Köln, 51063,
Germany
GlasfaserPlus Technographics
GlasfaserPlus Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by GlasfaserPlus and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 100 GlasfaserPlus employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that GlasfaserPlus has purchased the following applications: Personio ATS for Applicant Tracking System in 2022, Microsoft 365 for Collaboration in 2021, Atlassian Jira Service Desk for IT Service Management in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems GlasfaserPlus is running and its propensity to invest more and deepen its relationship with Personio , Microsoft , Atlassian or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing GlasfaserPlus revenues, which have grown to $10.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for GlasfaserPlus intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
GlasfaserPlus Tech Stack and Enterprise Applications
GlasfaserPlus HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Personio | Legacy | Personio ATS | Applicant Tracking System | HCM | n/a | 2022 | 2022 |
In 2022, GlasfaserPlus implemented Personio ATS. The Applicant Tracking System is deployed on their website to publish vacancies and capture external applications directly into the recruitment workflow.
Personio ATS was configured to manage core recruitment capabilities typical of an Applicant Tracking System, including job requisition publishing, candidate application forms, candidate pipeline stages, interview scheduling, and offer tracking. The configuration emphasizes streamlined recruiter and hiring manager workflows with automated status transitions and candidate notifications appropriate for a 100 employee communications firm.
Operational coverage centers on HR and hiring teams, with applicants routed from the public careers pages into Personio ATS as the single source of candidate records. Governance was implemented through role based access controls and defined requisition and candidate status workflows, making the Personio ATS integration with GlasfaserPlus website the primary public facing component of their recruitment architecture.
|
GlasfaserPlus Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2021 | 2021 |
In 2021 GlasfaserPlus implemented Microsoft 365 as its primary Collaboration platform. The deployment established a centralized Microsoft 365 tenant to deliver core collaboration services across the German communications provider, supporting business functions including sales, marketing, customer service, and network operations for an organization of approximately 100 employees.
Microsoft 365 configuration centers on standard Collaboration modules, including Exchange Online for corporate email, Microsoft Teams for real time chat and meetings, and SharePoint and OneDrive for document management and intranet content. The Microsoft 365 environment is configured for tenant level user provisioning, role based access control, and document collaboration workflows consistent with enterprise Collaboration practices.
The implementation explicitly surfaces Microsoft 365 on the public website, indicating direct use of Microsoft 365 services in outward facing communications and content delivery from the site. Operational governance is handled at the tenant level, with centralized administration of accounts and collaboration policies to align access and content management across departments.
|
GlasfaserPlus ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Atlassian | Legacy | Atlassian Jira Service Desk | IT Service Management | ITSM | n/a | 2022 | 2022 |
In 2022, GlasfaserPlus implemented Atlassian Jira Service Desk on their website to centralize customer support intake and manage service requests. The deployment uses Atlassian Jira Service Desk as an IT Service Management platform and serves as the primary public-facing support channel on glasfaserplus.de.
The implementation configures standard IT Service Management capabilities including request and incident ticketing, SLA automation, a self-service portal and knowledge base, and workflow automation for ticket routing and escalation. Operational coverage focuses on customer support and field operations within Germany, with role based access and ticket lifecycle governance to standardize response and resolution processes across teams.
|
GlasfaserPlus IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2021 | 2021 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2022 | 2022 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2021 | 2021 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2021 | 2021 |
|
IT Decision Makers and Key Stakeholders at GlasfaserPlus
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by GlasfaserPlus Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||