Seoul, 6141,
South Korea
GS Caltex Technographics
GS Caltex Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by GS Caltex and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 3248 GS Caltex employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that GS Caltex has purchased the following applications: SAP ERP ECC 6.0 - Financial Accounting (FI) for ERP Financial in 2013, SAP ERP ECC 6.0 - Plant Maintenance (PM) for Plant Maintenance in 2013, KakaoTalk for Chatbots and Conversational AI in 2023 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems GS Caltex is running and its propensity to invest more and deepen its relationship with SAP , Kakao , Tableau Software or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing GS Caltex revenues, which have grown to $45.88 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for GS Caltex intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
GS Caltex Tech Stack and Enterprise Applications
GS Caltex ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP ERP ECC 6.0 - Financial Accounting (FI) | ERP Financial | ERP | n/a | 2013 | 2013 |
In 2013, GS Caltex implemented SAP ERP ECC 6.0 - Financial Accounting (FI) as a focused ERP Financial deployment supporting its oil and energy resource operations in South Korea. The work was executed under the GS Caltex PI ERP Reimplementation Project and concentrated on consolidating finance accounting processes across the organization.
Implementation scope centered on activating SAP New General Ledger capabilities, specifically New GL and New GL PCA, with the New GL PCA configured to enable financial statement reporting by segment. The FI team performed detailed analysis of current finance accounting processes, captured user requirements, and proposed process scenarios to align ledger structures, segment reporting rules, and account derivation logic.
SAP ERP ECC 6.0 - Financial Accounting (FI) was integrated with MM, SD, PS, CO, and PM to ensure transactional flows feed finance for procure-to-pay, order-to-cash, project accounting, controlling, and maintenance cost capture. The integration work included mapping document flows, aligning master data between FI and MM SD PS CO PM modules, and defining reconciliation and validation points to support segment-level reporting.
Project governance designated FI module leadership to drive requirement analysis, review and design of the New GL PCA function, and activation activities within the PI ERP Reimplementation Project. Configuration decisions and redesigned accounting workflows were reviewed with finance stakeholders to operationalize ledger and segment reporting capabilities, culminating in activation of New GL and New GL PCA within the implemented ERP Financial environment.
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ERP Financial | ERP |
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2013 | 2013 |
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GS Caltex ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP ERP ECC 6.0 - Plant Maintenance (PM) | Plant Maintenance | ERP Services and Operations | n/a | 2013 | 2013 |
In 2013 GS Caltex implemented SAP ERP ECC 6.0 - Plant Maintenance (PM) to formalize maintenance operations as part of a broader PI-ERP reimplementation effort that began in mid 2012. The engagement aligned Plant Maintenance with enterprise financial controls and reporting requirements while anchoring the SAP ERP ECC 6.0 - Plant Maintenance (PM) instance within the company maintenance organization in South Korea.
The implementation configured core Plant Maintenance capabilities including equipment master data, maintenance notifications, work order management, preventive maintenance scheduling, and spare parts planning. Configuration work reflected standard Plant Maintenance functional workflows for planning, execution, and maintenance history, with attention to master data harmonization and maintenance order lifecycle controls.
Integrations were explicitly scoped between finance and logistics modules, with FI integrated to MM, SD, PS, CO, and the PM module to ensure transactional flow from maintenance execution into accounting and cost controlling. The technical architecture connected SAP ERP ECC 6.0 - Plant Maintenance (PM) to procurement and inventory processes in Materials Management, to project tracking in Project System, and to controlling structures for cost capture, supporting cross functional process continuity between maintenance, operations, and finance.
Governance and process redesign work emphasized finance driven controls, notably a review and design of the New G/L-PCA function to enable financial statement reporting by segment and to map maintenance cost flows into PCA structures. The project analyzed current accounting and user requirements, proposed process scenarios, and adjusted approval and data handoff points to align maintenance execution with enterprise reporting and controlling workflows.
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GS Caltex AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Kakao | Legacy | KakaoTalk | Chatbots and Conversational AI | AI-Powered Application | n/a | 2023 | 2023 |
In 2023, GS Caltex deployed KakaoTalk as part of a Chatbots and Conversational AI implementation on their corporate website. Using KakaoTalk on their website, the company established a web-embedded conversational channel to capture and respond to external customer inquiries in real time.
The implementation centers on a web chat widget and automated conversational flows common to Chatbots and Conversational AI, including scripted FAQ responses, session-based messaging, and human handoff routing to customer service representatives. KakaoTalk is configured to present conversational entry points on customer-facing pages and to sustain threaded interactions for follow up communications.
Operationally the deployment is integrated with GS Caltex web front-end and customer service workflows rather than backend enterprise systems, focusing scope on digital customer service, external communications, and web-based inquiry handling. Business functions impacted include customer support, public information access, and contact channel management across GS Caltex web properties.
Governance for the KakaoTalk implementation is organized around conversational content management, escalation rules, and messaging consistency, with responsibilities residing in customer service and web operations teams. Rollout details emphasize website embedding and channel moderation rather than changes to named backend systems.
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GS Caltex Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Analytics and BI | Analytics and BI |
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2019 | 2019 |
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Data Warehouse | Analytics and BI |
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2015 | 2015 |
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GS Caltex Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Collaboration | Collaboration |
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2020 | 2020 |
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GS Caltex ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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IT Service Management | ITSM |
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2008 | 2008 |
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GS Caltex PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Project Portfolio Management | PPM |
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2013 | 2013 |
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GS Caltex IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Database Management | IaaS |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at GS Caltex
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| Director of R&D, SVP | Director | Finance | ||||
| Vice President of Gas and Refined Products Division | VP | Operations | ||||
| CFO | CXO | Finance |
Apps Being Evaluated by GS Caltex Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2025-05-12 | GS Caltex | Evaluated | Legacy Vendor | Legacy | Legacy System | Legacy |
| 2024-12-13 | GS Caltex | Evaluated | Oracle | Oracle Primavera P6 Enterprise Project Portfolio Management | Project Portfolio Management | PPM |