Georgia Swarm
6340 Sugarloaf Parkway, Suite 140,
Duluth, 30097, GA,
United States
Duluth, 30097, GA,
United States
+1 844-4427-9276
Consumer Packaged Goods
Georgia Swarm Technographics
Georgia Swarm Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Georgia Swarm and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 50 Georgia Swarm employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Georgia Swarm has purchased the following applications: Microsoft Dynamics GP for ERP Financial in 2015, Olark Live Chat for Chatbots and Conversational AI in 2018, Microsoft 365 for Collaboration in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Georgia Swarm is running and its propensity to invest more and deepen its relationship with Microsoft , Olark , Automattic or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Georgia Swarm revenues, which have grown to $10.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Georgia Swarm intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Georgia Swarm Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | In-House Applications | Microsoft Dynamics GP | ERP Financial | ERP Financial Management | n/a | 2015 | 2015 |
In 2015, Georgia Swarm implemented Microsoft Dynamics GP, an ERP Financial application to modernize team financial management. The decision followed limits with an older, soon-to-be discontinued accounting application and a need to streamline accounts payable while adding analytics for per-player costing and revenue per game.
The Microsoft Dynamics GP deployment focused on core ERP Financial capabilities, including accounts payable automation, general ledger consolidation, and financial reporting, combined with analytics workflows to support per-player cost analysis and revenue-per-game reporting. Configuration emphasized standard financial modules and reporting structures common to midmarket ERP Financial implementations, enabling structured cost allocation and game-level revenue tracking.
The solution was deployed on Microsoft Azure cloud, delivering an agile, easy-to-manage infrastructure that centralized financial data and simplified system administration. Operational coverage included finance and team operations functions responsible for accounts payable, cost allocation by player, and game-level revenue accounting.
Governance concentrated on consolidating financial processes and surfacing player- and game-level financial insights through Microsoft Dynamics GP reporting. The move to Microsoft Dynamics GP on Azure provided the stated outcome of a more manageable platform and new analytical capability for Georgia Swarm.
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Olark | Legacy | Olark Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2018 | 2018 |
In 2018, Georgia Swarm deployed Olark Live Chat on its corporate website. The deployment uses Olark Live Chat as a Chatbots and Conversational AI entry point for real time customer engagement and website visitor interaction, providing a lightweight conversational layer for consumer inquiries and order support.
The implementation centers on the Olark Live Chat widget embedded in the site front end, configured with an agent console for live messaging, canned responses to streamline repetitive answers, and chat transcript capture for asynchronous follow up. Configuration work emphasized session routing and visitor monitoring to prioritize incoming chats and hand off conversations among a small customer service team consistent with the company size.
Operationally the rollout focused on customer service and e commerce support workflows, with agents accessing the Olark interface to manage conversations and preserve transcripts for case handling. Governance included establishing shift coverage, response procedures, and transcript retention practices to align conversational handling with existing service processes.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2021 | 2021 |
In 2021 Georgia Swarm implemented Microsoft 365 as its primary Collaboration platform. The cloud-first Microsoft 365 tenant was provisioned to support core Collaboration functions across its 50 employees in the United States, providing centralized email, calendaring, real-time messaging, and meeting capabilities alongside document co-authoring and file synchronization. Microsoft 365 is surfaced in the company’s public web presence, indicating organization-wide adoption rather than an isolated pilot.
Configuration focused on Microsoft Teams, Exchange Online, SharePoint Online, and OneDrive for Business to enable persistent chat and channels, centralized document libraries with co-authoring, and personal file sync across departments such as marketing, operations, and sales. Operational governance used Azure Active Directory identity and role-based administration with policies for external sharing and content access to align Collaboration usage with corporate controls, and administrative configuration emphasized cloud-native management through the Microsoft 365 admin experience.
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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eCommerce | eCommerce |
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2021 | 2021 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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CRM | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Georgia Swarm
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Georgia Swarm Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Georgia Swarm Technographics
Georgia Swarm is a Consumer Packaged Goods organization based in United States,
with around 50 employees and annual revenues of $10.0 million.
Georgia Swarm operates a diverse technology stack with applications such as
Microsoft Dynamics GP, Olark Live Chat and Microsoft 365,
covering areas like ERP Financial, Chatbots and Conversational AI and Collaboration.
Georgia Swarm has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Microsoft and Olark.
Georgia Swarm recently adopted applications including
Microsoft 365 in 2021, WooCommerce in 2021 and Crazy Egg in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Georgia Swarm’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Georgia Swarm’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Georgia Swarm technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.