Grimco
11745 Sappington Barracks Road,
Sunset Hills, 63127, MO,
United States
Sunset Hills, 63127, MO,
United States
1 800-542-9941
Distribution
Grimco Technographics
Grimco Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Grimco and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 600 Grimco employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Grimco has purchased the following applications: Infor CloudSuite Distribution for Distribution ERP in 2016, Hubspot Live Chat for Chatbots and Conversational AI in 2019, Cisco Webex Meetings for Audio Video and Web Conferencing in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Grimco is running and its propensity to invest more and deepen its relationship with Infor , HubSpot , Cisco Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Grimco revenues, which have grown to $150.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Grimco intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Grimco Tech Stack and Enterprise Applications
Grimco ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Infor | Infor Distribution SX.e | Infor CloudSuite Distribution | Distribution ERP | ERP Services and Operations | n/a | 2016 | 2016 |
In 2016, Grimco implemented Infor CloudSuite Distribution, migrating from Infor Distribution SX.e while running the ERP upgrade in parallel with an Insite-based eCommerce build for Grimco Canada. The engagement was framed as a Distribution ERP initiative and was staffed by Grimco's internal IT team managing two third-party implementation partners, with project governance focused on a strict go live deadline and budget constraints.
The technical scope centered on Infor CloudSuite Distribution configuration for distribution operations, including core financials, inventory control, order management, warehouse-oriented workflows and pricing/catalog management consistent with Distribution ERP capabilities. Project activities included configuring a dedicated training environment, capturing personalized content within the system, iterative bug reporting from subject matter experts and the development of a company wide training plan prior to go live.
Integrations were explicitly addressed, tying the cloud ERP to an Insite eCommerce implementation for Grimco Canada and a custom Product Information Management system used to host specifications, data sheets and imagery. The program managed product content creation and uploads into the PIM and aligned product and order data flows between Infor CloudSuite Distribution and the Insite storefront to support B2B eCommerce and cross-border sales workflows.
Program governance relied on traditional project controls, including a detailed Gantt chart to track milestones, firm management of outside implementation partners against the go live deadline, and continuous stakeholder communication on status and risks. Subject matter experts from operations, executive leadership and marketing were leveraged to analyze business processes, validate requirements, perform testing and provide feedback that drove defect remediation and training content prior to company wide rollout.
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Grimco AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| HubSpot | Legacy | Hubspot Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
In 2019, Grimco implemented Hubspot Live Chat on its public website as part of a Chatbots and Conversational AI deployment. The Hubspot Live Chat widget provides embedded website messaging for customer inquiries, lead capture, and routing to sales and customer service teams across the United States. Implementation focused on the corporate web estate and e-commerce touchpoints, with chat transcripts and contact creation persisted into HubSpot contact records to centralize conversational data.
Functional configuration emphasized live chat routing, canned responses and conversational handoffs, aligning the Hubspot Live Chat implementation with inbound lead qualification and support intake workflows. Operational governance was assigned to sales and customer service leadership for queue management and response ownership, using HubSpot conversation inbox and ticketing concepts to structure workflows. The deployment reflects a common Chatbots and Conversational AI pattern where website messaging is instrumented to capture prospects and standardize first contact handling across front-line commercial teams.
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Cognitive Computing | AI-Powered Application |
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2018 | 2018 |
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Grimco Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2018 | 2018 |
In 2018, Grimco implemented Cisco Webex Meetings as its web facing Audio Video and Web Conferencing solution. The deployment embeds Cisco Webex Meetings on the Grimco website to provide browser based join flows and hosted meeting rooms for customer facing sessions and internal collaboration. The full application name Cisco Webex Meetings is used for scheduling, video and audio conferencing, screen and content sharing, and meeting recording controls that align with standard Audio Video and Web Conferencing workflows.
Operational coverage targets corporate communications across departments, with centralized administration for user provisioning and access policies managed through the vendor console. Configuration emphasis is on web embedding and single click join experiences observed on the public site, with governance centered on admin policy controls, meeting role management, and support for both browser and native client access to support sales demos and internal meetings.
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Grimco eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Personalization and Product Recommendations | eCommerce |
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2018 | 2018 |
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Grimco CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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CRM | CRM |
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2019 | 2019 |
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Digital Advertising Platform | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Grimco ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2021 | 2021 |
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Grimco IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Grimco CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Grimco
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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Chief Financial Officer | CXO | Finance | |
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IT Implementation Specialist | Project Manager | Manager | IT | |
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Director of Digital Strategy & Innovation | Director | IT | |
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SAC Distribution Hub Manager | Manager | Supply Chain | |
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Apps Being Evaluated by Grimco Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Grimco IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Grimco digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Grimco Technographics
Grimco is a Distribution organization based in United States,
with around 600 employees and annual revenues of $150.0 million.
Grimco operates a diverse technology stack with applications such as
Infor CloudSuite Distribution, Hubspot Live Chat and Cisco Webex Meetings,
covering areas like Distribution ERP, Chatbots and Conversational AI and Audio Video and Web Conferencing.
Grimco has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Infor, HubSpot and Cisco Systems.
Grimco recently adopted applications including
Hubspot Marketing Automation in 2021, Atlassian Jira Service Desk in 2021 and Cloudflare CDN in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Grimco’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Grimco’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Grimco technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.