AI Buyer Insights:

Michelin, an e2open customer evaluated Oracle Transportation Management

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Michelin, an e2open customer evaluated Oracle Transportation Management

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

George Pragnell Tech Stack and Enterprise Applications

George Pragnell ERP
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Google Legacy Google Pay Payment Processing ERP n/a 2021 2021
In 2021, George Pragnell implemented Google Pay for Payment Processing on their website. The deployment targeted the retailer's United Kingdom web storefront and enabled Google Pay as a checkout option across mobile and desktop browsers. George Pragnell operates with 89 employees in retail, and the implementation focused on the online sales channel. The Google Pay implementation integrated with the site's front-end payment flow, using web payment interfaces and tokenized card credentials to surface a wallet-based payment option at checkout. Merchant configuration was completed within Google Pay to authorize acceptance, and the integration was connected to the site's order capture and payment processing routines to route authorized transactions into existing commerce workflows. Governance emphasized merchant credential management, checkout UI configuration, and operational ownership by the e-commerce team.
Payment Processing ERP 2021 2021
Payment Processing ERP 2021 2021
George Pragnell AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Zendesk Legacy Zendesk Chat Chatbots and Conversational AI AI-Powered Application n/a 2020 2020
In 2020, George Pragnell deployed Zendesk Chat on their website to provide real time customer service and online engagement. The implementation of Zendesk Chat is classified under Chatbots and Conversational AI and is used to manage web initiated conversations for retail customers on pragnell.co.uk. The deployment centered on an embedded web chat widget, agent routing, chat transcript capture and basic automated messaging workflows consistent with Chatbots and Conversational AI capabilities, configured to handle product inquiries and after sale support. Operational coverage is focused on the company website and front line customer service processes, with governance emphasizing agent handling of incoming conversations and transcript retention for case follow up.
George Pragnell Collaboration
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Previous System
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Category
Market
VAR/SI
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Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2022 2022
In 2022, George Pragnell implemented Microsoft 365 as its primary Collaboration platform. The deployment is company-wide for approximately 89 employees and is surfaced on the public website, indicating both internal collaboration use and web-facing integration of Microsoft 365 services. The Microsoft 365 implementation emphasizes core Collaboration capabilities, including cloud email and calendaring, real-time chat and meetings, document libraries and intranet content, and desktop productivity applications. Tenant configuration work focused on user provisioning, mailbox and file storage allocation, and standardized collaboration site templates to support retail operations and store-level team coordination. Operational coverage spans customer service, merchandising, store operations and corporate functions, with Microsoft 365 used to manage content, communications and team workflows and with components exposed on the company website. Governance activity centers on access controls, document retention and collaboration policies to standardize workflows and secure corporate communications under the Collaboration deployment.
George Pragnell eCommerce
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
eCommerce eCommerce 2020 2020
George Pragnell CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Customer Support CRM 2020 2020
Digital Advertising Platform CRM 2020 2020
Marketing Analytics CRM 2021 2021
Marketing Automation CRM 2020 2020
George Pragnell PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Transactional Email PaaS 2017 2017
Transactional Email PaaS 2019 2019
Transactional Email PaaS 2020 2020
George Pragnell IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2022 2022
Content Delivery Network IaaS 2021 2021

IT Decision Makers and Key Stakeholders at George Pragnell

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by George Pragnell Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from George Pragnell IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the George Pragnell digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD George Pragnell Technographics
George Pragnell is a Retail organization based in United Kingdom, with around 89 employees and annual revenues of $67.9 million.
George Pragnell operates a diverse technology stack with applications such as Google Pay, Zendesk Chat and Microsoft 365, covering areas like Payment Processing, Chatbots and Conversational AI and Collaboration.
George Pragnell has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Google, Zendesk and Microsoft.
George Pragnell recently adopted applications including Microsoft 365 in 2022, Microsoft Azure Cloud Services in 2022 and Google Pay in 2021, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of George Pragnell’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates George Pragnell’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete George Pragnell technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.