Gxi
Devonshire House 582 Honeypot Lane,
Stanmore, HA7 1JS,
United Kingdom
Stanmore, HA7 1JS,
United Kingdom
44 20 8732-5580
Construction and Real Estate
Gxi Technographics
Gxi Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Gxi and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10 Gxi employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Gxi has purchased the following applications: Zendesk Chat for Chatbots and Conversational AI in 2019, Microsoft 365 for Collaboration in 2018, Hotjar for Customer Experience in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Gxi is running and its propensity to invest more and deepen its relationship with Zendesk , Tawk.to , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Gxi revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Gxi intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Gxi Tech Stack and Enterprise Applications
Gxi AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
In 2019, Gxi deployed Zendesk Chat on its corporate website to handle inbound customer inquiries. Gxi is a United Kingdom construction and real estate firm with approximately 10 employees, and the implementation sits in the Chatbots and Conversational AI category.
The implementation used the Zendesk Chat web widget to provide real time messaging, an agent console for live response, chat transcripts for session history, and basic automation such as proactive chat triggers and routing rules. Configuration emphasized lightweight conversational workflows and session capture suited to a small operations model, with agent handoff and transcript storage to support follow up.
Operational ownership is centered on customer support and sales inquiry handling for Gxi in the United Kingdom, with a small internal team triaging and responding to website chats. Gxi implemented Zendesk Chat, classified in Chatbots and Conversational AI, to support customer service and lead capture functions.
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Chatbots and Conversational AI | AI-Powered Application |
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2021 | 2021 |
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Gxi Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2018 | 2018 |
In 2018, Gxi implemented Microsoft 365 as its Collaboration platform. The company website indicates Microsoft 365 is being used to provide both internal collaboration capabilities and customer facing content for the 10 person construction and real estate firm Gxi.
The Microsoft 365 implementation centers on core collaboration modules within the suite, including Exchange Online email, Microsoft Teams for meetings and chat, SharePoint Online document libraries and OneDrive file sync, delivering unified communication, document management and team collaboration functionality. Microsoft 365 is presented on the corporate site, which suggests the tenant is surfaced for public content or employee access workflows.
Operational coverage targets business functions such as administrative operations, project coordination and client communications, with tenant level administration and role based access controls governing user permissions. The deployment reflects a cloud hosted Collaboration architecture appropriate for a small UK based firm, with centralized administration and standard Microsoft 365 controls used to manage users, documents and collaboration processes.
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Gxi CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Contentsquare | Legacy | Hotjar | Customer Experience | CRM | n/a | 2022 | 2022 |
In 2022, Gxi implemented Hotjar on its public website to capture customer behavior and on-site engagement for its Customer Experience efforts. The deployment was scoped to website analytics under the Customer Experience category and targeted marketing and digital channels for a small UK construction and real estate services firm.
The Hotjar implementation included standard Customer Experience capabilities such as session recordings, heatmaps, conversion funnel observation, on-page feedback widgets, and short surveys to collect qualitative insights. Configuration work focused on snippet placement, event and page filters to segment visitor behavior, and anonymization of sensitive fields to align with privacy best practices.
Operational ownership for the Hotjar rollout rested with marketing and digital operations, with data and insights consumed for site optimization and user experience decisions. Governance measures included configurable data retention settings and cookie consent alignment to UK privacy expectations, with instrumentation limited to the public website and no named integrations specified.
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Customer Support | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2022 | 2022 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Gxi IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at Gxi
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Gxi Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Gxi IT executives and key decision makers. This section highlights Gxi's latest recorded technology evaluations, including Springworks SpringVerify for BackGround Screening on 2026-08-07. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Gxi digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2026-08-07 | Gxi | Evaluated | Springworks | Springworks SpringVerify | BackGround Screening | HCM |
FAQ - APPS RUN THE WORLD Gxi Technographics
Gxi is a Construction and Real Estate organization based in United Kingdom,
with around 10 employees and annual revenues of $1.0 million.
Gxi operates a diverse technology stack with applications such as
Zendesk Chat, Microsoft 365 and Hotjar,
covering areas like Chatbots and Conversational AI, Collaboration and Customer Experience.
Gxi has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Zendesk, Microsoft and Contentsquare.
Gxi recently adopted applications including
Hotjar in 2022, Microsoft Clarity in 2022 and Amazon EC2 in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Gxi’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Gxi’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Gxi technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.