NSW Government
NSW Government Technographics
NSW Government Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by NSW Government and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 453210 NSW Government employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that NSW Government has purchased the following applications: SAP ERP ECC 6.0 for ERP Financial in 2015, SAP SuccessFactors Employee Central for Core HR in 2017, SAP ERP ECC 6.0 - Credit Management for Credit Union Management in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems NSW Government is running and its propensity to invest more and deepen its relationship with SAP , Visa , B Online Learning or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing NSW Government revenues, which have grown to $78.91 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for NSW Government intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
NSW Government Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP ERP ECC 6.0 | ERP Financial | ERP Financial Management | n/a | 2015 | 2015 |
In 2015, NSW Government implemented SAP ERP ECC 6.0 as an ERP Financial platform to consolidate finance operations across multiple public sector entities. The deployment was executed on the SAP NetWeaver ERP platform and designed as a shared services solution supporting multiple entities within the group.
Implementation focused on finance functional modules, with explicit configuration of Accounts Receivable and Order to Cash processes. Functional components implemented included SAP PS, SD, AR, RE-FX, GL and CO-PA, together with SAP Master Data Governance MDG and SAP FSCM Credit, Collections and Disputes Management to govern master data and credit control workflows.
The delivery integrated Order to Cash flows across SD, PS and AR, and linked GL and CO-PA for consolidated financial posting and profitability analysis, all orchestrated on the SAP NetWeaver application stack. Operational coverage targeted finance and shared services teams across the grouped entities to standardize record to report and receivables operations.
Plaut IT Australia served as lead consultant on the ECC6 implementation, providing FI AR leadership from January 2014 to March 2017. Governance measures emphasized centralized master data controls via SAP Master Data Governance and standardized credit and collections processes through SAP FSCM.
|
 |
|
|
Expense Management | ERP Financial Management |
|
2016 | 2016 |
|
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP SuccessFactors Employee Central | Core HR | HCM | n/a | 2017 | 2017 |
In 2017, NSW Government established a whole of government cloud services agreement for SAP SuccessFactors Employee Central to provide Core HR functionality across state agencies. The contract term was mandatory from 27 Nov 2017 to 26 Nov 2022, it was updated on 19 Jan 2021, is managed by Digital.NSW as the contact owner and is recorded under contract number 1217.
The SuccessFactors cloud service product bundle implemented includes SAP SuccessFactors Employee Central along with performance and goals, succession and career development planning, JAM Advanced, workforce analytics, workforce planning, recruiting, onboarding, learning, and preferred success support. The contract specifies that the bundle is used for permanent employees, while contingent labour for temporary positions is to be managed under a separate Contingent Workforce Scheme. Additional SuccessFactors optional products include SAP consulting and professional services.
Deployment was structured as a vendor hosted cloud service product bundle, with initial bundle prices including both production and test instances. Pricing was fixed for the first five year term with renewals subject to annual CPI increases, and pricing was agreed on condition of an overall minimum number of users across all NSW Government users. The agreement permits overage handling and transfer of cloud subscriptions between NSW Government agencies subject to contract conditions, and detailed offshoring arrangements were agreed requiring agency review for suitability.
Governance provisions include a pre approved, pre filled SuccessFactors Customer Contract template incorporating Procure IT v.3.2 to simplify procurement, and all individual customer contracts must be co termed with the head agreement to expire concurrently. Agencies are responsible for monitoring their use of SuccessFactors and must first seek resolution of complaints or disputes at the agency level. The agreement makes SAP SuccessFactors Employee Central the Core HR human capital management platform available to NSW Government sector agencies, statutory public authorities and state owned corporations for permanent staff across participating agencies.
|
|
|
|
|
Learning and Development | HCM |
|
2017 | 2017 |
|
|
|
|
|
Learning and Development | HCM |
|
2023 | 2023 |
|
|
|
|
|
Onboarding | HCM |
|
2017 | 2017 |
|
|
|
|
|
Performance and Goal Management | HCM |
|
2017 | 2017 |
|
|
|
|
|
Recruiting, Applicant Tracking System | HCM |
|
2017 | 2017 |
|
|
|
|
|
Succession and Leadership Planning | HCM |
|
2017 | 2017 |
|
|
|
|
|
Workforce Analytics | HCM |
|
2017 | 2017 |
|
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP ERP ECC 6.0 - Credit Management | Credit Union Management | ERP Services and Operations | n/a | 2015 | 2015 |
In 2015, NSW Government implemented SAP ERP ECC 6.0 - Credit Management to address Credit Union Management requirements within a shared services delivery model. The implementation ran on the SAP NetWeaver ERP platform and was designed to support multiple entities within the NSW Government group, centralizing credit and receivables capabilities across those entities.
The deployment configured SAP ERP ECC 6.0 - Credit Management alongside core finance and Order to Cash components, with explicit configuration of SAP FSCM Credit, Collections and Disputes Management and SAP Master Data Governance. Functional coverage included Order to Cash orchestration, accounts receivable processing, credit scoring and limit controls, dispute management workflows, and master data consolidation for customer and financial master records.
Integration work tied SAP PS, SD, AR, RE-FX, GL and CO-PA into a cohesive business process flow, ensuring transactional continuity between project accounting, sales order processing, receivables, real estate accounting and profitability analysis. Operational scope emphasized finance and AR functions across multiple government entities, using the integrated module set to standardize invoicing, credit checks, collections activity and dispute resolution.
Plaut IT Australia provided lead consulting and implementation services for the ECC6 rollout, including Order to Cash leadership and module integration work across the project period noted in implementation records. Governance was implemented through SAP Master Data Governance and a shared services operating model, embedding centralized master data controls and standardized O2C procedures for group-wide operational consistency.
|
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Collaboration | Collaboration |
|
2017 | 2017 |
|
|
|
|
|
Online Meeting Scheduling | Collaboration |
|
2019 | 2019 |
|
Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Digital Signing | Content Management |
|
2023 | 2023 |
|
|
|
|
|
Enterprise Content Management | Content Management |
|
2021 | 2021 |
|
PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Project Portfolio Management | PPM |
|
2018 | 2018 |
|
|
|
|
|
Project Portfolio Management | PPM |
|
2018 | 2018 |
|
CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Secure Email Gateways (SEGs) | CyberSecurity |
|
2021 | 2021 |
|
IT Decision Makers and Key Stakeholders at NSW Government
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by NSW Government Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from NSW Government IT executives and key decision makers. This section highlights NSW Government's latest recorded technology evaluations, including Worldpay for Payment Processing on 2026-03-22, TechnologyOne OneCouncil SaaS ERP for Government ERP on 2026-03-10, and Attekus - Bookable for Reservation and Booking Management on 2026-02-16. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the NSW Government digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD NSW Government Technographics
NSW Government is a Government organization based in Australia,
with around 453210 employees and annual revenues of $78.91 billion.
NSW Government operates a diverse technology stack with applications such as
SAP ERP ECC 6.0, SAP SuccessFactors Employee Central and SAP ERP ECC 6.0 - Credit Management,
covering areas like ERP Financial, Core HR and Credit Union Management.
NSW Government has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SAP.
NSW Government recently adopted applications including
Birch Learning Platform in 2023, DocuSign eSignature in 2023 and Microsoft SharePoint in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of NSW Government’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates NSW Government’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete NSW Government technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.