Canada Revenue Agency
Canada Revenue Agency Technographics
Canada Revenue Agency Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Canada Revenue Agency and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1000 Canada Revenue Agency employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Canada Revenue Agency has purchased the following applications: SAP S/4 HANA for ERP Financial in 2022, Ceridian Dayforce HCM for Core HR in 2025, IBM Maximo for Enterprise Asset Management in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Canada Revenue Agency is running and its propensity to invest more and deepen its relationship with SAP , Dayforce , The Mcquaig Institute or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Canada Revenue Agency revenues, which have grown to $250.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Canada Revenue Agency intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Canada Revenue Agency Tech Stack and Enterprise Applications
Canada Revenue Agency ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP S/4 HANA | ERP Financial | ERP | n/a | 2022 | 2021 |
In 2022 the Government of Canada implemented SAP S/4 HANA as an ERP Financial solution to consolidate finance and materiel management functions. The deployment was scoped to deliver a centralized finance and materiel management solution for the Government of Canada entity supporting approximately 1,000 employees, with configuration focused on standardized financial controls and materiel lifecycle processes.
SAP S/4 HANA was configured to provide core financial management capabilities including general ledger, accounts payable, accounts receivable, asset accounting, and financial close orchestration, together with materiel management capabilities such as inventory valuation, material master consolidation, procurement and inventory transaction processing. The implementation emphasized ledger centralization on the HANA in memory platform and standard financial workflows to support auditability and consistent accounting across finance and materiel operations.
Architecturally the solution leverages SAP S/4 HANA transactional processing and a unified financial ledger to reduce data latency between finance and materiel records, with master data governance applied to material and chart of accounts domains. Specific third party integrations were not specified in source documentation, the implementation narrative centers on internal system consolidation and the ERP Financial application stack.
Governance workstreams established role based access and formalized change controls for material master, procurement to payment workflows, and period end financial processes, aligning operational ownership between finance and materiel management teams. Training and process standardization accompanied configuration to embed the SAP S/4 HANA ERP Financial solution into routine finance and materiel operations.
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Canada Revenue Agency HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Dayforce | Legacy | Ceridian Dayforce HCM | Core HR | HCM | n/a | 2025 | 2025 |
In 2025, the Government of Canada is moving forward with Ceridian Dayforce HCM for Core HR to execute an HR and pay transformation across its federal workforce. The program is in the final build and testing phase and is positioned to consolidate HR and payroll operations onto Dayforce’s single-database HCM platform across the Government of Canada.
Ceridian Dayforce HCM implementation focuses on core HR and payroll capabilities, including workforce management, payroll processing, talent and compensation management, compliance reporting, and mobile-first employee experience. The rollout will leverage Dayforce features cited in vendor communications, such as AI-powered skills-based learning, shift visibility, advanced letter and compensation management, total rewards for pay transparency, and expanded compliance updates to support public sector regulatory requirements.
The deployment emphasizes a single-platform architecture, consolidating multiple HR workflows and centralized reporting into Ceridian Dayforce HCM to reduce functional fragmentation across departments. Integration details were not disclosed, therefore the narrative centers on internal consolidation, standardized HR data models, and centralized workforce and pay processing as the operational design.
Governance and rollout planning is oriented around final build validation, testing, and phased activation across government departments, with processes updated to align payroll and HR operations on the Core HR platform. The stated objective is to drive increased efficiency and effectiveness in HR and pay administration across the Government of Canada.
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Talent Assessment | HCM |
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2023 | 2023 |
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Canada Revenue Agency ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| IBM | Legacy | IBM Maximo | Enterprise Asset Management | ERP Services and Operations | n/a | 2017 | 2017 |
In 2017 Government of Canada engaged IBM to implement IBM Maximo as an Enterprise Asset Management platform. The initial phase targeted naval asset management, with IBM Canada managing consultant leading four virtual workshops to gather high level design requirements, complete a fit gap analysis, and produce a statement of work and estimate for a Maximo implementation for the Royal Canadian Navy.
