Generali
Piazza Duca degli Abruzzi, 2,
Trieste, 34132,
Italy
Trieste, 34132,
Italy
39 040 671111
Insurance
Generali Technographics
Generali Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Generali and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 87909 Generali employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Generali has purchased the following applications: SAP ERP ECC 6.0 for ERP Financial in 2015, Oracle Cloud HCM for Core HR in 2018, Hyland Nuxeo Insurance Claims Management for Insurance Claims Management in 2012 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Generali is running and its propensity to invest more and deepen its relationship with SAP , Rydoo , Oracle or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Generali revenues, which have grown to $68.73 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Generali intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Generali Tech Stack and Enterprise Applications
Generali ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP ERP ECC 6.0 | ERP Financial | ERP | n/a | 2015 | 2015 |
In 2015, Generali implemented SAP ERP ECC 6.0 as part of a Generalitalia new accounting model program running from 2015 to 2017. The deployment targeted the ERP Financial layer to centralize core finance and accounting functions, covering general ledger, accounts payable, accounts receivable, asset accounting and statutory reporting.
Infrastructure deployment and tuning accompanied the SAP ERP ECC 6.0 implementation, with architecture prepared to host SAP Simple Finance S/4 HANA based components, SAP Fiori user experience layers, and SAP BPC Business Planning & Consolidation. SAP BPC was provisioned on a TDI Architecture to support planning and consolidation workflows, while SAP Fiori provided role-based finance interfaces. Configuration work emphasized financial master data stabilization, ledger alignment, and consolidation-ready configurations to support the new accounting model.
Operational scope focused on Generali's finance organization, aligning accounting, planning and consolidation capabilities with the core SAP ERP ECC 6.0 platform. Governance and rollout activity spanned 2015 to 2017, combining infrastructure tuning, application configuration, and process standardization to operationalize the Generalitalia accounting model.
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Expense Management | ERP |
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2010 | 2010 |
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Expense Management | ERP |
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2016 | 2016 |
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Generali HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Cloud HCM | Core HR | HCM | n/a | 2018 | 2019 |
In 2018, Generali implemented Oracle Cloud HCM. Oracle Cloud HCM was deployed as a Core HR solution to move the company from a decentralized HR model with non-standardized data and processes to a global and standardized HR function across the group.
The implementation centered on Core HR capabilities within Oracle Cloud HCM, with configuration to support centralized employee records, workforce planning and talent management workflows. The deployment included configuration of talent lifecycle processes and workforce modeling to support strategic workforce planning and to unify role and position data across business units.
Governance and process changes accompanied the technical rollout, establishing centralized HR governance, standardized data definitions and common HR operating procedures across Generali's insurance businesses. According to Alessandro Protasoni, Head of Group Strategic Workforce Planning at Assicurazioni Generali, the Oracle Cloud HCM implementation enabled significant enhancement of strategic workforce planning and talent management across all the companys insurance operations.
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Learning and Development | HCM |
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2022 | 2022 |
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Learning and Development | HCM |
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2023 | 2023 |
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Recruiting, Applicant Tracking System | HCM |
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2012 | 2012 |
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Talent Sourcing, Talent Management | HCM |
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2011 | 2011 |
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Generali ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Hyland | Legacy | Hyland Nuxeo Insurance Claims Management | Insurance Claims Management | ERP Services and Operations | n/a | 2012 | 2013 |
In 2012, Generali deployed Hyland Nuxeo Insurance Claims Management to address global content and collaboration challenges across its EMEA insurance sites. The deployment positioned Hyland Nuxeo Insurance Claims Management as a centralized content platform within Generali’s Insurance Claims Management environment to improve document access and cross-site collaboration for claims operations.
The implementation focused on a centralized content repository, document capture and indexing, configurable case management workflows, role based access controls, and audit trail capabilities consistent with Insurance Claims Management requirements. Configuration emphasized document centric case handling and collaboration features to support claims processing and cross‑site review, described here as category aligned capabilities typical of the solution type.
Operational coverage concentrated on Generali’s insurance business functions in the EMEA region, improving content access, cross-site collaboration and records governance across claims teams. Governance and workflow changes included standardized access policies, content lifecycle controls and centralized permission models to harmonize collaboration and review processes across sites.
Module usage for claims specific workflows is stated as an informed inference based on public Nuxeo and Hyland customer listings and case summaries rather than an explicit Generali citation. Hyland Nuxeo Insurance Claims Management provided centralized content services to support Insurance Claims Management at Generali, with improvements to content access and cross-site collaboration recorded in public case references.
