Phoenix, 85021, AZ,
United States
Goodwill of Central and Northern Arizona Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Goodwill of Central and Northern Arizona and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 4000 Goodwill of Central and Northern Arizona employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Goodwill of Central and Northern Arizona has purchased the following applications: Stripe Payments for Payment Processing in 2021, UKG Workforce Central (ex Kronos Workforce Central) for Workforce Management in 2016, Cisco Webex Meetings for Audio Video and Web Conferencing in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Goodwill of Central and Northern Arizona is running and its propensity to invest more and deepen its relationship with Stripe , UKG , Cisco Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Goodwill of Central and Northern Arizona revenues, which have grown to $100.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Goodwill of Central and Northern Arizona intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Stripe | Legacy | Stripe Payments | Payment Processing | ERP Financial Management | n/a | 2021 | 2021 |
In 2021, Goodwill of Central and Northern Arizona deployed Stripe Payments for Payment Processing on its public website. The deployment provisioned Stripe Payments to accept card and digital wallet transactions directly from web checkout and donation-facing forms, centralizing online payment acceptance for the organization. The implementation scope focused on the customer-facing web layer, embedding payment collection to capture payment methods and initiate server-side authorization flows.
Configuration emphasized Payment Processing controls common to web payments, including tokenization of card data at capture, secure transmission to Stripe for authorization, and use of hosted or embedded checkout components to reduce PCI surface. Functional capabilities implemented include one-time payment capture, saved payment method token management for repeat transactions, and transaction-level metadata to support reconciliation and reporting in finance systems. The Stripe Payments configuration also aligned with category-level controls for fraud screening integration points and settlement reporting.
Operational coverage spans online commerce, fundraising intake, and finance teams for settlement, receipts, and chargeback handling, with development and web operations owning the integration and client-side payment collection. Governance included role-based access to transaction reporting on Stripe Payments, configuration of settlement accounts, and monitoring of authorization performance and reconciliation processes. This deployment positions Stripe Payments as the centralized Payment Processing engine for the Goodwill of Central and Northern Arizona website.
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| UKG | Legacy | UKG Workforce Central (ex Kronos Workforce Central) | Workforce Management | HCM | n/a | 2016 | 2016 |
In 2016, Goodwill of Central and Northern Arizona deployed UKG Workforce Central (ex Kronos Workforce Central) as a cloud-based Workforce Management solution to support a workforce of approximately 4,000 employees. The deployment emphasized cloud-hosted time and attendance, employee data consolidation, and mobile access to support front-line staff and managers across HR and payroll functions.
The implementation configured core modules including Workforce HR, Workforce Timekeeper, and Workforce Accruals to centralize human capital processes. Workforce HR was used to enter employee data in a single, integrated system to reduce duplicate entry and enforce consistent personnel rules. Workforce Timekeeper tracked time and attendance to reduce payroll and leave inflation and to provide early insight into approaching overtime. Workforce Accruals applied time-off rules and maintained real-time accrual balances to prevent taking of unearned time and to report on leave liabilities.
UKG Workforce Central was provisioned to support mobile access for employees and managers to review timecards, pay information, schedules, accrued time, and benefits, and to submit and approve requests. The integrated data model removed separate data entry in multiple systems, enabling a single source of truth for time, attendance, scheduling, and accrual records. Operational coverage focused on HR, payroll, and frontline management workflows rather than introducing new point solutions.
Governance and compliance controls were implemented to consistently apply rules, policies, and regulations including FLSA and FMLA, with a detailed audit trail for time and leave events. Approval workflows and manager review mechanisms were used to delegate routine transaction processing and to free HR staff for higher level tasks. The system emphasized enforceable policies and recorded evidence to mitigate compliance exposure.
As described, the cloud-based Kronos solution provided Goodwill of Central and Northern Arizona with real-time data visibility to increase productivity, better manage labor costs, improve employee engagement, support informed decisions, and mitigate compliance issues. The combination of Workforce HR, Workforce Timekeeper, and Workforce Accruals delivered operational control over timekeeping, accrual liabilities, and attendance related payroll inflation.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020, Goodwill of Central and Northern Arizona deployed Cisco Webex Meetings as a cloud hosted conferencing platform. Cisco Webex Meetings, an Audio Video and Web Conferencing application, is embedded on the organization website to provide virtual meeting rooms for staff, volunteer coordination, training, and community outreach. The deployment leverages Webex Meetings capabilities for video and audio conferencing, screen sharing, recording, meeting scheduling, and participant management to support internal collaboration and external engagement across program teams. This positions Cisco Webex Meetings to serve organizational communication and outreach functions across the nonprofit’s operational units.
Configuration emphasized web embedded meeting access and browser based joining flows, with administrative controls for scheduling and user provisioning scaled to Goodwill of Central and Northern Arizona’s staff population of 4000 employees. Governance centers on centralized meeting administration, standardized participant permission settings, and recording controls to align meeting operations with program delivery and training workflows. The implementation relies on cloud hosted meeting orchestration and browser compatible workflows, with Cisco Webex Meetings provisioned as the primary Audio Video and Web Conferencing solution on the public site.
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Collaboration | Collaboration |
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2016 | 2016 |
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2014 | 2015 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2015 | 2015 |
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Customer Experience | CRM |
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2016 | 2016 |
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Customer Experience | CRM |
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2021 | 2021 |
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Digital Advertising Platform | CRM |
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2017 | 2017 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2016 | 2016 |
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Donor and Fundraising Management | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2018 | 2018 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2021 | 2021 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2019 | 2019 |
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Transactional Email | PaaS |
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2019 | 2019 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2022 | 2022 |
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