GEICO employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that GEICO has purchased the following applications: Exela Lockbox for AR Automation in 2010, Covetus TALENTRA for Applicant Tracking System in 2022, Salesforce Field Service (ex ClickSoftware) for Field Service Management in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems GEICO is running and its propensity to invest more and deepen its relationship with Exela Technologies , Workday , Cornerstone OnDemand or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing GEICO revenues, which have grown to $35.09 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for GEICO intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
GEICO Tech Stack and Enterprise Applications
GEICO ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Exela Technologies | Legacy | Exela Lockbox | AR Automation | ERP | n/a | 2010 | 2010 |
In 2010 GEICO deployed Exela Lockbox as an AR Automation solution to centralize lockbox intake and cash application workflows. The Exela Lockbox implementation focused on image capture and remittance processing to support Accounts Receivable operations and to standardize receipt handling across payment channels.
Configuration emphasized automated data extraction, exception routing, reconciliation staging, and cash application workflows consistent with AR Automation capabilities, positioning Exela Lockbox as the central engine for lockbox processing. Operational coverage centered on the Accounts Receivable Department and adjacent billing and customer service functions, where Payment Research Specialists used Pay Courier Application PCA, Exceed, and Unified Cash Entry for payment research and posting, and staffed operations managed payment-processing hardware such as OPEX 150 and BancTec transport. Governance aligned workflow orchestration between lockbox intake, exception queues, and internal cash posting routines, and the solution operated alongside existing payment-processing equipment and cash application tools in GEICOs payment operations.
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ERP Financial | ERP |
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2020 | 2020 |
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Expense Management | ERP |
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2007 | 2007 |
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GEICO HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Covetus | Legacy | Covetus TALENTRA | Applicant Tracking System | HCM | n/a | 2022 | 2023 |
In 2022 GEICO is inferred to have adopted Covetus TALENTRA, the Covetus TALENTRA Applicant Tracking System, for HR and talent acquisition activities in the United States. This inference is based on GEICO appearing in Covetus's portfolio listing rather than on a published GEICO case study linking the product to the account.
The Covetus TALENTRA Applicant Tracking System implementation would be expected to focus on core ATS capabilities, including job requisition and posting workflows, candidate lifecycle tracking, interview scheduling and evaluation, workflow automation for hiring stages, and recruiting analytics and reporting. Configuration likely centered on role based access for talent acquisition and HR operations, configurable hiring pipelines, and standardized candidate data capture to support compliance and hiring governance.
Operational coverage is described as HR and talent acquisition functions within the United States, impacting recruiting teams and HR operations. Governance around approval workflows, requisition ownership, and data governance would commonly accompany a Covetus TALENTRA Applicant Tracking System rollout, and the stated year 2022 should be treated as an estimate given the absence of a public implementation case study.
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BackGround Screening | HCM |
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2020 | 2020 |
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Benefits Administration | HCM |
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2016 | 2016 |
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Candidate Relationship Management | HCM |
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2014 | 2014 |
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Compensation Management | HCM |
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2016 | 2016 |
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Core HR | HCM |
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2017 | 2017 |
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Learning and Development | HCM |
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2016 | 2016 |
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Payroll | HCM |
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2016 | 2016 |
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Recruiting Chatbot | HCM |
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2020 | 2020 |
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Recruiting | HCM |
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2022 | 2022 |
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Recruiting, Applicant Tracking System | HCM |
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2020 | 2020 |
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Time and Attendance | HCM |
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2014 | 2014 |
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Video Interviewing | HCM |
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2012 | 2012 |
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Workforce Analytics | HCM |
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2016 | 2016 |
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Workforce Analytics | HCM |
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2017 | 2017 |
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Workforce Management | HCM |
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2014 | 2014 |
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GEICO ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Salesforce Field Service (ex ClickSoftware) | Field Service Management | ERP Services and Operations | n/a | 2018 | 2018 |
In 2018 GEICO implemented Salesforce Field Service (ex ClickSoftware) to strengthen on-site job management for its sales agents, deploying the solution within its Field Service Management program. The initial rollout emphasized the Field Service Lightning mobile app to enable mobile workforce workflows and to support on-site service execution for sales-facing field staff.
The implementation focused on core Field Service Management capabilities, including work order and service appointment orchestration, scheduling and dispatch workflows, mobile job detail capture, and checklist and photo evidence collection on device. Configuration work prioritized mobile-first screen layouts, offline data capture for field conditions, and role-based access controls to align agent permissions with field responsibilities.
Operational scope centered on GEICO sales agents and their day-to-day on-site activities, with the Salesforce Field Service (ex ClickSoftware) environment provisioned to manage job assignment, status updates, and completion workflows for field visits. Governance activities formalized field service workflows, ticket lifecycle definitions, and mobile usage policies to standardize dispatch-to-completion processes across the sales field organization.
