AI Buyer Insights:

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Michelin, an e2open customer evaluated Oracle Transportation Management

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Michelin, an e2open customer evaluated Oracle Transportation Management

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Gudang Garam Tech Stack and Enterprise Applications

Gudang Garam ERP
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Oracle Legacy Oracle E-Business Suite ERP Financial ERP n/a 2020 2020
In 2020, Gudang Garam implemented Oracle E-Business Suite to support ERP Financial needs at its subsidiary PT Dhanistha Surya Nusantara in Jakarta. The initial deployment concentrated on establishing master data management processes within Oracle E-Business Suite and Oracle Application, with specific operational ownership assigned to IT staff during August 2020 through April 2021. The implementation centered on configuration and day to day management of master item records, master supplier records, and customer records, reflecting core ERP Financial master data stewardship. Functional workstreams aligned to procurement master data, inventory item governance, and customer master hygiene, with system configuration and transactional templates managed inside Oracle E-Business Suite. Operational coverage was scoped to the subsidiary PT Dhanistha Surya Nusantara, affecting procurement, supply chain, finance, and sales master data workflows at the Jakarta site. Governance emphasized centralized master data administration by the IT team, with routine updates and validations performed as part of the application support cadence. The narrative documents the relationship Gudang Garam Oracle E-Business Suite ERP Financial as an implemented application for master data control and transactional readiness, with hands on administration performed by internal IT personnel during the stated 2020 to 2021 period.
ERP Financial ERP 2013 2014
Gudang Garam HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Oracle Legacy Oracle E-Business Suite HRMS Core HR HCM n/a 2018 2018
In 2018 PT Gudang Garam Tbk implemented Oracle E-Business Suite HRMS, a Core HR application, to standardize human resources and workforce administration across its manufacturing sites and representative offices. The implementation targeted HR business functions including personnel administration, payroll processing, time and attendance interface readiness, benefits administration, recruitment and basic performance management, aligning Core HR processes with company headcount and site footprint. Oracle E-Business Suite HRMS was configured with platform-native technologies and customizations consistent with Gudang Garam internal capabilities, leveraging Oracle Forms and Reports, PL SQL development, BI Publisher for operational reporting, and Workflow for approval routing. Application Development Analyst responsibilities cited in the implementation profile reflect hands on coding, XML and JDEV work, and Oracle Application Framework adaptations, while UNIX scripting and sysadmin tasks indicate on premises application administration. The architecture incorporated Oracle-centric integration patterns, using SOA and Oracle Application Framework components to expose interfaces and support reporting and process orchestration, with BI Publisher delivering consolidated HR and payroll reports. Database and operational support elements were managed by inhouse database operations staff, with explicit attention to application lifecycle management, database maintenance and performance tuning for the HRMS stack. Governance and operational ownership remained internal, with Application Development Analysts and Database Operation Analysts based in Jakarta providing ongoing configuration management, release coordination and production support for sites in Kediri, Gempol, Karanganyar and Sumenep as well as representative offices in Jakarta and Surabaya. The deployment emphasized centralized application administration and developer led extensibility, reflecting the company requirement for inhouse Oracle development and sysadmin expertise.
Gudang Garam CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Oracle Legacy Oracle Siebel MRM Marketing Automation CRM n/a 2015 2016
In 2015, Gudang Garam implemented Oracle Siebel MRM to centralize marketing operations and support campaign orchestration. The deployment targeted Marketing Automation use cases for campaign planning, resource management and marketing operations within the consumer packaged goods business. Oracle Siebel MRM implementation included configuration of campaign management, segmentation and audience profiling, approval workflow engines and marketing asset management, reflecting standard Marketing Automation capabilities. Configuration and customization work referenced the companys Oracle development skillset, including Oracle Forms and Reports, PL SQL, XML, BI Publisher and Workflow, together with UNIX scripting and JDeveloper tooling noted in internal job profiles. Architecturally the solution was implemented on an Oracle application stack with a dedicated Siebel application tier and relational database, requiring database operation and performance tuning tasks described in the companys staffing requirements. Operational ownership was aligned between marketing operations and the internal IT application development and database operation teams based in Jakarta, with DB administration responsibilities covering multi-database maintenance, monitoring and SQL tuning. Governance emphasized formalized campaign workflow control and release management, with Application Development Analysts responsible for lifecycle management and Database Operation Analysts managing schema, storage and runtime stability. The implementation positioned Oracle Siebel MRM as the Marketing Automation backbone for Gudang Garams marketing function, supported by onshore technical staff and established operational roles.
Sales Automation, CRM, Sales Engagement CRM 2017 2017
Gudang Garam ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
IT Service Management ITSM 2015 2015
Gudang Garam PLM and Engineering
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Computer-Aided Design (CAD) PLM and Engineering 2013 2013
Gudang Garam IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2021 2021
Gudang Garam CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Secure Sockets Layer (SSL) CyberSecurity 2020 2020

IT Decision Makers and Key Stakeholders at Gudang Garam

First Name Last Name Title Function Department Email Phone
Assistant Manager - IT Infrastructure Manager IT
Financial Accountant Manager Finance
Controller Director Finance
Finance Manager Manager Finance

Apps Being Evaluated by Gudang Garam Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Gudang Garam IT executives and key decision makers. This section highlights Gudang Garam's latest recorded technology evaluations, including Brandwatch Consumer Intelligence for Marketing Analytics on 2025-09-18. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Gudang Garam digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
2025-09-18 Gudang Garam Evaluated Cision Brandwatch Consumer Intelligence Marketing Analytics CRM
FAQ - APPS RUN THE WORLD Gudang Garam Technographics
Gudang Garam is a Consumer Packaged Goods organization based in Indonesia, with around 32120 employees and annual revenues of $8.49 billion.
Gudang Garam operates a diverse technology stack with applications such as Oracle E-Business Suite, Oracle E-Business Suite HRMS and Oracle Siebel MRM, covering areas like ERP Financial, Core HR and Marketing Automation.
Gudang Garam has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Oracle.
Gudang Garam recently adopted applications including Microsoft Azure Cloud Services in 2021, Oracle E-Business Suite in 2020 and DigiCert GeoTrust SSL in 2020, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Gudang Garam’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Gudang Garam’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
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