Brisbane, 4000, QLD,
Australia
Great Southern Bank Technographics
Great Southern Bank Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Great Southern Bank and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1000 Great Southern Bank employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Great Southern Bank has purchased the following applications: TechnologyOne Financials for ERP Financial in 2017, Reward Gateway Employee Reward and Recognition for Employee Recognition and Rewards Management in 2021, TCS BaNCS for Core Banking in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Great Southern Bank is running and its propensity to invest more and deepen its relationship with TechnologyOne , Edenred , Cornerstone OnDemand or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Great Southern Bank revenues, which have grown to $226.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Great Southern Bank intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Great Southern Bank Tech Stack and Enterprise Applications
Great Southern Bank ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| TechnologyOne | Legacy | TechnologyOne Financials | ERP Financial | ERP | n/a | 2017 | 2017 |
In 2017 Great Southern Bank implemented TechnologyOne Financials as its ERP Financial platform for corporate accounting and prudential reporting. TechnologyOne Financials became the core application for producing regulatory returns and preparing financial statements to meet APRA reporting requirements.
The implementation focused on financial accounting and general ledger configuration and on embedding regulatory reporting workflows for monthly, quarterly and annual APRA submissions, including Economic and Financial Statistics and statutory performance and regulatory balance sheet statements. TechnologyOne Financials was configured to support transactional posting, general ledger structures and report extraction while MS Excel was retained for controlled manual adjustments, reconciliations and pivot table analysis. Validation routines and analytical variance analysis were applied to identify outliers and drivers of significant balance or flow changes.
Operational execution was managed by the Regulatory Capital and Risk Regulatory Reporting team, operating under work from office and work from home arrangements. Data inputs combined Enterprise Data Analytics team SAS reports with manual Excel updates and extracts from TechnologyOne Financials, and collaboration and post submission queries were coordinated through MS Teams. The production and submission cadence covered monthly, quarterly and yearly APRA returns and associated submission artifacts.
Governance emphasized signoff assurance through written process notes, checklists, reconciliations and validation records, with improved Excel structures used to document manual adjustments and controls. The engagement increased Regulatory Reporting team capacity during a period of heightened regulatory change and transformation. Post submission support included handling APRA queries and maintaining reconciliation and validation artifacts to support ongoing prudential compliance.
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Great Southern Bank HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Edenred | Legacy | Reward Gateway Employee Reward and Recognition | Employee Recognition and Rewards Management | HCM | n/a | 2021 | 2021 |
In 2021, Great Southern Bank deployed Reward Gateway Employee Reward and Recognition as part of its Employee Recognition and Rewards Management strategy, provisioning the solution on its public employee portal and website. The implementation targets the bank's Australia-based workforce and aligns the Reward Gateway Employee Reward and Recognition application with HR and internal communications functions to centralize recognition workflows for roughly 1,000 employees.
The deployment leverages standard Employee Recognition and Rewards Management capabilities, including peer-to-peer recognition, a configurable rewards catalog, automated alerting and nomination workflows, and administrative dashboards for program governance. Configuration work focused on role-based administration, point allocation rules, and templated recognition communications to support campaign orchestration and ongoing program maintenance within the Reward Gateway Employee Reward and Recognition environment.
Operational coverage emphasizes HR ownership and internal communications stewardship, with the solution surfaced on the corporate website to ensure broad employee access across business units in Australia. Governance includes defined administrator roles and policy-driven reward rules to maintain consistent recognition standards, and reporting and dashboarding capabilities to support program monitoring and operational oversight.
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Recruiting, Applicant Tracking System | HCM |
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2020 | 2020 |
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Talent Assessment | HCM |
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2021 | 2021 |
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Video Interviewing | HCM |
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2021 | 2021 |
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Great Southern Bank ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tata Consultancy Services | Legacy | TCS BaNCS | Core Banking | ERP Services and Operations | n/a | 2018 | 2018 |
In 2018 Great Southern Bank implemented TCS BaNCS Core Banking. The deployment was delivered with Tata Consultancy Services as vendor and aligned to the bank Technology Office platform model, positioning Core Banking as a shared platform supporting Payments and Lending services across the organisation.
TCS BaNCS was configured to provide core account and deposit management, loan origination and servicing, payments processing and transaction posting capabilities consistent with Core Banking functionality. The runtime environment is an IBM z/OS mainframe stack running CICS and DB2, with batch and job control implemented using JCL and REXX scripting and enterprise scheduling via CA Workload Automation.
Operational integration connected TCS BaNCS to platform teams including Customer Experience, Enterprise Services, Enterprise Data & Analytics, Member Relationships, Cyber Security & Risk and Enterprise Delivery to support cross-functional processes and program delivery. The implementation supports both project delivery and 24x7 run operations for Payments and Lending services, with operational handoffs between development and platform teams.
Governance and runbook practices emphasize 24x7 on-call support, incident and problem management, change and configuration control, deployment and testing support, and continuous improvement using Agile, Kanban and systems thinking. Senior Core Systems Support Analysts coordinate vendor engagement, monitoring, incident analysis and operational maintenance to maintain service availability and to meet the bank’s SLAs and regulatory support obligations.
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Digital Banking | ERP Services and Operations |
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2018 | 2018 |
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Great Southern Bank Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Collaboration | Collaboration |
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2018 | 2018 |
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Great Southern Bank Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2021 | 2021 |
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Web Content Management | Content Management |
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2021 | 2021 |
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Great Southern Bank CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Engagement | CRM |
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2019 | 2019 |
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Customer Experience | CRM |
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2021 | 2021 |
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Customer Experience | CRM |
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2021 | 2021 |
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Customer Support | CRM |
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2018 | 2018 |
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Data Management Platform | CRM |
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2021 | 2021 |
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2022 | 2022 |
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Marketing Automation | CRM |
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2022 | 2022 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Tag Management | CRM |
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2021 | 2021 |
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Great Southern Bank ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2021 | 2021 |
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Application Performance Management | ITSM |
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2018 | 2018 |
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Incident Management | ITSM |
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2018 | 2018 |
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IT Service Management | ITSM |
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2018 | 2018 |
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Great Southern Bank PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Project Portfolio Management | PPM |
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2018 | 2018 |
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Great Southern Bank PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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API Management | PaaS |
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2018 | 2018 |
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Apps Development | PaaS |
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2018 | 2018 |
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Test Automation Platform | PaaS |
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2018 | 2018 |
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Great Southern Bank IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Container Service | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Great Southern Bank CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Web Application Firewalls (WAF), DDoS Protection | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Great Southern Bank
Apps Being Evaluated by Great Southern Bank Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2025-08-12 | Great Southern Bank | Evaluated | Testgrid | Testgrid Psychometric Assessments | Talent Assessment | HCM |
| 2025-03-03 | Great Southern Bank | Evaluated | HubSpot | Hubspot CRM | CRM | CRM |
| 2025-01-10 | Great Southern Bank | Evaluated | Tata Consultancy Services | TCS BaNCS | Core Banking | ERP Services and Operations |
| 2024-08-16 | Great Southern Bank | Evaluated |
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Content Management | Content Management |