Geisinger System Services
100 N Academy Ave,
Danville, 17822-9800, PA,
United States
Danville, 17822-9800, PA,
United States
1 570-271-6211
Professional Services
Geisinger System Services Technographics
Geisinger System Services Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Geisinger System Services and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 344 Geisinger System Services employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Geisinger System Services has purchased the following applications: Cisco Webex Meetings for Audio Video and Web Conferencing in 2020, Adobe Acrobat Sign (formerly EchoSign, eSign & Adobe Sign) for Digital Signing in 2020, Qualtrics CustomerXM for Customer Experience in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Geisinger System Services is running and its propensity to invest more and deepen its relationship with Cisco Systems , Microsoft , Adobe Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Geisinger System Services revenues, which have grown to $632.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Geisinger System Services intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Geisinger System Services Tech Stack and Enterprise Applications
Geisinger System Services Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020, Geisinger System Services implemented Cisco Webex Meetings as its Audio Video and Web Conferencing solution. Cisco Webex Meetings is embedded on the Geisinger website to provide direct web-based meeting access for external participants and internal staff.
The deployment leverages core Cisco Webex Meetings capabilities including scheduled and ad hoc video conferencing, multi-party audio, screen and content sharing, session recording, and participant management, aligning with standard Audio Video and Web Conferencing functional modules. Configuration focuses on web access points and meeting orchestration tied to professional services workflows, enabling client consultations and staff collaboration through the public site.
Operational coverage centers on Geisinger System Services personnel and external stakeholders accessing meetings via the website, indicating a public-facing conferencing posture combined with internal usage. Governance attention is on centralized access and session controls, with user provisioning and meeting administration handled through the organizations existing account structures to maintain meeting security and role based access.
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Collaboration | Collaboration |
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2015 | 2015 |
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Geisinger System Services Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe Acrobat Sign (formerly EchoSign, eSign & Adobe Sign) | Digital Signing | Content Management | n/a | 2020 | 2020 |
In 2020, Geisinger System Services implemented Adobe Acrobat Sign in the Digital Signing category to enable online signature capture on its public website. Adobe Acrobat Sign is deployed to provide embeddable signing experiences and hosted agreement flows that capture electronic signatures and maintain audit trails for web-facing document workflows.
The implementation integrates Adobe Acrobat Sign into web-based document delivery and signing paths, using embedded signing widgets and hosted signing links to collect signatures directly on the Geisinger website. Functional capabilities configured include document upload and signature capture, signer authentication and audit trail generation, and automated agreement routing consistent with Digital Signing applications, supporting customer and administrative document execution workflows. Governance emphasis centers on web form control and signature auditability to support compliance for online agreements, with operational coverage focused on website-delivered signing interactions.
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Web Content Management | Content Management |
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2017 | 2017 |
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Geisinger System Services CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Qualtrics | Legacy | Qualtrics CustomerXM | Customer Experience | CRM | n/a | 2021 | 2021 |
In 2021 Geisinger System Services implemented Qualtrics CustomerXM on its public website, placing Qualtrics CustomerXM into its Customer Experience tooling to capture web based feedback from site visitors. The deployment situates the application within customer experience and digital engagement workflows to collect and centralize visitor responses for experience management purposes.
The implementation emphasizes web survey instrumentation and feedback capture capabilities common to the Customer Experience category, including embedded surveys, web intercepts, survey distribution, response collection, and experience analytics. Qualtrics CustomerXM is used to structure feedback workflows and to provide a single source for digital feedback across the public site.
Operationally the solution is integrated into the public website front end to trigger feedback workflows tied to digital touchpoints, supporting customer experience and digital engagement functions across the organization. The deployment scope is focused on web based interaction points rather than back end transactional systems, reflecting a digital feedback capture architecture.
Governance and operational ownership align with customer experience and digital channels teams, who manage survey taxonomy, feedback routing, and experience reporting for web channels. The implementation clarifies the relationship Geisinger System Services Qualtrics CustomerXM Customer Experience Business Function by centralizing digital feedback capture and enabling standardized experience workflows for site visitors.
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Marketing Automation | CRM |
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2018 | 2018 |
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Geisinger System Services ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2017 | 2017 |
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IT Service Management | ITSM |
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2018 | 2018 |
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Geisinger System Services PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2019 | 2019 |
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Geisinger System Services IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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IT Decision Makers and Key Stakeholders at Geisinger System Services
| First Name | Last Name | Title | Function | Department | Phone | |
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Apps Being Evaluated by Geisinger System Services Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Geisinger System Services IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Geisinger System Services digital transformation priorities and AI adoption trends.
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FAQ - APPS RUN THE WORLD Geisinger System Services Technographics
Geisinger System Services is a Professional Services organization based in United States,
with around 344 employees and annual revenues of $632.0 million.
Geisinger System Services operates a diverse technology stack with applications such as
Cisco Webex Meetings, Adobe Acrobat Sign (formerly EchoSign, eSign & Adobe Sign) and Qualtrics CustomerXM,
covering areas like Audio Video and Web Conferencing, Digital Signing and Customer Experience.
Geisinger System Services has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Cisco Systems, Adobe Systems and Qualtrics.
Geisinger System Services recently adopted applications including
Qualtrics CustomerXM in 2021, Cisco Webex Meetings in 2020 and Adobe Acrobat Sign (formerly EchoSign, eSign & Adobe Sign) in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Geisinger System Services’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Geisinger System Services’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Geisinger System Services technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.