List of Salesforce Scheduler Customers
Salesforce
Salesforce Tower 415 Mission Street, 3rd Floor,
San Francisco, 94105, CA,
United States
San Francisco, 94105, CA,
United States
1 415-901-7000
Professional Services
83334
$41.5B
Since 2010, our global team of researchers has been studying Salesforce Scheduler customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Salesforce Scheduler for Online Meeting Scheduling from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Salesforce Scheduler for Online Meeting Scheduling include: California Department of motor vehicle, a United States based Government organisation with 8900 employees and revenues of $1.10 billion, Schneider Electric Brazil, a Brazil based Manufacturing organisation with 1800 employees and revenues of $950.0 million, New Hanover County, NC, a United States based Government organisation with 2000 employees and revenues of $210.0 million, Commonwealth Superannuation Corporation Australia, a Australia based Government organisation with 540 employees and revenues of $159.0 million and many others.
Contact us if you need a completed and verified list of companies using Salesforce Scheduler, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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California Department of motor vehicle | Government | 8900 | $1.1B | United States | Salesforce | Salesforce Scheduler | Online Meeting Scheduling | 2023 | n/a |
In 2023, the California Department of Motor Vehicles implemented Salesforce Scheduler as part of a Customer 360 and Service Cloud build. The Salesforce Scheduler implementation provides Online Meeting Scheduling to move customers from contact-center interactions into a virtual field office and to schedule phone and video appointments based on escalation rules.
The implementation configured Salesforce Scheduler appointment types, time-slot management, and booking flows within the Service Cloud console to support phone and video modalities. Salesforce Scheduler was embedded into Customer 360 identity and case workflows so scheduling is invoked directly from contact-center case escalation and virtual field office queues.
Operational coverage centers on customer service operations across California field office channels and contact center teams, enabling continuity across channels and virtual handling of escalations. The deployment impacted appointment management, case routing, and field office intake processes.
Governance changes formalized escalation-to-appointment workflows so agents route callers into scheduled virtual sessions, and scheduling rules applied role-based access and queue priorities. This public-sector service transformation reduced in-person wait time and enabled virtual continuity across channels.
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Commonwealth Superannuation Corporation Australia | Government | 540 | $159M | Australia | Salesforce | Salesforce Scheduler | Online Meeting Scheduling | 2023 | Viseo Sweden |
In 2023, Commonwealth Superannuation Corporation implemented Salesforce Scheduler as part of a broader Salesforce deployment to centralize member engagement workflows. Salesforce Scheduler, aligned to the Online Meeting Scheduling category, was deployed with Viseo Sweden to consolidate seven member portals into a single Experience Cloud member platform and to streamline case and call handling for a public-sector financial services use case in Australia.
The implementation configured Salesforce Scheduler to provide calendar-based appointment booking, time-slot management, resource booking, and automated confirmations and reminders integrated into the member-facing Experience Cloud portal. The deployment emphasized scheduling flows that connect booking context to member profiles and interaction histories, enabling structured appointment triage and advisor allocation consistent with member servicing workflows.
Integrations were focused within the Salesforce environment, linking Salesforce Scheduler and Experience Cloud booking interfaces to centralized case and call handling workflows so bookings appear alongside member service records and case notes. The scope covered member engagement and service operations, unifying omni-channel touchpoints from seven separate portals into a single platform to ensure consistent booking behavior and service routing across channels.
Governance and rollout included consolidation of portal content and standardization of appointment policies, role-based access to scheduling functions, and updated case-handling workflows to incorporate scheduled interactions. The project resulted in improved self-service access for members, operational efficiency in scheduling and case/call handling, and greater omni-channel consistency across the consolidated Experience Cloud member platform.
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New Hanover County, NC | Government | 2000 | $210M | United States | Salesforce | Salesforce Scheduler | Online Meeting Scheduling | 2021 | n/a |
In 2021, New Hanover County, NC deployed Salesforce Scheduler as part of a cloud contact solution built on Service Cloud and Experience Cloud for Online Meeting Scheduling. The county configured Scheduler to manage virtual queues and appointment workflows to control client access for Health & Human Services and other public facing programs.
Salesforce Scheduler was configured to create virtual queue management, scheduled appointments, and case-linked appointment records, and to support calendar-based booking and worker assignment workflows. The implementation embedded Salesforce Scheduler in Service Cloud case workflows and Experience Cloud portals to enable omnichannel handling across web and portal intake and to drive appointment-driven routing.
The deployment integrated Scheduler directly into case lifecycle steps to support rapid program delivery, notably Emergency Rental Assistance distribution, and the county completed the rollout in about eight weeks. Governance changes included updates to appointment handling procedures and case workflow rules to reflect scheduled events, and the implementation focused operationally on Health & Human Services sites to reduce wait times and enable omnichannel appointment handling.
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Schneider Electric Brazil | Manufacturing | 1800 | $950M | Brazil | Salesforce | Salesforce Scheduler | Online Meeting Scheduling | 2022 | n/a |
In 2022, Schneider Electric Brazil implemented Salesforce Scheduler as part of a Service Cloud case-management pilot in Brazil. The deployment embedded Salesforce Scheduler into Service Cloud case workflows to provide Online Meeting Scheduling for customer care centre agents, simplifying appointment booking and reducing double bookings. According to the vendor case study, the pilot delivered faster appointment handling and improved agent efficiency.
The implementation configured agent-facing scheduling screens and appointment booking capabilities within case-management, aligning booking slots to case lifecycles and agent workflows to avoid overlap. Operational scope was focused on the Brazil customer care centre and CRM-based service delivery, with the Scheduler used directly by agents handling customer cases. Governance followed a pilot rollout model within service operations to validate scheduling rules and agent processes before broader expansion.
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FAQ - APPS RUN THE WORLD Salesforce Scheduler Coverage
Salesforce Scheduler is a Online Meeting Scheduling solution from Salesforce.
Companies worldwide use Salesforce Scheduler, from small firms to large enterprises across 21+ industries.
Organizations such as California Department of motor vehicle, Schneider Electric Brazil, New Hanover County, NC and Commonwealth Superannuation Corporation Australia are recorded users of
Salesforce Scheduler for Online Meeting Scheduling.
Companies using Salesforce Scheduler are most concentrated in Government and Manufacturing, with adoption spanning over 21 industries.
Companies using Salesforce Scheduler are most concentrated in United States, Brazil and Australia, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Salesforce Scheduler across Americas, EMEA, and APAC.
Companies using Salesforce Scheduler range from small businesses with 0-100 employees - 0%, to mid-sized firms with 101-1,000 employees - 25%, large organizations with 1,001-10,000 employees - 75%, and global enterprises with 10,000+ employees - 0%.
Customers of Salesforce Scheduler include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified Salesforce Scheduler customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Online Meeting Scheduling.