London, WC1X 0BJ,
United Kingdom
Gett Technographics
Gett Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Gett and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1035 Gett employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Gett has purchased the following applications: SAP Business One for ERP Financial in 2022, LivePerson Conversational Cloud for Chatbots and Conversational AI in 2019, Google Workspace (Formerly Google G-Suite) for Collaboration in 2013 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Gett is running and its propensity to invest more and deepen its relationship with SAP , LivePerson , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Gett revenues, which have grown to $388.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Gett intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Gett Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP Business One | ERP Financial | ERP Financial Management | n/a | 2022 | 2022 |
In 2022 Gett configured SAP Business One as an ERP Financial application to govern accounts payable operations for Gett Taxi UK in London. The SAP Business One environment included Idocs PO messaging that was maintained by the local team with assistance from the Global Group in Israel, providing the core transactional architecture for purchase order to invoice flows.
Configuration work emphasized Accounts Payable capabilities in SAP Business One including PO Idoc handling, invoice posting, payment cycle orchestration, and procedural controls. Teams were tasked with maintaining streamlined Accounts Payable Procedures within daily operations, updating those procedures for compliance, and developing monthly and quarterly KPIs and reporting to surface process exceptions and aging items.
Operational scope focused on the finance and accounts payable organization in the UK, with an Accounts Payable Supervisor actively overseeing the environment from July 2022 to October 2022. Integrations centered on the Idocs PO messaging within the SAP Business One environment to link procurement document flows with accounts payable processing, and operational responsibilities included enforcing payment cycles to prevent overdue payments.
Governance changes included formalized AP procedure updates, KPI governance routines, and team level oversight to ensure strict adherence to payment schedules. Ensuring payment cycles were strictly adhered to and that there were no overdue payments was an explicit operational objective during this period.
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LivePerson | Legacy | LivePerson Conversational Cloud | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
In 2019, Gett implemented LivePerson Conversational Cloud on its public website. The LivePerson Conversational Cloud deployment provides a cloud-hosted conversational layer aligned to the Chatbots and Conversational AI category, positioned to handle web-based customer engagement, self-service interactions, and online support workflows.
The implementation used standard Chatbots and Conversational AI functional capabilities including intent classification, scripted and dynamic conversation flows, session management, analytics and reporting, and bot-to-agent escalation to route unresolved queries to human agents. Operationally the solution is embedded in Gett’s web channel and supports customer service and operations teams, and deployment included adjustments to agent workflows and escalation procedures to accommodate automated handling and staged human handoff.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2013 | 2013 |
In 2013 Gett implemented Google Workspace (Formerly Google G-Suite) as its Collaboration platform to support corporate communications and productivity across its professional services operations. The deployment establishes a unified Collaboration environment to centralize email, document collaboration, and calendar scheduling for Gett's knowledge workers and corporate teams.
The implementation leverages core Google Workspace capabilities including Gmail for enterprise email, Google Drive and Google Docs for cloud storage and real time coauthoring, Google Calendar for scheduling, and Google Meet for video collaboration. Administrative capabilities are managed through the Google Admin console, with archive and compliance functionality available via Google Vault and endpoint management features used to enforce device and access policies.
Operational governance is implemented at the tenant level with role based administration and organizational unit segmentation to apply policies by department. User provisioning and account lifecycle workflows are executed through Google Workspace administrative tooling to standardize collaboration processes and secure access for Gett's corporate workforce.
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Collaboration | Collaboration |
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2017 | 2017 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2021 | 2021 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Engagement | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CPaaS (Communication Platform as a Service) | PaaS |
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2016 | 2016 |
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iPaaS (Integration Platform as a Service) | PaaS |
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2022 | 2022 |
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Transactional Email | PaaS |
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2015 | 2015 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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Web Application Firewalls (WAF) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Gett
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Gett Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||