Bournemouth, BH9 3HR,
United Kingdom
Grid Global Technographics
Grid Global Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Grid Global and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 4 Grid Global employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Grid Global has purchased the following applications: Tawk.to for Chatbots and Conversational AI in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Grid Global is running and its propensity to invest more and deepen its relationship with Tawk.to or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Grid Global revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Grid Global intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Grid Global Tech Stack and Enterprise Applications
Grid Global AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tawk.to | Legacy | Tawk.to | Chatbots and Conversational AI | AI-Powered Application | n/a | 2016 | 2016 |
In 2016, Grid Global deployed Tawk.to on its public website to enable real-time client messaging and website lead capture. Grid Global uses Tawk.to within the Chatbots and Conversational AI category to support customer engagement and online support functions. This deployment positions Tawk.to as the primary conversational interface for client-facing interactions on the site.
The implementation leverages a website-embedded chat widget and the Tawk.to agent console to manage live sessions, conversation history, and basic visitor context, reflecting common Chatbots and Conversational AI capabilities. Operational responsibility is concentrated on client-facing staff within Grid Global, with configuration focused on canned responses and session routing to streamline inquiry handling. No external system integrations are documented in the source, indicating a standalone web-based conversational layer built on Tawk.to.
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IT Decision Makers and Key Stakeholders at Grid Global
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Apps Being Evaluated by Grid Global Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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