Bristol, BS11 8DD,
United Kingdom
Harding Retail Technographics
Harding Retail Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Harding Retail and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1400 Harding Retail employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Harding Retail has purchased the following applications: Microsoft Dynamics 365 Business Central for ERP Financial in 2021, Slack Connect for Collaboration in 2023, Sana Commerce Cloud for eCommerce in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Harding Retail is running and its propensity to invest more and deepen its relationship with Microsoft , Salesforce , Sana Commerce or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Harding Retail revenues, which have grown to $375.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Harding Retail intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Harding Retail Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Microsoft Dynamics NAV | Microsoft Dynamics 365 Business Central | ERP Financial | ERP Financial Management | The 365 People | 2021 | 2021 |
In 2021, Harding Retail implemented Microsoft Dynamics 365 Business Central. Harding Retail implemented Microsoft Dynamics 365 Business Central as an ERP Financial platform to manage B2B seasonal sales with cruise brand partners, support internal staff sales and provide a pathway to future B2C commerce capabilities.
The 365 People assembled an implementation team including Bruce, Kevin, Nathan and Darek to design a bridged architecture between the company’s existing Microsoft Dynamics NAV and Microsoft Dynamics 365 Business Central. The bridging solution was engineered to pass transactional and master data between Dynamics NAV and Business Central so the majority of users could continue operating on NAV while Business Central centralized integration responsibilities.
Microsoft Dynamics 365 Business Central was configured to orchestrate web order intake, publish item and customer specific product collections to the Sana e-commerce storefront, and route orders back into the ERP flow. The solution integrated a Sana e-commerce platform and a website integration layer designed to handle large volumes of data, supporting B2B seasonal pricing workflows, staff sales processing and future B2C storefront functionality.
Deployment used a phased, bridged migration to minimize business disruption, preserving NAV transaction processing while moving integration and publication logic into Business Central. The 365 People managed the rollout and delivered the bridging approach to avoid an immediate full upgrade of the core ERP, enabling faster integration to Sana and continuity of retail operations.
According to the project team, the combined Sana and Business Central architecture increased sales order volumes, reduced processing and fulfilment times, eliminated manual credit card handling and complex spreadsheet imports, and lowered administrative burden for staff. The project completed ahead of schedule and saved ten days of the estimated budget, while positioning Harding Retail for a future full migration to Microsoft Dynamics 365 Business Central.
|
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Slack Connect | Collaboration | Collaboration | n/a | 2023 | 2023 |
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Collaboration | Collaboration |
|
2017 | 2017 |
|
eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sana Commerce | Legacy | Sana Commerce Cloud | eCommerce | eCommerce | The 365 People | 2021 | 2021 |
In 2021 Harding Retail implemented Sana Commerce Cloud as its eCommerce platform to support partner-facing B2B seasonal sales, internal staff sales and to preserve an option for future B2C commerce. The deployment addressed a requirement for a website integration capable of handling large volumes of data while integrating with existing and incoming business systems with minimal business disruption.
Sana Commerce Cloud was configured to publish item data and customer specific product collections, capture web orders and support differentiated B2B pricing and staff-sale workflows, while leaving the architecture open for later consumer storefront capabilities. The implementation emphasized catalog management, order capture and order routing as core functional components consistent with eCommerce platform capabilities.
The 365 People assembled a delivery team that designed and delivered a bridging architecture between Harding Retails aging Dynamics NAV estate and a new Dynamics 365 Business Central instance, enabling Business Central to handle the integration to Sana Commerce Cloud. Items and customer product collections were passed into Business Central and published by Sana, and web orders placed on Sana reach the older platform via Business Central, allowing the majority of users to continue on Dynamics NAV during the phased transition.
Rollout governance favored low-impact integration and reuse of existing NAV investment, completing the project faster than planned and with a reported ten day budget saving. Explicit operational outcomes documented by the project include increased sales order volumes, reduced processing and fulfilment times, elimination of manual credit card handling and error prone spreadsheet or third party imports, and reduced administrative burden for staff.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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|
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Marketing Automation | CRM |
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2019 | 2019 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2023 | 2023 |
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Tag Management | CRM |
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2018 | 2018 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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IT Service Management | ITSM |
|
2022 | 2022 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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|
Transactional Email | PaaS |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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Application Hosting and Computing Services | IaaS |
|
2015 | 2015 |
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IT Decision Makers and Key Stakeholders at Harding Retail
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Harding Retail Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||