Scottsdale, 85260, AZ,
United States
GHA Technology Technographics
GHA Technology Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by GHA Technology and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1600 GHA Technology employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
GHA Technology has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2017, Zendesk Chat for Chatbots and Conversational AI in 2018, Microsoft Power BI for Analytics and BI in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems GHA Technology is running and its propensity to invest more and deepen its relationship with Oracle , Zendesk , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing GHA Technology revenues, which have grown to $120.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for GHA Technology intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
GHA Technology Tech Stack and Enterprise Applications
GHA Technology ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2017 | 2017 |
In 2017, GHA Technology implemented Oracle NetSuite ERP to establish a unified ERP Financial platform for its U.S. professional services operations. The deployment targeted corporate finance, accounting, order-to-cash and project accounting workflows for a firm with approximately 1600 employees and $120,000,000 in revenue, positioning Oracle NetSuite ERP as the core financial system for revenue and billing operations.
Oracle NetSuite ERP was configured to support general ledger, accounts payable, accounts receivable, revenue recognition, project accounting, billing and order management. Configuration work emphasized chart of accounts standardization, automated invoice generation and revenue scheduling, project cost capture to align service delivery with financial reporting, and support for quote to order and price quoting workflows referenced by internal sales and account management roles.
The rollout reinforced centralized finance process controls, role based access and standardized month end close procedures across finance, sales order processing and project delivery teams. Governance focused on approval workflows and system driven audit trails to improve transactional visibility and control, while operational ownership rested with finance and project accounting functions within the United States.
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GHA Technology AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2018 | 2018 |
In 2018 GHA Technology implemented Zendesk Chat on its public website to add real-time messaging capabilities in the Chatbots and Conversational AI category. The deployment embeds the Zendesk Chat web widget into the site front end to capture visitor conversations and route sessions to internal agents, with Zendesk Chat configured for proactive messaging, agent routing, canned responses, and transcript capture. The configuration focuses on live chat workflows and session logging as core application functionality rather than backend system changes.
Operational ownership resides with customer service and digital engagement teams, where Zendesk Chat is used for inbound support inquiries and basic lead capture via the company website. Governance covers chat workflow configuration, response template management, and escalation rules to align agent handling with established service processes, enabling consistent conversational handling and review of chat transcripts.
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GHA Technology Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Power BI | Analytics and BI | Analytics and BI | n/a | 2021 | 2021 |
In 2021, GHA Technology implemented Microsoft Power BI to deliver embedded analytics on its public website and to centralize reporting for professional services operations. The Microsoft Power BI deployment serves as the firms Analytics and BI platform for interactive dashboards, published reports, and client facing visualizations.
Report development is handled with Power BI Desktop while the Microsoft Power BI service is used for publishing, dataset management, scheduled refresh, and web embedding, enabling public facing dashboards alongside internal operational reports. Functional capabilities implemented include data modeling, interactive visualization, scheduled data refresh, role based access controls, and embeddable dashboards to support client engagement and service delivery. Governance established separate publishing workflows and access tiers to isolate externally embedded content from internal reports, and the implementation covers operational use by service delivery and client engagement teams across the United States.
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GHA Technology Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2015 | 2015 |
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GHA Technology CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Support | CRM |
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2018 | 2018 |
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Customer Support | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2020 | 2020 |
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GHA Technology IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at GHA Technology
Apps Being Evaluated by GHA Technology Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||