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Insurance ERP | ERP Services and Operations |
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2012 | 2012 |
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Insurance Policy Administration | ERP Services and Operations |
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2006 | 2006 |
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Generali AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Chatbots and Conversational AI | AI-Powered Application |
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2024 | 2024 |
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Generali Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2019 | 2019 |
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Generali Blockchain
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Blockchain Platform | Blockchain |
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2018 | 2018 |
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Blockchain Platform | Blockchain |
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2022 | 2022 |
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Generali Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2015 | 2015 |
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2019 | 2019 |
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Collaboration | Collaboration |
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2022 | 2022 |
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PBX, VoiP and Phone Systems | Collaboration |
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2020 | 2020 |
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Generali Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Content Management | Content Management |
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2016 | 2016 |
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Digital Signing | Content Management |
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2022 | 2022 |
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Generali CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2022 | 2024 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Generali ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2019 | 2019 |
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IT Service Management | ITSM |
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2019 | 2019 |
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Generali Investment Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Portfolio and Investment Management | Investment Management |
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2019 | 2020 |
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Generali TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Risk Management | TRM |
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2015 | 2015 |
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Risk Management | TRM |
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2015 | 2015 |
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Risk Management | TRM |
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2016 | 2016 |
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Treasury Management | TRM |
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2015 | 2016 |
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Generali PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2020 | 2020 |
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Open-Source Database | PaaS |
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2019 | 2020 |
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Robotic Process Automation | PaaS |
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2016 | 2016 |
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Generali IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2024 | 2025 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Database Management | IaaS |
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2019 | 2019 |
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Generali CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Endpoint Detection and Response (EDR) | CyberSecurity |
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2018 | 2018 |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Generali
| First Name | Last Name | Title | Function | Department | Phone | |
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Group Chief Financial Officer | CXO | Finance | |
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Global Procurement Officer - Travel | Manager | Procurement | |
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Head of IT & Digital Financial Management at Chief Information and Digital Officer | Director | IT | |
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Head of Operations and IT | Director | Finance | |
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Group Chief Information & Digital Officer | CXO | IT | |
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Group Chief Audit Executive | CXO | Risk | |
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Head of Operational Excellence Information Systems | Director | IT | |
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Group HR & Organization Director | Director | HR | |
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Group Strategic Sourcing - Global Travel Category Manager | Manager | Procurement | |
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Head of Corporate Treasury | Director | Finance | |
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Head of Operations in Group Internal Audit | Director | Finance | |
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Group Chief Procurement Officer | CXO | Procurement | |
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Global Head of Human Resources | Director | HR | |
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Head of Life and ALM Modeling | Director | Finance | |
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Head of Actuarial Function | Director | Risk | |
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Chief Risk Officer | CXO | Risk | |
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Actuary at AG Reserving and Actuarial Calculation | Manager | Risk | |
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Group Own Fund and Actuarial Calculations | CXO | Risk | |
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Head of Private Debt Fund-of-Funds | Director | Finance | |
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Fund Management Associate | Manager | Finance | |
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Fund Management | CXO | Finance | |
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Apps Being Evaluated by Generali Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Generali IT executives and key decision makers. This section highlights Generali's latest recorded technology evaluations, including Cornerstone Learning Suite for Learning and Development on 2025-09-02, Microsoft 365 Copilot for Generative AI Platforms on 2025-04-01, and SAP S/4 HANA for ERP Financial on 2025-02-07. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Generali digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2025-09-02 | Generali | Evaluated | Cornerstone OnDemand | Cornerstone Learning Suite | Learning and Development | HCM |
| 2025-04-01 | Generali | Evaluated | Microsoft | Microsoft 365 Copilot | Generative AI Platforms | AI Development |
| 2025-02-07 | Generali | Evaluated | SAP | SAP S/4 HANA | ERP Financial | ERP |
| 2025-01-21 | Generali | Evaluated |
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EPM | EPM |
| 2025-01-21 | Generali | Evaluated |
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Legacy System | Legacy |
| 2024-09-12 | Generali | Evaluated |
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Project Portfolio Management | PPM |
| 2024-06-27 | Generali | Evaluated |
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Data Warehouse | Analytics and BI |
FAQ - APPS RUN THE WORLD Generali Technographics
Generali is a Insurance organization based in Italy,
with around 87909 employees and annual revenues of $68.73 billion.
Generali operates a diverse technology stack with applications such as
SAP ERP ECC 6.0, Oracle Cloud HCM and Hyland Nuxeo Insurance Claims Management,
covering areas like ERP Financial, Core HR and Insurance Claims Management.
Generali has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SAP, Oracle and Hyland.
Generali recently adopted applications including
Exotel AI Chat in 2024, Oracle Cloud Infrastructure in 2024 and Docebo LMS in 2023,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Generali’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Generali’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Generali technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.