Gravity Payments
5601 22nd Ave NW, Suite 200,
Seattle, 98107, WA,
United States
Seattle, 98107, WA,
United States
1 866-701-4700
Banking and Financial Services
Gravity Payments Technographics
Gravity Payments Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Gravity Payments and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 200 Gravity Payments employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Gravity Payments has purchased the following applications: Sage Intacct for ERP Financial in 2024, Drift AI Chatbot for Chatbots and Conversational AI in 2019, Google Workspace (Formerly Google G-Suite) for Collaboration in 2011 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Gravity Payments is running and its propensity to invest more and deepen its relationship with Sage , Drift , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Gravity Payments revenues, which have grown to $40.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Gravity Payments intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Gravity Payments Tech Stack and Enterprise Applications
Gravity Payments ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sage | Legacy | Sage Intacct | ERP Financial | ERP | n/a | 2024 | 2024 |
In 2024 Gravity Payments implemented Sage Intacct as its core cloud ERP Financial system. The deployment is a SaaS-based configuration of Sage Intacct intended to centralize transactional accounting and financial reporting for a privately held payments firm with approximately 200 employees.
The implementation configured core general ledger, accounts payable, accounts receivable, cash management, multi-entity accounting, and financial reporting modules consistent with ERP Financial capabilities. Sage Intacct was set up to deliver role based access, configurable approval workflows, period close controls, and dashboarded financial statements and operational reporting.
The company’s use of Sage Intacct is surfaced on its public website, indicating a cloud hosted SaaS footprint rather than on premises infrastructure. Operational coverage centers on finance and accounting teams, consolidating bookkeeping, reconciliations, invoicing, and cash position reporting within Sage Intacct.
Governance workstreams included establishing a standardized chart of accounts, configuring approval workflows and user roles, and staging a phased rollout across finance functions to align month end close and accounts payable processes. Gravity Payments Sage Intacct ERP Financial supports the company’s finance and accounting business functions with centralized transaction processing and standardized financial control workflows.
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Gravity Payments AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Drift | Legacy | Drift AI Chatbot | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
In 2019, Gravity Payments deployed Drift AI Chatbot on their website. Gravity Payments implemented Drift AI Chatbot as a Chatbots and Conversational AI solution to enable conversational engagement, automate initial lead capture, and qualify inbound sales and support inquiries.
The implementation is centered on the customer-facing web channel where Drift AI Chatbot provides real-time messaging, intent-driven routing, and conversational qualification workflows. Operational scope covers online customer service and sales qualification functions, with governance oriented around chat script management, response tuning, and handoff criteria to human agents.
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Gravity Payments Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2011 | 2011 |
In 2011, Gravity Payments implemented Google Workspace (Formerly Google G-Suite) as its primary Collaboration platform. The company documents use of Google Workspace on its website, and the deployment is positioned to support the organization of approximately 200 employees across corporate functions.
Google Workspace (Formerly Google G-Suite) was configured to deliver core collaboration capabilities, including enterprise email and calendaring, Drive based file storage, document and spreadsheet authoring, presentation tools, and Meet for video conferencing. Configuration signals point to domain provisioning, user account and group management, shared drives for team content, and administrative controls for access and sharing consistent with Collaboration category practices.
Operational coverage extends across company business functions, supporting finance, client services, operations, and administrative teams with centralized account provisioning and role based access. The implementation likely leverages the Google Workspace admin console for user lifecycle management and device and data controls to align collaboration policies with internal workflows and external client interactions.
Governance is enacted through Google Workspace administrative settings, group level permissions, and shared drive taxonomies to maintain file ownership and access patterns. Routine administrative workflows for onboarding and offboarding, and policy enforcement for sharing and retention, are consistent with an organization of this size using Google Workspace as its Collaboration backbone.
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Gravity Payments Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2021 | 2021 |
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Gravity Payments CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2020 | 2020 |
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Sales Automation, Sales Engagement | CRM |
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2018 | 2018 |
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Gravity Payments ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2016 | 2016 |
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Gravity Payments PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2017 | 2017 |
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Gravity Payments IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Gravity Payments
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Gravity Payments Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Gravity Payments IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Gravity Payments digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Gravity Payments Technographics
Gravity Payments is a Banking and Financial Services organization based in United States,
with around 200 employees and annual revenues of $40.0 million.
Gravity Payments operates a diverse technology stack with applications such as
Sage Intacct, Drift AI Chatbot and Google Workspace (Formerly Google G-Suite),
covering areas like ERP Financial, Chatbots and Conversational AI and Collaboration.
Gravity Payments has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Sage, Drift and Google.
Gravity Payments recently adopted applications including
Sage Intacct in 2024, DocuSign eSignature in 2021 and ZoomInfo Chorus in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Gravity Payments’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Gravity Payments’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Gravity Payments technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.