Belmont, 28012, NC,
United States
Hampton Inn Charlotte Belmont Abbey Hotel at Montcross Technographics
Hampton Inn Charlotte Belmont Abbey Hotel at Montcross Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Hampton Inn Charlotte Belmont Abbey Hotel at Montcross and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 50 Hampton Inn Charlotte Belmont Abbey Hotel at Montcross employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Hampton Inn Charlotte Belmont Abbey Hotel at Montcross has purchased the following applications: M3 Accounting Core for ERP Financial in 2017, Hilton OnQ PMS for Real Estate Property Management in 2017, Adobe Connect for Audio Video and Web Conferencing in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Hampton Inn Charlotte Belmont Abbey Hotel at Montcross is running and its propensity to invest more and deepen its relationship with M3 , Alphanso Tech , Adobe Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Hampton Inn Charlotte Belmont Abbey Hotel at Montcross revenues, which have grown to $5.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Hampton Inn Charlotte Belmont Abbey Hotel at Montcross intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Hampton Inn Charlotte Belmont Abbey Hotel at Montcross Tech Stack and Enterprise Applications
Hampton Inn Charlotte Belmont Abbey Hotel at Montcross ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| M3 | Legacy | M3 Accounting Core | ERP Financial | ERP | n/a | 2017 | 2017 |
In 2017 Hampton Inn Charlotte Belmont Abbey Hotel at Montcross implemented M3 Accounting Core as its ERP Financial application to support hotel accounting and cashiering functions. M3 Accounting Core is cited explicitly and was used to manage the property level finance workload including accounts receivable and accounts payable for the 50 person, United States based property.
Configuration and functional scope centered on core accounting workflows, specifically accounts receivable, accounts payable, daily audit packs and bank deposit processing, and month end accounting routines consistent with an ERP Financial system. The implementation was sized for a single property finance and operations footprint and reflects category aligned capabilities such as cash reconciliation and transaction posting workflows tied to daily and monthly hotel operations.
Operational integrations included OnQ PMS for reservation and guest folio data and Google Drive for document operations and storage, as indicated by training records. The deployment covered front desk and finance operational users and supported routine tasks performed by the Assistant General Manager and front office staff, including completing audit packs daily and preparing bank deposits.
Governance and operationalization relied on role based usage at the property level with formalized daily audit and deposit processes, accounts receivable and payable tasks, and on the job training for finance and front desk staff. Training on M3 Accounting Core was recorded as part of ongoing operational responsibilities, aligning the application with the hotel business functions of finance, front office operations, and night audit activities.
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Hampton Inn Charlotte Belmont Abbey Hotel at Montcross ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Alphanso Tech | Legacy | Hilton OnQ PMS | Real Estate Property Management | ERP Services and Operations | n/a | 2017 | 2017 |
In 2017 Hampton Inn Charlotte Belmont Abbey Hotel at Montcross implemented Hilton OnQ PMS within the Real Estate Property Management category to standardize front office and reservation handling at its Belmont, North Carolina property. The deployment focused on using Hilton OnQ PMS as the central property management application for on-property operations and guest reservation workflows.
The implementation concentrated on the Hilton OnQ PMS Reservation System, configured to support reservation management, front desk workflows and nightly audit processes. Operational practice documented by staff shows OnQ was used alongside day to day front desk duties, completion of daily audit packs and bank deposit preparation, guest assistance and SALT survey response, staff scheduling for front desk, breakfast and shuttle services, and accounts receivable and payable activities, indicating configuration across core property management functional areas.
Integrations were implemented with M3 Accounting Core to route financial and accounting information, and with Google Drive for operational document storage and team collaboration, creating an interfaced architecture between Hilton OnQ PMS and the hotel finance and file management systems. Governance and process controls included daily audit pack review, manager assigned task workflows, and staff training on Hilton OnQ PMS, M3 Accounting Core and Google Drive, covering front desk, accounting and guest service functions at the single-property operational scope.
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Hampton Inn Charlotte Belmont Abbey Hotel at Montcross Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe Connect | Audio Video and Web Conferencing | Collaboration | n/a | 2017 | 2017 |
In 2017, Hampton Inn Charlotte Belmont Abbey Hotel at Montcross implemented Adobe Connect and surfaced conferencing functionality directly on its website, classifying the solution under Audio Video and Web Conferencing. Adobe Connect is used to provide on-demand and scheduled virtual meeting access for guests and internal teams.
The deployment focuses on Adobe Connect meeting rooms, screen sharing, session recording and attendee management capabilities common to Audio Video and Web Conferencing platforms. Configuration emphasizes web integration, secure meeting entry links embedded on the hotel booking and events pages, and centralized meeting room templates to standardize guest and event sessions.
Operationally the implementation covers front desk operations, sales and events coordination, and staff training workflows, with administration handled by hotel operations staff who provision users and manage sessions. Governance centers on centralized account control and web content integration, with recordings and session artifacts retained within the Adobe Connect environment for operational use.
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Collaboration | Collaboration |
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2018 | 2018 |
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Hampton Inn Charlotte Belmont Abbey Hotel at Montcross Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Web Content Management | Content Management |
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2012 | 2012 |
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Hampton Inn Charlotte Belmont Abbey Hotel at Montcross eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce Fraud Protection | eCommerce |
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2021 | 2021 |
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Hampton Inn Charlotte Belmont Abbey Hotel at Montcross CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Analytics | CRM |
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2016 | 2016 |
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Customer Experience | CRM |
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2016 | 2016 |
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Customer Experience | CRM |
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2021 | 2021 |
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Data Management Platform | CRM |
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2021 | 2021 |
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Data Management Platform | CRM |
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2013 | 2013 |
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Data Management Platform | CRM |
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2017 | 2017 |
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Digital Advertising Platform | CRM |
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2013 | 2013 |
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Digital Advertising Platform | CRM |
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2013 | 2013 |
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Digital Advertising Platform | CRM |
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2013 | 2013 |
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Digital Advertising Platform | CRM |
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2013 | 2013 |
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Marketing Analytics | CRM |
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2013 | 2013 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Partner Relationship Management | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Hampton Inn Charlotte Belmont Abbey Hotel at Montcross ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2017 | 2017 |
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Application Performance Management | ITSM |
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2020 | 2020 |
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Hampton Inn Charlotte Belmont Abbey Hotel at Montcross IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Cloud Storage | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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IT Decision Makers and Key Stakeholders at Hampton Inn Charlotte Belmont Abbey Hotel at Montcross
| First Name | Last Name | Title | Function | Department | Phone | |
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| General Manager Operations | Manager | Finance | ||||
| Assistant General Manager | Director | Operations |
Apps Being Evaluated by Hampton Inn Charlotte Belmont Abbey Hotel at Montcross Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||