List of Hyland Nuxeo Insurance Claims Management Customers
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Since 2010, our global team of researchers has been studying Hyland Nuxeo Insurance Claims Management customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Hyland Nuxeo Insurance Claims Management for Insurance Claims Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Hyland Nuxeo Insurance Claims Management for Insurance Claims Management include: Generali, a Italy based Insurance organisation with 87909 employees and revenues of $68.73 billion, Liberty Mutual Insurance, a United States based Insurance organisation with 45000 employees and revenues of $50.20 billion, NJM Insurance Group, a United States based Insurance organisation with 2500 employees and revenues of $2.10 billion and many others.
Contact us if you need a completed and verified list of companies using Hyland Nuxeo Insurance Claims Management, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Generali | Insurance | 87909 | $68.7B | Italy | Hyland | Hyland Nuxeo Insurance Claims Management | Insurance Claims Management | 2012 | n/a |
In 2012, Generali deployed Hyland Nuxeo Insurance Claims Management to address global content and collaboration challenges across its EMEA insurance sites. The deployment positioned Hyland Nuxeo Insurance Claims Management as a centralized content platform within Generali’s Insurance Claims Management environment to improve document access and cross-site collaboration for claims operations.
The implementation focused on a centralized content repository, document capture and indexing, configurable case management workflows, role based access controls, and audit trail capabilities consistent with Insurance Claims Management requirements. Configuration emphasized document centric case handling and collaboration features to support claims processing and cross‑site review, described here as category aligned capabilities typical of the solution type.
Operational coverage concentrated on Generali’s insurance business functions in the EMEA region, improving content access, cross-site collaboration and records governance across claims teams. Governance and workflow changes included standardized access policies, content lifecycle controls and centralized permission models to harmonize collaboration and review processes across sites.
Module usage for claims specific workflows is stated as an informed inference based on public Nuxeo and Hyland customer listings and case summaries rather than an explicit Generali citation. Hyland Nuxeo Insurance Claims Management provided centralized content services to support Insurance Claims Management at Generali, with improvements to content access and cross-site collaboration recorded in public case references.
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Liberty Mutual Insurance | Insurance | 45000 | $50.2B | United States | Hyland | Hyland Nuxeo Insurance Claims Management | Insurance Claims Management | 2014 | n/a |
In 2014, Liberty Mutual Insurance deployed Hyland's Alfresco content services on AWS to digitize underwriting and claims document processes. The deployment is part of the company's broader content platform initiative and supports an inferred module-level adoption of Hyland Nuxeo Insurance Claims Management within its Insurance Claims Management environment.
Hyland Nuxeo Insurance Claims Management is inferred to provide centralized document and case management capabilities aligned to claims processing, including content repositories, imaging and metadata indexing, automated routing and case lifecycle orchestration. Configuration emphasis likely included capture workflows, retention classification and role-based access controls to serve claims handlers and compliance teams while standardizing document lifecycles.
The implemented architecture used Alfresco content services hosted on AWS, indicating a cloud-hosted content store and scalable object storage for document assets. Content services were integrated into underwriting and claims document workflows to centralize capture and retrieval across operational sites, and to enforce document-level compliance controls for global claims operations.
Governance changes focused on centralized records management, standardized taxonomies and automated workflow enforcement to align claims, underwriting and compliance functions. Rollout prioritized process standardization and paperwork reduction to improve auditability and operational consistency across claims teams.
Liberty Mutual reported substantial paper reduction and an estimated $21 million savings over five years tied to the Hyland content platform deployment. Those stated outcomes indicate the Insurance Claims Management posture benefited from content digitization, centralized records and workflow automation.
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NJM Insurance Group | Insurance | 2500 | $2.1B | United States | Hyland | Hyland Nuxeo Insurance Claims Management | Insurance Claims Management | 2014 | n/a |
In 2014, NJM Insurance Group implemented Hyland content services, integrating OnBase with Guidewire ClaimCenter to modernize claims document management. This initiative is described here as Hyland Nuxeo Insurance Claims Management supporting Insurance Claims Management and claims document management, the Hyland Nuxeo product name is an inferred label based on NJM’s documented use of Hyland content platforms rather than a direct product citation.
The implementation included large scale content migration of tens of millions of records into Hyland content repositories, and configuration of document capture, indexing, and secure access controls. Workflows were adapted to enable concurrent document access patterns to support adjuster productivity and claims processing throughput.
OnBase content services were integrated with Guidewire ClaimCenter to enable claims-centric content retrieval and to align document lifecycles with claim workflows. The integration supported adjusters across NJM’s U.S. insurance operations, improving access to claim files for functions such as claims adjudication and customer service.
Governance and rollout emphasized records migration sequencing, access rights mapping, and alignment of content workflows with ClaimCenter case management. Outcomes reported from the program include faster, concurrent access for adjusters, improved claims cycle times, and enhanced customer service in NJM’s U.S. insurance operations.
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