New Orleans, 70130, LA,
United States
Gulf Coast Bank & Trust Technographics
Gulf Coast Bank & Trust Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Gulf Coast Bank & Trust and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 950 Gulf Coast Bank & Trust employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Gulf Coast Bank & Trust has purchased the following applications: nCino Bank Operating System for Core Banking in 2017, Glia AI Management for Chatbots and Conversational AI in 2022, Cisco Webex Meetings for Audio Video and Web Conferencing in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Gulf Coast Bank & Trust is running and its propensity to invest more and deepen its relationship with nCino , Q2 Software , Glia Technologies or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Gulf Coast Bank & Trust revenues, which have grown to $362.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Gulf Coast Bank & Trust intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Gulf Coast Bank & Trust Tech Stack and Enterprise Applications
Gulf Coast Bank & Trust ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| nCino | Legacy | nCino Bank Operating System | Core Banking | ERP Services and Operations | n/a | 2017 | 2017 |
In 2017, Gulf Coast Bank & Trust implemented nCino Bank Operating System as a cloud native solution to consolidate fragmented lending workflows and centralize core loan operations, aligning the deployment to the Core Banking application category. The bank deployed the nCino Bank Operating System on a Salesforce based cloud platform to create a single operating surface for commercial lending and front office account intake.
The implementation configured explicit modules including customer relationship management, loan origination, deposit account opening, workflow orchestration, enterprise content management, business process management, digital engagement, and instant reporting. The nCino Bank Operating System was positioned as the primary transaction and workflow engine for loan lifecycle management, combining CRM and origination capabilities with content and BPM functions to reduce handoffs between systems.
Operational coverage targeted Gulf Coast Bank & Trust retail and commercial lending operations across 19 branch locations in southeastern Louisiana, with the platform supporting loan operations, deposit onboarding, customer engagement, and reporting functions. The deployment consolidated previously siloed systems into a unified platform, enabling centralized visibility for loan operations and standardized process flows across branches.
Governance and process change emphasized end to end automation of the commercial loan process and redefined operational workflows for loan operations staff, led by loan operations management. Gulf Coast Bank & Trust configured workflow and content management to standardize documentation routing and approval steps, enabling faster request handling and more consistent audit trails.
Post go live statements from bank leadership and vendor communications indicate the implementation produced increased efficiency and speed in the commercial loan process and allowed staff to create more personalized customer experiences and complete requests faster and better than before. The nCino Bank Operating System serves as the bank’s unified cloud platform for core lending and related retail account opening functions.
|
|
|
|
|
Digital Banking | ERP Services and Operations |
|
2020 | 2020 |
|
|
|
|
|
Loan Management | ERP Services and Operations |
|
2017 | 2017 |
|
Gulf Coast Bank & Trust AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Glia Technologies | Legacy | Glia AI Management | Chatbots and Conversational AI | AI-Powered Application | n/a | 2022 | 2022 |
In 2022 Gulf Coast Bank & Trust deployed Glia AI Management on its website. Gulf Coast Bank & Trust deployed Glia AI Management, a Chatbots and Conversational AI application, to support customer service and digital engagement on its public-facing site and web channels.
The implementation centers on web-embedded conversational interfaces and administrative controls, with Glia AI Management configured to present automated inquiry handling, knowledge retrieval for common retail banking questions, and escalation paths to live agents as needed. Operational coverage focuses on customer service and digital channel teams, with governance applied through template management, conversational flow configuration, and session handling policies administered by the bank’s digital operations group.
|
Gulf Coast Bank & Trust Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020, Gulf Coast Bank & Trust implemented Cisco Webex Meetings as its Audio Video and Web Conferencing solution on its public website. Cisco Webex Meetings was provisioned to deliver core meeting capabilities to support remote customer interactions and internal collaboration, including browser-based joining, high-definition video, audio, screen sharing, and meeting recording.
The deployment surfaces Cisco Webex Meetings join functionality directly through the Gulf Coast Bank & Trust website, enabling virtual customer consultations and branch-facing remote sessions via embedded meeting links and web join flows. As an Audio Video and Web Conferencing implementation, the configuration emphasizes web-based access and client interoperability to support digital customer engagement and staff collaboration across the organization.
|
|
|
|
|
Audio Video and Web Conferencing | Collaboration |
|
2021 | 2021 |
|
|
|
|
|
Collaboration | Collaboration |
|
2017 | 2017 |
|
Gulf Coast Bank & Trust CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Digital Advertising Platform | CRM |
|
2016 | 2016 |
|
|
|
|
|
Sales Automation, CRM, Sales Engagement | CRM |
|
2021 | 2021 |
|
Gulf Coast Bank & Trust TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
AML, Fraud and Compliance | TRM |
|
2023 | 2023 |
|
Gulf Coast Bank & Trust IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2015 | 2015 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2019 | 2019 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2022 | 2022 |
|
|
|
|
|
Cloud Storage | IaaS |
|
2022 | 2022 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2020 | 2020 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2022 | 2022 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2022 | 2022 |
|
IT Decision Makers and Key Stakeholders at Gulf Coast Bank & Trust
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Gulf Coast Bank & Trust Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||