GoTriangle (formerly Triangle Transit)
4600 Emperor Blvd. Suite 100,
Durham, 27703, NC,
United States
Durham, 27703, NC,
United States
1 919-485-7433
Transportation
GoTriangle (formerly Triangle Transit) Technographics
GoTriangle (formerly Triangle Transit) Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by GoTriangle (formerly Triangle Transit) and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 250 GoTriangle (formerly Triangle Transit) employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that GoTriangle (formerly Triangle Transit) has purchased the following applications: Microsoft Dynamics 365 Business Central for ERP Financial in 2019, Cisco Jabber for Audio Video and Web Conferencing in 2017, Wufoo Forms for Customer Experience in 2012 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems GoTriangle (formerly Triangle Transit) is running and its propensity to invest more and deepen its relationship with Microsoft , Cisco Systems , Wufoo or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing GoTriangle (formerly Triangle Transit) revenues, which have grown to $41.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for GoTriangle (formerly Triangle Transit) intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
GoTriangle (formerly Triangle Transit) Tech Stack and Enterprise Applications
GoTriangle (formerly Triangle Transit) ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Dynamics 365 Business Central | ERP Financial | ERP | n/a | 2019 | 2019 |
In 2019 GoTriangle, formerly Triangle Transit, implemented Microsoft Dynamics 365 Business Central as its central ERP Financial application. The Manager of IT Projects led the design, procurement, implementation, and ongoing maintenance of the Microsoft Dynamics 365 Business Central environment for the organization.
Microsoft Dynamics 365 Business Central was configured to support core financial management and procurement workflow orchestration, aligning ERP Financial capabilities with accounts payable, accounts receivable, and vendor contract administration processes. The deployment architecture was integrated into a hybrid on premise and cloud identity model, using an Azure AD domain spanning W2K12 R2 and W2K16 servers and Okta to provide single sign on access to on premise and cloud systems.
Operational integrations included tying Business Central access to MS Intune and JSS for device patching and inventory, and using Identity Manager to enable self service password reset that reduced BMC Track-IT helpdesk tickets. The IT organization coordinated ERP workflows with HR onboarding and offboarding processes, managed emergency communications through EverBridge and SnapComms, and maintained corporate access control and CCTV as part of the operational scope.
Governance and rollout were executed through formal procurement instruments including RFI, RFP, RFQ, and IFB, with rewritten disaster recovery plans aligned to corporate strategic initiatives and active contract administration for consultants and vendors. The implementation narrative emphasizes system architecture, integrations across identity, endpoint management and communications, operational coverage across IT and HR, and governance practices supporting Microsoft Dynamics 365 Business Central as the ERP Financial system.
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GoTriangle (formerly Triangle Transit) Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Jabber | Audio Video and Web Conferencing | Collaboration | n/a | 2017 | 2017 |
In 2017, GoTriangle (formerly Triangle Transit) implemented Cisco Jabber as its Audio Video and Web Conferencing solution to provide unified communications across corporate infrastructure. The Cisco Jabber deployment was positioned to support real-time collaboration, voice over IP softphone functionality, presence and instant messaging, plus audio and video conferencing capabilities for desktop and mobile clients.
Configuration work included client provisioning and lifecycle management for Windows and macOS endpoints, leveraging Microsoft Intune for OS patching and distribution and JSS for macOS inventory and endpoint security. Core functional capabilities of Cisco Jabber were configured to align with standard unified communications workflows, including client authentication, call control, and conferencing orchestration across internal networks.
The implementation was integrated with GoTriangle's identity and access environment, using Azure Active Directory for domain authentication and Okta to provide Single Sign-On access to on-premise and cloud applications. Network provisioning and Wi-Fi access were coordinated with Cisco Meraki access point deployments, and identity processes such as self-service password reset and HR onboarding and offboarding were tied to the Jabber user lifecycle and enterprise identity controls.
Delivery and governance were managed by the IT Projects manager who led design, procurement, implementation and ongoing maintenance, using formal procurement processes including RFI and RFP to secure solutions. Operational governance tied Jabber administration into broader IT controls, including company-wide cyber-security awareness training, emergency alert systems management, and access control procedures to ensure consistent user provisioning and support workflows.
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Collaboration | Collaboration |
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2022 | 2022 |
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GoTriangle (formerly Triangle Transit) CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Wufoo | Legacy | Wufoo Forms | Customer Experience | CRM | n/a | 2012 | 2012 |
In 2012, GoTriangle implemented Wufoo Forms as a Customer Experience application on its public website. Wufoo Forms is used to collect rider feedback, contact requests, event registrations, and other web-based submissions, positioning the application within GoTriangle Customer Experience workflows for front-line public interactions.
The deployment uses web-embedded Wufoo Forms hosted by the vendor, leveraging form templates, field validation, conditional logic, and file upload capabilities common to form platforms. Administrators manage form configuration through the Wufoo admin interface and configure notification rules to route submissions to internal teams, maintaining centralized form templates and consistent data capture across web pages.
Operationally, Wufoo Forms supports customer service and communications functions, supplying structured intake for service inquiries, public feedback, and outreach registration. Governance focuses on centralized template control, role-based access to form administration, and standardized submission handling to ensure that web-originated customer data feeds internal workflows for response and follow up.
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Customer Support | CRM |
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2021 | 2021 |
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Customer Support | CRM |
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2021 | 2021 |
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GoTriangle (formerly Triangle Transit) ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2017 | 2017 |
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GoTriangle (formerly Triangle Transit) IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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GoTriangle (formerly Triangle Transit) CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2016 | 2016 |
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IT Decision Makers and Key Stakeholders at GoTriangle (formerly Triangle Transit)
| First Name | Last Name | Title | Function | Department | Phone | |
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Chief Financial Officer | CXO | Finance | |
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Accounting Manager | Manager | Finance | |
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President & Chief Executive Officer | CXO | Finance | |
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Information Services and Customer Experience Manager | Manager | Customer Service | |
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Customer Service Representative | Manager | Customer Service | |
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IT Manager | Manager | IT | |
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Customer Information Associate | Manager | Customer Service | |
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Public Engagement Manager | Manager | Finance | |
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Apps Being Evaluated by GoTriangle (formerly Triangle Transit) Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from GoTriangle (formerly Triangle Transit) IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the GoTriangle (formerly Triangle Transit) digital transformation priorities and AI adoption trends.
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FAQ - APPS RUN THE WORLD GoTriangle (formerly Triangle Transit) Technographics
GoTriangle (formerly Triangle Transit) is a Transportation organization based in United States,
with around 250 employees and annual revenues of $41.0 million.
GoTriangle (formerly Triangle Transit) operates a diverse technology stack with applications such as
Microsoft Dynamics 365 Business Central, Cisco Jabber and Wufoo Forms,
covering areas like ERP Financial, Audio Video and Web Conferencing and Customer Experience.
GoTriangle (formerly Triangle Transit) has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Microsoft, Cisco Systems and Wufoo.
GoTriangle (formerly Triangle Transit) recently adopted applications including
Microsoft 365 in 2022, Zendesk Service in 2021 and Zendesk Support Ticketing System in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of GoTriangle (formerly Triangle Transit)’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates GoTriangle (formerly Triangle Transit)’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete GoTriangle (formerly Triangle Transit) technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.