CEHC - Haliburton Highlands Health Services Technographics
CEHC - Haliburton Highlands Health Services Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by CEHC - Haliburton Highlands Health Services and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 700 CEHC - Haliburton Highlands Health Services employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that CEHC - Haliburton Highlands Health Services has purchased the following applications: Rocket.chat for Chatbots and Conversational AI in 2021, Microsoft 365 for Collaboration in 2019, Algolia Search for Application, Web and Enterprise Search in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems CEHC - Haliburton Highlands Health Services is running and its propensity to invest more and deepen its relationship with Rocket.chat , Microsoft , Algolia or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing CEHC - Haliburton Highlands Health Services revenues, which have grown to $580.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for CEHC - Haliburton Highlands Health Services intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
CEHC - Haliburton Highlands Health Services Tech Stack and Enterprise Applications
CEHC - Haliburton Highlands Health Services AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Rocket.chat | Legacy | Rocket.chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021, CEHC - Haliburton Highlands Health Services deployed Rocket.chat on its website to provide patient-facing messaging and digital triage capabilities within the Chatbots and Conversational AI category. The implementation embeds the Rocket.chat web chat widget into hhhs.ca, enabling synchronous messaging, automated conversational flows and asynchronous message capture for web-originated patient queries. Rocket.chat is configured as the public-facing conversational interface and centralizes web-sourced communications for follow up by clinical and administrative staff.
Configuration emphasis focused on conversational routing, agent handoff and moderation controls, aligning chat workflows with patient services and communications teams. Operational governance included workflow definitions for message escalation, retention policies to meet regional healthcare data handling requirements and role based access for clinical and administrative users. The deployment is scoped to the website channel, positioning Rocket.chat as the primary web messaging channel for patient engagement and appointment inquiries.
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CEHC - Haliburton Highlands Health Services Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2019 | 2019 |
In 2019, CEHC - Haliburton Highlands Health Services implemented Microsoft 365 in the Collaboration category. The organization is using Microsoft 365 on their website, surfacing cloud-hosted Collaboration services to staff via hhhs.ca. The deployment leverages core Microsoft 365 capabilities, including Exchange Online for email, SharePoint Online for document libraries and intranet, Microsoft Teams for synchronous collaboration, and OneDrive for endpoint file sync and sharing, reflecting standard Collaboration functional modules. Microsoft 365 is provisioned as a centrally managed tenant to provide unified mail, team spaces, and document lifecycle controls.
The Microsoft 365 rollout supports administrative and clinical support functions across CEHC, covering roughly 700 employees. Governance and operational control are implemented through Microsoft 365 identity and access management features and built-in compliance and retention controls, with tenant administration handled through the Microsoft 365 admin center. The cloud-first architecture surfaces collaboration services on the public site while consolidating internal communication, document management, and team collaboration within the Microsoft 365 environment.
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CEHC - Haliburton Highlands Health Services Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Algolia | Legacy | Algolia Search | Application, Web and Enterprise Search | Content Management | n/a | 2021 | 2021 |
In 2021, CEHC - Haliburton Highlands Health Services deployed Algolia Search on its public website. The deployment uses Algolia Search as an Application, Web and Enterprise Search solution to provide site search and content discovery across hhhs.ca.
Implementation centered on indexing public website content into Algolia Search indexes and embedding search UI components in the website frontend. Configuration work included relevance tuning, ranking rules, synonyms and autocomplete setup, alongside enabling search analytics to monitor query patterns. Operational integration routes search queries to Algolia's hosted search service while site content owners retained governance over which pages and document types were indexed and how search relevance was tuned.
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Web Content Management | Content Management |
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2016 | 2016 |
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CEHC - Haliburton Highlands Health Services CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Donor and Fundraising Management | CRM |
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2022 | 2022 |
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Marketing Analytics | CRM |
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2022 | 2022 |
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CEHC - Haliburton Highlands Health Services CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at CEHC - Haliburton Highlands Health Services
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Apps Being Evaluated by CEHC - Haliburton Highlands Health Services Executives
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