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Insurance Policy Administration | ERP Services and Operations |
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2018 | 2018 |
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Time Tracking and Billing | ERP Services and Operations |
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2018 | 2018 |
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GEICO AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Chatbots and Conversational AI | AI-Powered Application |
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2021 | 2021 |
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GEICO Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2015 | 2018 |
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Data Warehouse | Analytics and BI |
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2016 | 2016 |
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GEICO Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2011 | 2011 |
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Survey and Questionnaire | Collaboration |
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2015 | 2015 |
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GEICO CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Call Center | CRM |
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1993 | 1993 |
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Customer Analytics | CRM |
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2016 | 2016 |
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Customer Analytics | CRM |
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2019 | 2019 |
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Customer Engagement | CRM |
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2017 | 2017 |
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Customer Experience | CRM |
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2018 | 2018 |
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Data Management Platform | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2017 | 2017 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Sales Automation, Sales Engagement | CRM |
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2019 | 2019 |
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Tag Management | CRM |
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2020 | 2020 |
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GEICO ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2017 | 2017 |
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Application Performance Management | ITSM |
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2019 | 2019 |
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IT Service Management | ITSM |
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2017 | 2017 |
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GEICO Investment Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Portfolio and Investment Management | Investment Management |
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2012 | 2012 |
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GEICO TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Risk Management | TRM |
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1995 | 1996 |
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GEICO PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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API Management | PaaS |
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2017 | 2017 |
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Robotic Process Automation | PaaS |
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2020 | 2020 |
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Test Automation Platform | PaaS |
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2017 | 2017 |
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Test Automation Platform | PaaS |
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2017 | 2017 |
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GEICO IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2024 | 2025 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Data Warehouse Appliance | IaaS |
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2014 | 2014 |
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Data Warehouse Appliance | IaaS |
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2016 | 2016 |
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Database Management | IaaS |
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2014 | 2014 |
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Database Management | IaaS |
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2024 | 2025 |
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GEICO CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2019 | 2019 |
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Identity and Access Management (IAM) | CyberSecurity |
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2013 | 2013 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2019 | 2019 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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Secure Sockets Layer (SSL) | CyberSecurity |
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2013 | 2013 |
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Web Application Firewalls (WAF) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at GEICO
| First Name | Last Name | Title | Function | Department | Phone | |
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Director, Business Intelligence | Director | IT | |
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IT Manager - Business Intelligence | Manager | IT | |
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Director, Claims Applications & Systems | Director | IT | |
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Planning and Control Manager | Manager | Finance | |
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Manager Financial Controls and Compliance | Manager | Finance | |
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Vice President - IT | VP | IT | |
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IT Director | Director | IT | |
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Travel Support Specialist | Non Manager | Operations | |
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Chairman and CEO | CXO | Finance | |
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Independent Non Executive | CXO | Finance | |
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Senior Big Data Systems Analyst | Manager | IT | |
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Senior Hadoop Engineer | Manager | IT | |
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Head of Decision & Data Science | Director | IT | |
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Human Resources Director | Director | HR | |
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Assistant VP of HR | VP | HR | |
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VP and CIO | VP | IT | |
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VP HR | VP | HR | |
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Human Resources Director | Director | HR | |
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GEICO Field Representative Manager | Manager | Finance | |
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Auto Damage Field Manager | Manager | Operations | |
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Auto Damage Field Manager | Manager | Operations | |
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Vice President of Talent Acquisition and Onboarding | VP | HR | |
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Vice President, Talent Acquistion | VP | HR | |
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Financial Planning and Analysis Manager | Manager | Finance | |
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Head of Enterprise Architecture | Director | IT | |
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AVP and Assistant Controller | VP | Finance | |
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Senior Procurement Specialist | Manager | Procurement | |
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Program Manager Information Technology | Manager | IT | |
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Senior CRM SME & Strategist | Manager | IT | |
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National Sales Director | Director | Sales | |
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Senior CRM Program Manager | Manager | IT | |
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Director, CRM Digital Marketing & Customer Outreach | Director | Customer Service | |
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Chief Technology Officer | CXO | IT | |
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Head of Enterprise Data Architecture | Director | IT | |
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VP and Chief Data Analytics Officer | CXO | IT | |
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Head of Talent | Director | HR | |
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Director of Talent Acquisition Operations | Director | HR | |
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Head of Corporate HRBP Practice & Enterprise Talent Acquisition | Director | HR | |
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Recruiting, Talent Acquisition, Talent Sourcing | Manager | Procurement | |
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Director of Sales Incentive Compensation | Director | HR | |
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Head of Compensation | Director | HR | |
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Compensation Manager | Manager | HR | |
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Chief People Officer | CXO | HR | |
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Contract & Compliance Manager | Manager | Finance | |
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Director of Compliance | Director | Finance | |
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Risk Manager | Manager | Risk | |
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CITO | CXO | Finance | |
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Director of Technology Solutions | Director | IT | |
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Vice President Of Technology | VP | IT | |
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Director, Software Engineering, Digital Insurance Product and Platform | Director | IT | |
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Manager, GEICO IT, Billing | Manager | Finance | |
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Senior Engineer, IT Claims Manager | Manager | IT | |
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Salesforce Administrator | Manager | Marketing | |
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Salesforce Administrator | Manager | Marketing | |
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Apps Being Evaluated by GEICO Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from GEICO IT executives and key decision makers. This section highlights GEICO's latest recorded technology evaluations, including Legacy for Legacy System on 2025-08-12, First Advantage for BackGround Screening on 2025-05-01, and Microsoft Power BI for Analytics and BI on 2025-01-29. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the GEICO digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| 2025-08-12 | GEICO | Evaluated | Legacy Vendor | Legacy | Legacy System | Legacy |
| 2025-05-01 | GEICO | Evaluated | First Advantage | First Advantage | BackGround Screening | HCM |
| 2025-01-29 | GEICO | Evaluated | Microsoft | Microsoft Power BI | Analytics and BI | Analytics and BI |
FAQ - APPS RUN THE WORLD GEICO Technographics
GEICO is a Insurance organization based in United States,
with around 40000 employees and annual revenues of $35.09 billion.
GEICO operates a diverse technology stack with applications such as
Exela Lockbox, Covetus TALENTRA and Salesforce Field Service (ex ClickSoftware),
covering areas like AR Automation, Applicant Tracking System and Field Service Management.
GEICO has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Exela Technologies, Covetus and Salesforce.
GEICO recently adopted applications including
Oracle Cloud Infrastructure in 2024, Oracle Database@Azure in 2024 and Covetus TALENTRA in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of GEICO’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates GEICO’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete GEICO technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.