GoCardless
Sutton Yard, 65 Goswell Road,
London, EC1V 7EN,
United Kingdom
London, EC1V 7EN,
United Kingdom
44 20 8338-9539
Professional Services
GoCardless Technographics
GoCardless Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by GoCardless and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 650 GoCardless employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that GoCardless has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2019, Greenhouse ATS for Applicant Tracking System in 2019, Rocketlane PSA for Professional Services Automation in 2024 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems GoCardless is running and its propensity to invest more and deepen its relationship with Oracle , Expensify , GoCardless or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing GoCardless revenues, which have grown to $100.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for GoCardless intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
GoCardless Tech Stack and Enterprise Applications
GoCardless ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Xero | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2019 | 2019 |
In 2019, GoCardless implemented Oracle NetSuite ERP to replace Xero and centralize financial operations. The deployment addressed the fintech companys need to automate financial management as it expanded internationally, processing about $10 billion in transactions annually and supporting roughly 40,000 customers, and it positioned Oracle NetSuite ERP as the ERP Financial platform for recurring revenue management and consolidated reporting.
The implementation focused on core financial management capabilities, including general ledger, accounts receivable, automated financial close workflows, centralized financial reporting and revenue recognition for subscription and instalment models. Configuration work emphasized multi-currency accounting and tax handling to reduce the complexities of operating across multiple markets and tax regimes, along with workflow automation to streamline invoice to cash processes and recurring billing reconciliation.
Operational coverage extended across GoCardless corporate finance and accounting teams supporting its international operations, with NetSuite used to unify multi-entity books and provide a single source of truth for financial visibility and control. The project replaced Xero as the primary accounting system and standardized chart of accounts and reporting templates to support consistent financial consolidation and statutory reporting across jurisdictions.
Governance changes included instituting centralized finance controls, standardized reporting governance and automated close checkpoints to improve compliance with varied tax laws and cross-border accounting requirements. The company reported reduced complexity in operating across markets and improved visibility and control for financial reporting as explicit outcomes of the Oracle NetSuite ERP ERP Financial implementation.
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Expense Management | ERP |
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2022 | 2022 |
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Subscription and Recurring Billing | ERP |
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2020 | 2020 |
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GoCardless HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Greenhouse | Legacy | Greenhouse ATS | Applicant Tracking System | HCM | n/a | 2019 | 2019 |
In 2019, GoCardless implemented Greenhouse ATS. The Greenhouse ATS Applicant Tracking System is embedded on their website to publish vacancies and capture candidate applications, routing submissions into structured recruiting workflows for the People and Talent Acquisition teams in the United Kingdom.
Deployment leveraged core Applicant Tracking System capabilities including job posting management, candidate profile ingestion and resume parsing, interview scheduling, stage-based pipeline management, and offer tracking, configured to mirror GoCardless hiring stages. The implementation centralized requisition approvals and standardized interview kits, with governance changes that formalized hiring stages and recruiter access controls. Integrations referenced in the provided context are limited to the website application flow that feeds candidate records into Greenhouse ATS.
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Core HR | HCM |
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2022 | 2022 |
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Employee Engagement | HCM |
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2019 | 2019 |
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Employee Recognition and Rewards Management | HCM |
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2024 | 2024 |
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Interview Scheduling | HCM |
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2021 | 2021 |
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Onboarding | HCM |
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2021 | 2021 |
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Payroll | HCM |
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2022 | 2022 |
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GoCardless ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Rocketlane | Legacy | Rocketlane PSA | Professional Services Automation | ERP Services and Operations | n/a | 2024 | 2024 |
In 2024 GoCardless deployed Rocketlane PSA across its EMEA professional services organization, implementing Rocketlane PSA as its Professional Services Automation platform to standardize onboarding and project delivery. The rollout focused on delivering tailored onboarding templates and a dedicated customer portal to accelerate customer time to value, achieving a 59 percent faster time to value while maintaining high CSAT as reported in the vendor case study.
Rocketlane PSA was configured to centralize onboarding workflows, capture billable time through flexible time tracking, and surface project health via built in reporting. Functional modules implemented include onboarding template libraries, a client facing customer portal, time tracking, and integrated reporting, aligned with typical Professional Services Automation workflows for project setup, delivery tracking, and billing readiness.
