Glitter Sweden
Peter Myndes Backe 12,
Stockholm, 118 46,
Sweden
Stockholm, 118 46,
Sweden
46-851802000
Professional Services
Glitter Sweden Technographics
Glitter Sweden Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Glitter Sweden and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 50 Glitter Sweden employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Glitter Sweden has purchased the following applications: Teamtailor ATS for Recruiting, Applicant Tracking System in 2020, ImBox Case Management for Case Management in 2022, ImBox Chat for Chatbots and Conversational AI in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Glitter Sweden is running and its propensity to invest more and deepen its relationship with Teamtailor , ImBox Sweden , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Glitter Sweden revenues, which have grown to $21.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Glitter Sweden intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Glitter Sweden Tech Stack and Enterprise Applications
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Teamtailor | Legacy | Teamtailor ATS | Recruiting, Applicant Tracking System | HCM | n/a | 2020 | 2020 |
In 2020, Glitter Sweden implemented Teamtailor ATS, integrating the solution directly into its public career site to manage hiring. Teamtailor ATS serves as Glitter Sweden's Recruiting,Applicant Tracking System and centralizes job publishing and candidate application flows on https://jobs.glitter.se/. The deployment supports the company's HR and recruiting function for a 50 employee professional services firm.
Configured capabilities emphasize job posting and career site integration, candidate pipeline and interview workflow management, and offer orchestration consistent with Recruiting,Applicant Tracking System functionality. Operational scope covers HR users and hiring managers, with role based access controls, standardized pipelines and candidate data handling to streamline recruitment operations. Integrations are focused on embedding Teamtailor ATS into the company's website for outward facing career pages and applicant capture, with governance centered on centralized hiring workflows and candidate record management.
|
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ImBox Sweden | Legacy | ImBox Case Management | Case Management | ERP Services and Operations | n/a | 2022 | 2022 |
In 2022 Glitter Sweden implemented ImBox Case Management, deploying the Case Management application to centralize CRM and customer service across four Nordic markets. The deployment targeted customer service channels including email, chat, telephony and social to consolidate inbound inquiry handling and standardize response workflows.
Configuration emphasized channel modules and knowledge tooling, specifically chat, FAQ, telephony and forms which are listed on the vendor case page, and the full ImBox Case Management application served as the operational platform. Standard Case Management capabilities such as a unified inbox, case routing, SLA tracking and prioritization for one-touch resolution were configured to support frontline agents and reduce handoffs.
Operational scope covered Glitter Sweden's CRM and customer service teams across the four Nordics markets, centralizing channel handling into a single application and aligning case assignment and escalation paths. Integrations focused on consolidating customer-facing channels rather than back office systems, with channel-level routing implemented for email, chat, telephony and social.
Governance changes included formalizing SLA monitoring and ownership workflows to enforce first-response and one-touch handling, reflected in the implementation and rollout across the Nordic service organization. According to the vendor case, ImBox Case Management delivered measurable improvements in SLA adherence and first-response one-touch performance, and module usage for chat, FAQ, telephony and forms is documented on the case page.
|
AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ImBox Sweden | Legacy | ImBox Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020, Glitter Sweden implemented ImBox Chat on its public website. The deployment uses ImBox Chat, a Chatbots and Conversational AI solution, embedded as a web chat widget to manage client inquiries and capture inbound leads for the professional services firm.
The implementation emphasized conversational FAQ automation and live agent handoff capabilities, with configuration tailored to typical professional services workflows such as appointment requests and initial scoping conversations. The solution was provisioned as a cloud hosted SaaS chat widget and integrated into the website front end, with no specific backend system integrations disclosed. Operational ownership centers on customer facing channels and routes interactions to sales and client services teams, supported by governance over conversational scripts and escalation workflows to maintain consistent messaging.
|
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Collaboration | Collaboration |
|
2022 | 2022 |
|
|
|
|
|
Survey and Questionnaire | Collaboration |
|
2019 | 2019 |
|
eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
eCommerce | eCommerce |
|
2021 | 2021 |
|
|
|
|
|
Personalization and Product Recommendations | eCommerce |
|
2016 | 2016 |
|
|
|
|
|
Personalization and Product Recommendations | eCommerce |
|
2017 | 2017 |
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Customer Experience | CRM |
|
2016 | 2016 |
|
|
|
|
|
Customer Loyalty | CRM |
|
2022 | 2022 |
|
|
|
|
|
Marketing Automation | CRM |
|
2012 | 2012 |
|
PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Transactional Email | PaaS |
|
2013 | 2013 |
|
|
|
|
|
Transactional Email | PaaS |
|
2012 | 2012 |
|
IT Decision Makers and Key Stakeholders at Glitter Sweden
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Glitter Sweden Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Glitter Sweden IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Glitter Sweden digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Glitter Sweden Technographics
Glitter Sweden is a Professional Services organization based in Sweden,
with around 50 employees and annual revenues of $21.0 million.
Glitter Sweden operates a diverse technology stack with applications such as
Teamtailor ATS, ImBox Case Management and ImBox Chat,
covering areas like Recruiting, Applicant Tracking System, Case Management and Chatbots and Conversational AI.
Glitter Sweden has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Teamtailor and ImBox Sweden.
Glitter Sweden recently adopted applications including
ImBox Case Management in 2022, Microsoft 365 in 2022 and Voyado in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Glitter Sweden’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Glitter Sweden’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Glitter Sweden technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.