Hawthorn Senior Living
9310 NE Vancouver Mall Drive Suite 200,
Vancouver, 98662, WA,
United States
Vancouver, 98662, WA,
United States
1 360-213-1550
Healthcare
Hawthorn Senior Living Technographics
Hawthorn Senior Living Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Hawthorn Senior Living and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2500 Hawthorn Senior Living employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Hawthorn Senior Living has purchased the following applications: SAP ERP ECC 6.0 for ERP Financial in 2013, UKG Pro Payroll (ex Ultipro Payroll) for Payroll in 2013, Invoca Call Tracking for Call Tracking and Recording in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Hawthorn Senior Living is running and its propensity to invest more and deepen its relationship with SAP , UKG , Invoca or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Hawthorn Senior Living revenues, which have grown to $600.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Hawthorn Senior Living intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Hawthorn Senior Living Tech Stack and Enterprise Applications
Hawthorn Senior Living ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP ERP ECC 6.0 | ERP Financial | ERP | n/a | 2013 | 2013 |
In 2013, Hawthorn Senior Living implemented SAP ERP ECC 6.0 to consolidate and standardize core financial recordkeeping. The SAP ERP ECC 6.0 deployment was used for ERP Financial functions, and project activities included collecting and arranging financial information and entering details into the SAP financial management system.
Configuration work emphasized core financial modules typical for ERP Financial systems, including general ledger, accounts payable, accounts receivable, fixed asset accounting, and financial reporting controls. Implementation activities addressed master data structures, chart of accounts alignment, transaction posting rules, and period-end close procedures to support reliable financial records and statutory reporting.
Operational scope covered Hawthorn Senior Living's corporate finance and accounting teams across the United States, with day-to-day workflows centered on structured data entry and reconciliations mapped into SAP ERP ECC 6.0. Governance elements established included defined data entry procedures, ledger ownership, and routine reconciliation practices to maintain data integrity within the SAP financial management environment.
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Hawthorn Senior Living HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| UKG | Legacy | UKG Pro Payroll (ex Ultipro Payroll) | Payroll | HCM | n/a | 2013 | 2013 |
In 2013, Hawthorn Senior Living deployed UKG Pro Payroll (ex Ultipro Payroll) to coordinate, administer and reconcile payroll across 16 to 23 communities in the United States and Canada. The Payroll implementation supported a 2,500 employee population and operated on weekly, semi monthly and bi weekly pay cycles, working closely with the HR department to process changes and benefits issues. The payroll team served as the primary operational resource for community management and employees on payroll related matters.
UKG Pro Payroll (ex Ultipro Payroll) was configured to manage full cycle payroll processing, employee record entry and maintenance, and processing of employee changes. Functional capabilities implemented included tax calculation and remittance workflows for weekly federal and state tax payments, quarterly reporting, and reconciliation procedures. The system acted as the payroll system of record for community payroll administrators and centralized payroll specialists.
Timekeeping integration was established with Kronos timekeeping to feed hours into UKG Pro Payroll across the US and Canada, supporting the weekly, semi monthly and bi weekly pay cycles. Operational governance focused on a coordination model between payroll administrators and HR, with documented reconciliation routines, change management for employee data, and consolidated tax remittance and reporting processes across jurisdictions.
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Time and Attendance | HCM |
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2013 | 2013 |
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Workforce Management | HCM |
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2011 | 2011 |
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Hawthorn Senior Living CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Invoca | Legacy | Invoca Call Tracking | Call Tracking and Recording | CRM | n/a | 2021 | 2021 |
In 2021, Hawthorn Senior Living implemented Invoca Call Tracking on its public website. Hawthorn Senior Living deployed Invoca Call Tracking as a Call Tracking and Recording solution to capture inbound telephone leads originating from digital channels and to establish session-level visibility between web touchpoints and phone interactions.
The deployment leverages core Call Tracking and Recording capabilities, including dynamic number insertion to attribute calls to marketing sources, call recording for quality and compliance, and analytics to profile caller behavior and campaign performance. Invoca Call Tracking was configured to instrument primary site entry pages and contact pathways, enabling call session tagging and campaign-level reporting.
Operationally the implementation supports marketing and contact center functions, providing attribution data to inform campaign optimization and call handling workflows. Governance focused on operationalizing recorded call data and analytics access for the appropriate teams, and on integrating call-derived attribution into existing lead qualification and contact center processes.
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Customer Experience | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2017 | 2017 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Hawthorn Senior Living IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2008 | 2008 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Hawthorn Senior Living
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Hawthorn Senior Living Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Hawthorn Senior Living IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Hawthorn Senior Living digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Hawthorn Senior Living Technographics
Hawthorn Senior Living is a Healthcare organization based in United States,
with around 2500 employees and annual revenues of $600.0 million.
Hawthorn Senior Living operates a diverse technology stack with applications such as
SAP ERP ECC 6.0, UKG Pro Payroll (ex Ultipro Payroll) and Invoca Call Tracking,
covering areas like ERP Financial, Payroll and Call Tracking and Recording.
Hawthorn Senior Living has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SAP, UKG and Invoca.
Hawthorn Senior Living recently adopted applications including
Invoca Call Tracking in 2021, Lucky Orange in 2021 and Google Cloud Platform (GCP) in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Hawthorn Senior Living’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Hawthorn Senior Living’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Hawthorn Senior Living technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.