Operational coverage centered on GoCardless professional services teams across EMEA, supporting customer onboarding and ongoing delivery activities. The deployment emphasized real time project insights and improved resource utilization through Rocketlane PSA reporting and time capture, enabling services managers to monitor project progress and team allocation more consistently.
Governance changes focused on standardizing onboarding playbooks and centralizing reporting to ensure consistent delivery and client communication. The vendor case study documents the stated outcomes, including the 59 percent acceleration in time to value and maintained CSAT, and highlights improved real time visibility into projects and resource utilization driven by Rocketlane PSA.
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GoCardless AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Chatbots and Conversational AI | AI-Powered Application |
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2018 | 2018 |
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Chatbots and Conversational AI | AI-Powered Application |
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2018 | 2018 |
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Chatbots and Conversational AI | AI-Powered Application |
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2020 | 2020 |
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Chatbots and Conversational AI | AI-Powered Application |
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2021 | 2021 |
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Natural Language Processing | AI-Powered Application |
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2022 | 2022 |
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GoCardless Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2012 | 2012 |
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GoCardless Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application, Web and Enterprise Search | Content Management |
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2021 | 2021 |
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Content Management | Content Management |
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2020 | 2020 |
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Digital Signing | Content Management |
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2022 | 2022 |
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Web Content Management | Content Management |
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2018 | 2018 |
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Web Content Management | Content Management |
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2020 | 2020 |
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GoCardless CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Account Based Marketing | CRM |
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2021 | 2021 |
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Account Based Marketing, Sales Engagement | CRM |
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2018 | 2018 |
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Customer Analytics | CRM |
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2020 | 2020 |
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Customer Data Platform | CRM |
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2018 | 2018 |
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Customer Engagement, Customer Loyalty | CRM |
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2023 | 2023 |
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Customer Experience | CRM |
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2017 | 2017 |
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Customer Support | CRM |
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2014 | 2014 |
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Customer Support | CRM |
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2020 | 2020 |
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Customer Support | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2015 | 2015 |
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Marketing Analytics | CRM |
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2011 | 2011 |
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Marketing Analytics | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Sales Engagement | CRM |
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2022 | 2022 |
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GoCardless EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Financial Consolidation and Close | EPM |
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2022 | 2022 |
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GoCardless Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Procure to Pay | Procurement |
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2023 | 2023 |
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GoCardless TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2024 | 2024 |
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GoCardless PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2012 | 2012 |
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Transactional Email | PaaS |
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2020 | 2020 |
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GoCardless IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Cloud Storage | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2011 | 2011 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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GoCardless CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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EMM / MDM / MAM | CyberSecurity |
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2023 | 2023 |
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Endpoint Detection and Response (EDR) | CyberSecurity |
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2024 | 2024 |
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Identity and Access Management (IAM) | CyberSecurity |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at GoCardless
| First Name | Last Name | Title | Function | Department | Phone | |
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Head of Credit Risk and Fraud | Director | Risk | |
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Commercial Finance Director: Global GTM & Marketing | Director | Finance | |
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VP People Operations & Total Rewards | VP | HR | |
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People Operations Partner | Manager | HR | |
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Director of Customer Support | Director | Customer Service | |
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Managing Director, UK&I and CCO | Director | Finance | |
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Customer Support Manager | Manager | Customer Service | |
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Chief People Officer | CXO | HR | |
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VP, Head of Corporate Development | VP | Operations | |
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President | CXO | Operations | |
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Chief Operating Officer | CXO | Operations | |
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CEO | CXO | Operations | |
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VP of Sales and General Manager | VP | Sales | |
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VP, Corporate Communications | VP | Marketing | |
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VP Risk Management | VP | Risk | |
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VP Financial Control and Reporting | VP | Finance | |
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CTO | CXO | Operations | |
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Apps Being Evaluated by GoCardless Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from GoCardless IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the GoCardless digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD GoCardless Technographics
GoCardless is a Professional Services organization based in United Kingdom,
with around 650 employees and annual revenues of $100.0 million.
GoCardless operates a diverse technology stack with applications such as
Oracle NetSuite ERP, Greenhouse ATS and Rocketlane PSA,
covering areas like ERP Financial, Applicant Tracking System and Professional Services Automation.
GoCardless has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, Greenhouse and Rocketlane.
GoCardless recently adopted applications including
Huggg Platform in 2024, Rocketlane PSA in 2024 and Transcend Consent Management in 2024,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of GoCardless’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates GoCardless’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete GoCardless technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.