Grabyo
19 Heddon St,
London, W1B 4BG,
United Kingdom
London, W1B 4BG,
United Kingdom
44 20-3745-6566
Professional Services
Grabyo Technographics
Grabyo Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Grabyo and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 100 Grabyo employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Grabyo has purchased the following applications: Maxio (formerly Chargify) for Subscription and Recurring Billing in 2021, Google Workspace (Formerly Google G-Suite) for Collaboration in 2013, Zendesk Service for Customer Support in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Grabyo is running and its propensity to invest more and deepen its relationship with Maxio , Google , Zendesk or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Grabyo revenues, which have grown to $10.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Grabyo intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Grabyo Tech Stack and Enterprise Applications
Grabyo ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Maxio | Legacy | Maxio (formerly Chargify) | Subscription and Recurring Billing | ERP | n/a | 2021 | 2021 |
In 2021, Grabyo implemented Maxio (formerly Chargify) to handle Subscription and Recurring Billing on its website. The deployment embedded Maxio's billing engine into customer-facing checkout flows to centralize subscription lifecycle management and recurring invoice generation.
Configuration work emphasized subscription lifecycle management, plan and price tier configuration, recurring billing schedules, hosted checkout integration and billing automation, capabilities typical of Maxio (formerly Chargify). The implementation used web-based integration patterns to provision customer subscriptions, automate recurring invoice creation and support billing events such as renewals and cancellations.
Operational ownership is assigned to finance and revenue operations to manage billing workflows and customer account updates, with Maxio acting as the single system of record for subscription charges. The scope was focused on website-driven subscription sales and customer self-service billing interfaces, aligning Grabyo Maxio (formerly Chargify) Subscription and Recurring Billing with customer billing and revenue recognition processes.
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Grabyo Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2013 | 2013 |
In 2013 Grabyo adopted Google Workspace (Formerly Google G-Suite) as its primary Collaboration platform to support corporate communications and content workflows. The Google Workspace (Formerly Google G-Suite) deployment is a cloud hosted SaaS configuration tied to the grabyo.com domain and serves as the authoritative collaboration layer for the business.
Core functional modules implemented include Gmail for corporate email, Google Drive and Google Docs for shared content creation and real time coauthoring, and Google Calendar for scheduling, reflecting standard Collaboration capabilities. Administration is performed through the Google Admin console with domain level user provisioning, group management, and baseline security and sharing controls.
Operational scope is company wide across Grabyo in the United Kingdom, providing collaboration and document workflows for internal teams. The implementation is scaled to a 100 person professional services organization and emphasizes centralized account management and standardized content access policies.
Governance is exercised via Google Workspace native controls, including account lifecycle procedures, domain email routing for grabyo.com, and folder and document sharing policies that standardize collaboration processes and reduce ad hoc content distribution. The narrative captures Grabyo Google Workspace Collaboration business function alignment and the platform level configuration that underpins team communication and content operations.
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Grabyo CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Service | Customer Support | CRM | n/a | 2019 | 2019 |
In 2019, Grabyo implemented Zendesk Service as its primary Customer Support application. Zendesk Service was embedded on Grabyo's website to capture inbound customer inquiries and to provide a web channel for ticket creation and real time customer engagement.
The implementation uses Zendesk Service core Customer Support capabilities, including a centralized ticketing workflow, a knowledge base for self service, and live chat functionality to support web interactions. Configuration work emphasized ticket routing, automated workflow rules, canned responses and role based agent access, aligning support processes with the customer success and operations teams.
Operational coverage centers on the customer support function and adjacent product and operations stakeholders who consume support tickets for issue triage and resolution. The deployment is web first, with the Zendesk Service web widget providing the primary capture point, and the SaaS architecture hosting the support platform to avoid on premise infrastructure requirements.
Governance was focused on establishing a single support queue, defining agent roles and access controls, and implementing escalation and knowledge management workflows to standardize responses. Zendesk Service in this context functions as Grabyo Customer Support infrastructure, consolidating web driven inquiries into a managed support operation.
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Marketing Automation | CRM |
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2013 | 2013 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Social Media Management | CRM |
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2017 | 2017 |
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Grabyo IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2009 | 2009 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Grabyo
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Grabyo Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Grabyo IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Grabyo digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Grabyo Technographics
Grabyo is a Professional Services organization based in United Kingdom,
with around 100 employees and annual revenues of $10.0 million.
Grabyo operates a diverse technology stack with applications such as
Maxio (formerly Chargify), Google Workspace (Formerly Google G-Suite) and Zendesk Service,
covering areas like Subscription and Recurring Billing, Collaboration and Customer Support.
Grabyo has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Maxio, Google and Zendesk.
Grabyo recently adopted applications including
Maxio (formerly Chargify) in 2021, Salesforce Pardot in 2021 and Zendesk Service in 2019,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Grabyo’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Grabyo’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Grabyo technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.