Lewisville, 75056, TX,
United States
Global Medical Response, Inc. Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Global Medical Response, Inc. and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 38000 Global Medical Response, Inc. employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Global Medical Response, Inc. has purchased the following applications: Oracle E-Business Suite for ERP Financial in 2013, UKG Pro Workforce Management (Ex UKG Dimensions) for Workforce Management in 2021, RapidSOS UNITE for Emergency Management in 2025 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Global Medical Response, Inc. is running and its propensity to invest more and deepen its relationship with Oracle , UKG , RapidSOS or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Global Medical Response, Inc. revenues, which have grown to $4.00 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Global Medical Response, Inc. intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle E-Business Suite | ERP Financial | ERP Financial Management | n/a | 2013 | 2013 |
In 2013 Global Medical Response, Inc. implemented Oracle E-Business Suite as its ERP Financial platform for corporate accounting and finance. The deployment targeted enterprise accounting processes supporting a 38,000 person organization, with emphasis on centralized financial reporting and accounts payable controls.
The implementation focused on Oracle E-Business Suite Accounts Payable and financial reporting capabilities, with configuration of invoice lifecycle management, payment processing, supplier master data, and general ledger integration. Workstreams included design and publication of operational and statutory reports using advanced Accounts Payable ERP knowledge, informed by Oracle practices and by experience with AP systems such as Basware.
Operational coverage centered on finance and accounting functions, including accounts payable teams, treasury touchpoints, and month end close flows, aligning Oracle E-Business Suite data models with procurement and bank interfaces. Integrations were organized around ERP transactional endpoints and standard financial interfaces, supporting harmonized ledgers and reconciliations for centralized reporting.
Governance changes emphasized standardized AP approval workflows, supplier data governance, and a scheduled reporting cadence to improve auditability and control, with change management concentrated in finance operations and accounting policy alignment. Oracle E-Business Suite remains the primary ERP Financial application for accounts payable reporting and financial controls at Global Medical Response, Inc.
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| UKG | Legacy | UKG Pro Workforce Management (Ex UKG Dimensions) | Workforce Management | HCM | n/a | 2021 | 2021 |
In 2021, Global Medical Response, Inc. implemented UKG Pro Workforce Management (Ex UKG Dimensions) to centralize workforce scheduling and timekeeping across its operations. The deployment supports an enterprise workforce footprint of approximately 38,000 employees and is positioned as the company system for Workforce Management functions.
UKG Pro Workforce Management was configured to deliver core Workforce Management capabilities, including shift scheduling, time and attendance capture, labor rules and compliance configuration, and workforce analytics and reporting. Configuration emphasized role based scheduling and automated rules enforcement consistent with workforce management best practices, with the full application name UKG Pro Workforce Management (Ex UKG Dimensions) used as the authoritative scheduling and payroll input source.
The implementation is surfaced via the company web identity portal, using an Okta SSO SAML integration as evidenced by the company Okta application link, which provides centralized authentication for field staff and scheduling teams. Operational coverage spans HR, workforce operations, and site scheduling teams, with governance centered on centralized schedule authoring, time capture validation workflows, and compliance rule administration.
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| RapidSOS | Legacy | RapidSOS UNITE | Emergency Management | ERP Services and Operations | n/a | 2025 | 2025 |
In 2025 Global Medical Response, Inc. implemented RapidSOS UNITE in Emergency Management to integrate one-click air ambulance requests and real-time aircraft tracking into emergency dispatch workflows. RapidSOS announced the integration on May 15, 2025 and the capability will launch initially in markets served by Global Medical Response.
The RapidSOS UNITE deployment embeds a one-click air medical transport request capability alongside aircraft telemetry and tracking displays for Emergency Communication Centers, targeting the EMS and medical dispatch process area. Implemented functional modules include the request initiation interface, aircraft position and status visualization, and secure sharing of incident and patient data to air medical teams, centralizing situational awareness and request orchestration within RapidSOS UNITE.
Operational coverage is focused on Emergency Communication Centers in markets served by GMR, with primary business functions impacted being EMS and medical dispatch and downstream air ambulance operations. Governance and workflow changes emphasize standardized digital request workflows and data handoff between dispatchers and air medical providers to accelerate mobilization. The stated outcome of the integration is a significant reduction in time to request and mobilize air ambulances.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2022 | 2022 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Contract Lifecycle Management | Content Management |
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2019 | 2019 |
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Web Content Management | Content Management |
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2021 | 2021 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Call Center | CRM |
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2022 | 2022 |
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Marketing Automation | CRM |
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2020 | 2020 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Critical Event Management | TRM |
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2022 | 2022 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Digital Workspace | IaaS |
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2018 | 2018 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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