Gemeente Hoorn Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Gemeente Hoorn and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 850 Gemeente Hoorn employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Gemeente Hoorn has purchased the following applications: Centric pims@all for Payroll in 2015, ReadSpeaker Text to Speech for Natural Language Processing in 2017, Engage Process BPM for Process Mining in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Gemeente Hoorn is running and its propensity to invest more and deepen its relationship with Centric , ReadSpeaker Holding , Engage Process or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Gemeente Hoorn revenues, which have grown to $150.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Gemeente Hoorn intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Centric | Legacy | Centric pims@all | Payroll | HCM | n/a | 2015 | 2015 |
In 2015, Gemeente Hoorn implemented Centric pims@all for Payroll. The Centric pims@all deployment was provisioned to manage the volledige salarisadministratie for the municipality, covering payroll processing for roughly 850 municipal employees. The implementation targeted centralization of salary administration within municipal HR and Finance.
Configuration centered on core Payroll capabilities including employee master data management, configurable salary and tax calculation rules, automated payroll runs, payslip generation, and statutory reporting and year end processing. Centric pims@all was configured to capture municipal-specific pay elements and collective labor agreement parameters, and to maintain detailed audit trails for payroll transactions. The platform supported role-based access controls and segregation between payroll operators and approvers.
Operational coverage included HR administrators, finance controllers, and payroll operators across the municipality, aligning payroll calendars and approval workflows to municipal pay cycles. The Centric pims@all configuration centralized payroll data to coordinate employee records with accounting processes and to support statutory reporting obligations for the City of Hoorn. Payroll runs and data handling were scoped to municipal operations and internal HR and Finance processes.
Governance emphasized formal approval gates for payroll runs, retention of audit logs for compliance, and embedding payroll schedules into HR and Finance operating procedures. Centric pims@all functioned as the authoritative payroll ledger for Gemeente Hoorn, consolidating salary administration and payroll control workflows under a single Payroll application.
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ReadSpeaker Holding | Legacy | ReadSpeaker Text to Speech | Natural Language Processing | AI-Powered Application | n/a | 2017 | 2017 |
In 2017, Gemeente Hoorn deployed ReadSpeaker Text to Speech as a Natural Language Processing capability on its public website. The implementation places ReadSpeaker Text to Speech directly into the municipality's citizen-facing web pages to provide on-page audio rendering of site content, supporting accessibility and broader citizen communication functions. This deployment establishes a clear relationship between Gemeente Hoorn, ReadSpeaker Text to Speech, Natural Language Processing and the municipality's web-based information delivery.
The implementation focuses on embedding the ReadSpeaker Text to Speech player into page templates and content flows to enable automatic page narration, selectable text playback, and adjustable voice and playback controls, reflecting standard Natural Language Processing driven TTS functionality. Operationally the solution runs at the website front-end layer and is tied into the municipality's content publishing and editorial processes so audio controls are exposed to visitors alongside textual content. Governance is managed through municipal web content accessibility practices and communication teams, ensuring consistent presentation and ongoing content stewardship.
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Engage Process | Legacy | Engage Process BPM | Process Mining | Analytics and BI | n/a | 2018 | 2018 |
In 2018, Gemeente Hoorn implemented Engage Process BPM, a Process Mining application, to define and formalize municipal work processes. The engagement centered on the Engage Process Modeler capability within Engage Process BPM, with teams using the modeler to capture end to end workflows and create standardized process documentation for municipal operations.
The implementation emphasized process discovery, visual modeling, variant analysis, and model authoring, reflecting core Process Mining functional terminology and workflows. Engage Process BPM was used to produce canonical process models and sequence diagrams that serve as the source of truth for process definitions and handoffs.
Operational ownership was positioned with process owners and operational teams within the municipality, with governance focused on model versioning and controlled updates to process definitions. The narrative centers on using Engage Process BPM and Engage Process Modeler to bring structured process design and governance to day to day municipal work processes.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2019 | 2019 |
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Collaboration | Collaboration |
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2017 | 2017 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2020 | 2020 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2016 | 2016 |
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Transactional Email | PaaS |
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2020 | 2020 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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