AI Buyer Insights:

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

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● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

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● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

● Michelin, an e2open customer evaluated Oracle Transportation Management

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

● Michelin, an e2open customer evaluated Oracle Transportation Management

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

Grupo Tecnologico Didcom
Location
Blvd. Garcia Morales No. 9A,
Hermosillo, 83210,
Mexico
Website
https://www.didcom.com.mx/
Phone
52 6 6221 6150
Artw industry
Construction and Real Estate
Employee
Revenue

Grupo Tecnologico Didcom Technographics

Grupo Tecnologico Didcom Technographics, Software Purchases, AI and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Grupo Tecnologico Didcom and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 25 Grupo Tecnologico Didcom employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that Grupo Tecnologico Didcom has purchased the following applications: Google Workspace (Formerly Google G-Suite) for Collaboration in 2016, FreshDesk Customer Support for Customer Support in 2020, Microsoft Azure Cloud Services for Application Hosting and Computing Services in 2017 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Grupo Tecnologico Didcom is running and its propensity to invest more and deepen its relationship with Google , Freshworks , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Grupo Tecnologico Didcom revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Grupo Tecnologico Didcom intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

Grupo Tecnologico Didcom Tech Stack and Enterprise Applications

Grupo Tecnologico Didcom Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Google Legacy Google Workspace (Formerly Google G-Suite) Collaboration Collaboration n/a 2016 2016
In 2016 Grupo Tecnologico Didcom implemented Google Workspace (Formerly Google G-Suite) as a cloud SaaS deployment to provide Collaboration services across the organization. The deployment is associated with the company domain and is surfaced in the public website source, indicating corporate email and collaboration endpoints are provisioned through Google Workspace (Formerly Google G-Suite). The implementation leveraged core Google Workspace capabilities, including Gmail for domain email, Drive and shared drives for document storage and versioning, Docs and Sheets for collaborative authoring, Calendar for scheduling, and Meet for remote meetings. Administrative controls were configured through the Google Admin console to provision user accounts, manage groups, and apply standard access controls appropriate for a 25 person organization. Operational coverage is organization wide, supporting internal communications, project collaboration, and scheduling across departments in Mexico. Governance practices were centered on console based user management and domain verification, with workspace presence exposed in website metadata rather than integration with other enterprise systems. Grupo Tecnologico Didcom Google Workspace (Formerly Google G-Suite) Collaboration supports core business functions including internal communications, document collaboration, and scheduling.
Grupo Tecnologico Didcom CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Freshworks Legacy FreshDesk Customer Support Customer Support CRM n/a 2020 2020
In 2020, Grupo Tecnologico Didcom implemented FreshDesk Customer Support. The deployment is categorized under Customer Support and is embedded on the company website to centralize inbound customer inquiries. FreshDesk Customer Support was configured to provide core ticketing and web-channel support workflows, including web widget capture, email-to-ticket routing, agent queuing, and categorization for case triage. The implementation leveraged role-based agent access and ticket lifecycle states to align with a lean support team operating within a 25 person organization. Standard FreshDesk automations and SLA rules were used to enforce response workflows and priority routing. Operational coverage focuses on the customer support function serving Didcom's Mexico customer base through website-embedded channels and centralized ticket queues. Reporting and basic analytics within FreshDesk Customer Support were provisioned to monitor ticket volumes and agent activity, supporting day-to-day support operations. No external system integrations were specified in the available information. Governance was structured around agent roles, ticket routing rules, and escalation lanes to ensure consistent handling of inbound requests, with configuration managed by internal operations staff. The FreshDesk Customer Support deployment is positioned as the primary support touchpoint on https://www.didcom.com.mx/.
Grupo Tecnologico Didcom IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft Azure Cloud Services Application Hosting and Computing Services IaaS n/a 2017 2017
In 2017, Grupo Tecnologico Didcom deployed Microsoft Azure Cloud Services to host and operate its corporate website. The deployment leverages Microsoft Azure Cloud Services within the Application Hosting and Computing Services category to provide public facing web hosting, compute instances, and managed platform capabilities for the company website and online presence. Implementation focuses on web application hosting, storage for site assets, and runtime management of web services, with infrastructure configuration and access control administered by the internal IT team. Operational scope is the corporate website and customer facing digital presence for the Mexico based Construction and Real Estate firm, and governance centers on centralized cloud resource provisioning and role based access controls for administrators and developers.
Content Delivery Network IaaS 2019 2019

IT Decision Makers and Key Stakeholders at Grupo Tecnologico Didcom

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Grupo Tecnologico Didcom Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Grupo Tecnologico Didcom IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Grupo Tecnologico Didcom digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Grupo Tecnologico Didcom Technographics
Grupo Tecnologico Didcom is a Construction and Real Estate organization based in Mexico, with around 25 employees and annual revenues of $1.0 million.
Grupo Tecnologico Didcom operates a diverse technology stack with applications such as Google Workspace (Formerly Google G-Suite), FreshDesk Customer Support and Microsoft Azure Cloud Services, covering areas like Collaboration, Customer Support and Application Hosting and Computing Services.
Grupo Tecnologico Didcom has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Google, Freshworks and Microsoft.
Grupo Tecnologico Didcom recently adopted applications including FreshDesk Customer Support in 2020, Cloudflare CDN in 2019 and Microsoft Azure Cloud Services in 2017, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Grupo Tecnologico Didcom’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Grupo Tecnologico Didcom’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Grupo Tecnologico Didcom technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.