Pune, 411038,
India
Harbinger Group Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Harbinger Group and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 700 Harbinger Group employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Harbinger Group has purchased the following applications: SAP SuccessFactors Employee Central for Core HR in 2015, Microsoft 365 for Collaboration in 2016, WooCommerce for eCommerce in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Harbinger Group is running and its propensity to invest more and deepen its relationship with SAP , Harbinger Group , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Harbinger Group revenues, which have grown to $35.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Harbinger Group intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP SuccessFactors Employee Central | Core HR | HCM | n/a | 2015 | 2015 |
In 2015 Harbinger Group implemented SAP SuccessFactors Employee Central to centralize Core HR functions across its India-based professional services organization. The deployment was positioned to unify employee master data and operational HR workflows for a 700-employee firm while embedding the full application name SAP SuccessFactors Employee Central into HR process orchestration.
Configuration work focused on employee data management, a customized induction portal, onboarding workflows, leave and long leave handling including maternity cases, performance appraisal updates, and contract management for extensions and conversions from contract to permanent. The implementation captured functional workflows for disciplinary actions, exits processing, consultant performance tracking, and R&R utilization, reflecting standard Core HR capability patterns for centralized personnel records and lifecycle events.
Operational governance was codified through monthly MIS and attrition reporting workflows and a recurring cadence of meetings with delivery heads to review employee connect session feedback and action pointers. Leadership engagement activities and meeting of minds style forums were formalized to surface induction feedback, key people engagement issues, low performance cases, and manager-led discussions, ensuring HR and delivery alignment on people decisions.
Process ownership included end-to-end processing rules for contract extensions and conversions, mentoring and team management responsibilities to ensure task completion, and active involvement in system customization during the SAP SuccessFactors Employee Central implementation. The project record notes applied innovations to the induction portal that received appreciations, and established controls to ensure compliance on contract extensions and timely handling of exits and long leave cases.
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Learning and Development | HCM |
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2015 | 2015 |
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Performance and Goal Management | HCM |
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2023 | 2023 |
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Recruiting, Applicant Tracking System | HCM |
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2015 | 2015 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2016 | 2016 |
In 2016 Harbinger Group implemented Microsoft 365 to centralize collaboration across its professional services operations. The deployment was aligned with the Collaboration apps Category and targeted improved coordination between service delivery teams and corporate functions.
The Microsoft 365 implementation encompassed core collaboration capabilities, including Exchange Online for corporate email, SharePoint Online for document management and team sites, Microsoft Teams for real time communications, OneDrive for personal file synchronization, and Office desktop and web applications for productivity. Configuration work included tenant setup, user provisioning and basic role based administrative controls, with Office 365 Mail explicitly used for website mail handling as observed in their site configuration.
Operational coverage focused on Harbinger Group employees in India, supporting IT, delivery, sales and administrative business functions. Identity and access management was organized around Microsoft identity services to provide unified sign on and centralized account management, consistent with Microsoft 365 deployments in mid market professional services environments.
Governance measures were structured around administrative roles, mailbox and document access controls, and retention and compliance settings to align collaboration policies with corporate controls. Rollout activities emphasized staged onboarding and configuration of collaboration workloads, with lifecycle management anchored in the Microsoft 365 tenant to support ongoing user and policy administration.
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Automattic | Legacy | WooCommerce | eCommerce | eCommerce | n/a | 2017 | 2017 |
In 2017, Harbinger Group implemented WooCommerce on its public website to add customer-facing commerce flows, using the Automattic WooCommerce application to provide eCommerce functionality. The deployment is centered on the site-level plugin model typical of WooCommerce, with the WooCommerce Add To Cart capability exposed directly on product pages to support product selection and cart aggregation.
The implementation uses standard WooCommerce functional modules including product catalog management, cart and checkout workflows, and store administration within the site content management environment. Configuration appears focused on web-facing commerce interactions, with product presentation and add-to-cart behavior implemented via the WooCommerce Add To Cart extension and configured through the site administrative interface.
Operational ownership is aligned to the digital and web operations teams responsible for the company website, affecting customer experience and online sales touchpoints for the professional services business. Governance is exercised through site administration and plugin configuration, with routine plugin updates and content control forming the core of ongoing operational processes for the eCommerce deployment.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Marketing Automation | CRM |
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2013 | 2013 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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