The implementation scope emphasized core Enterprise Asset Management capabilities, including asset management, supply chain alignment for spares and logistics, work planning and work execution, maintenance planning, and quality management. The engagement identified configuration and functional requirements for Maximo Scheduler and standard Maximo modules, and documented workflows and business rules consistent with an enterprise asset management architecture.
Technical and delivery workstreams produced functional and technical specifications, application configuration, report development, test scripts, training material, quick reference guides, and user acceptance testing plans. A single delivery lead coordinated these artefacts and stakeholder validation through virtual workshops, ensuring requirements traceability from the fit gap analysis into configuration and test cases.
Governance centered on workshop driven requirements capture, a formal fit gap to SOW progression, and a phased rollout plan focused on naval maintenance and operations teams. IBM Maximo was positioned to standardize asset data, work management processes, and maintenance planning across responsible departments, with implementation sequencing and documentation prepared to support subsequent configuration, testing, and user enablement.
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Canada Revenue Agency Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Audio Video and Web Conferencing | Collaboration |
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2019 | 2019 |
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Canada Revenue Agency Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Digital Asset Management | Content Management |
|
2016 | 2016 |
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Canada Revenue Agency CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Engagement | CRM |
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2023 | 2023 |
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Customer Experience | CRM |
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2019 | 2019 |
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Data Management Platform | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Canada Revenue Agency ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2020 | 2020 |
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Canada Revenue Agency PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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|
|
Apps Development | PaaS |
|
2018 | 2018 |
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Canada Revenue Agency IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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SD-WAN | IaaS |
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2016 | 2017 |
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Canada Revenue Agency CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Next Generation Firewall | CyberSecurity |
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2016 | 2017 |
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Canada Revenue Agency Professional Services
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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Professional Services | Professional Services |
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2024 | 2024 |
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IT Decision Makers and Key Stakeholders at Canada Revenue Agency
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Canada Revenue Agency Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Canada Revenue Agency IT executives and key decision makers. This section highlights Canada Revenue Agency's latest recorded technology evaluations, including Oracle Siebel for CRM on 2026-08-10, Salesforce Scheduler for Online Meeting Scheduling on 2026-06-30, and Intralink Wealth Management for Asset and Wealth Management on 2026-06-15. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Canada Revenue Agency digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2026-08-10 | Canada Revenue Agency | Evaluated | Oracle | Oracle Siebel | CRM | CRM |
| 2026-06-30 | Canada Revenue Agency | Evaluated | Salesforce | Salesforce Scheduler | Online Meeting Scheduling | Collaboration |
| 2026-06-15 | Canada Revenue Agency | Evaluated | Intralink Wealth Management | Intralink Wealth Management | Asset and Wealth Management | Investment Management |
| 2026-05-14 | Canada Revenue Agency | Evaluated |
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Core Banking | ERP Services and Operations |
| 2026-03-26 | Canada Revenue Agency | Evaluated |
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Recruiting, Applicant Tracking System | HCM |
| 2025-09-16 | Canada Revenue Agency | Evaluated |
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Payment Processing | ERP |
| 2025-07-14 | Canada Revenue Agency | Evaluated |
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Extract, Transform, and Load (ETL) | PaaS |
| 2025-06-20 | Canada Revenue Agency | Evaluated |
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Core HR | HCM |
| 2025-06-03 | Canada Revenue Agency | Evaluated |
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Core HR | HCM |
| 2025-05-27 | Canada Revenue Agency | Evaluated |
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Payroll | HCM |
FAQ - APPS RUN THE WORLD Canada Revenue Agency Technographics
Canada Revenue Agency is a Government organization based in Canada,
with around 1000 employees and annual revenues of $250.0 million.
Canada Revenue Agency operates a diverse technology stack with applications such as
SAP S/4 HANA, Ceridian Dayforce HCM and IBM Maximo,
covering areas like ERP Financial, Core HR and Enterprise Asset Management.
Canada Revenue Agency has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SAP, Dayforce and IBM.
Canada Revenue Agency recently adopted applications including
Ceridian Dayforce HCM in 2025, Kyndryl IT Modernization in 2024 and McQuaig Word Survey in 2023,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Canada Revenue Agency’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Canada Revenue Agency’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Canada Revenue Agency technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.