Healey Ford
2528 Rt 17M,
Goshen, 10924, NY,
United States
Goshen, 10924, NY,
United States
1 845-291-1998
Automotive
Healey Ford Technographics
Healey Ford Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Healey Ford and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10 Healey Ford employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Healey Ford has purchased the following applications: CDK Global DMS for Dealership Management in 2019, LivePerson Conversational Cloud for Chatbots and Conversational AI in 2011, Microsoft 365 for Collaboration in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Healey Ford is running and its propensity to invest more and deepen its relationship with CDK Global , RouteOne , LivePerson or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Healey Ford revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Healey Ford intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Healey Ford Tech Stack and Enterprise Applications
Healey Ford ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| CDK Global | Legacy | CDK Global DMS | Dealership Management | ERP Services and Operations | n/a | 2019 | 2019 |
In 2019 Healey Ford implemented CDK Global DMS to centralize parts and service workflows at Healey Brothers Automotive Dealerships in Goshen, NY. The deployment is aligned to the Dealership Management category and supports day-to-day parts counter operations, service repair order processing, and retail and wholesale invoicing for a small dealer environment of approximately 10 employees.
CDK Global DMS was configured to manage core parts inventory, order entry, special orders, truckload crash parts ordering, and returns processing. Functional capabilities in use include VIN-accurate parts lookup, daily ordering workflows, bin checks and inventory organization, point-of-sale upsell handling on retail invoices, and service parts allocation to shop technicians.
The implementation integrates operationally with Ford parts reference tools, using Ford Snap-on Epc and HVBOM to validate parts applicability by VIN, and includes processes for inputting non-stock returns and 60 day claims to Ford Motor Company. Operational coverage explicitly spans the parts counter, wholesale channels, retail service desks and shop technician support at the Goshen, NY site.
Governance and process changes emphasize returns fee enforcement, timely submission of non-stocked returns, and daily ordering discipline. The dealership maintains stated gross profit targets using CDK Global DMS, preserving an average gross profit of at least 40% on retail invoices and service repair orders and a minimum of 10% on wholesale invoices, while operational procedures such as bin checks and organized inventory support those targets.
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Loan Management | ERP Services and Operations |
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2022 | 2022 |
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Healey Ford AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LivePerson | Legacy | LivePerson Conversational Cloud | Chatbots and Conversational AI | AI-Powered Application | n/a | 2011 | 2011 |
In 2011, Healey Ford deployed LivePerson Conversational Cloud on its website, implementing a Chatbots and Conversational AI solution for web-based customer engagement. The LivePerson Conversational Cloud instance is provisioned as a cloud SaaS conversational layer that surfaces an embedded chat widget on vehicle inventory and contact pages, providing continuous message handling.
The implementation emphasizes core Chatbots and Conversational AI capabilities including automated conversational workflows, intent detection, message orchestration and session routing to live agents, with built-in reporting and conversation history consistent with category functionality. Operational coverage is limited to the dealership website and is managed by the dealership sales and service teams, with governance centered on conversational script management, escalation procedures and daily message triage.
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Chatbots and Conversational AI | AI-Powered Application |
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2022 | 2022 |
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Healey Ford Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2020 | 2020 |
In 2020, Healey Ford deployed Microsoft 365 for Collaboration. The cloud-hosted Microsoft 365 implementation provides core capabilities such as Exchange Online email, Microsoft Teams collaboration, SharePoint Online intranet, OneDrive for Business file storage, and web-based Office applications. The configuration supports a small dealership team of roughly 10 employees and targets business functions including sales, service desk, and back-office administration through centralized productivity and communication tooling.
Configuration emphasis includes simple user provisioning, centralized email domain management, mailbox and file access controls, and SharePoint sites used for shared documents and sales inventory references. Microsoft 365 is referenced on the Healey Ford website, indicating incorporation of cloud-hosted email and document links into public-facing contact and information workflows, and the deployment concentrates collaboration and content management for core dealership operations.
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Healey Ford Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Web Content Management | Content Management |
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2023 | 2023 |
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Healey Ford CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2019 | 2019 |
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Digital Advertising Platform | CRM |
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2017 | 2017 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2023 | 2023 |
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Tag Management | CRM |
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2016 | 2016 |
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Healey Ford ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2012 | 2012 |
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Application Performance Management | ITSM |
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2019 | 2019 |
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Healey Ford TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2023 | 2023 |
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Healey Ford IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2024 | 2024 |
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Healey Ford CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2017 | 2017 |
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Secure Web Gateways (SWG) | CyberSecurity |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at Healey Ford
| First Name | Last Name | Title | Function | Department | Phone | |
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Finance Manager | Manager | Finance | |
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Group Controller | Director | Finance | |
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Director of Technology | Director | IT | |
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Apps Being Evaluated by Healey Ford Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Healey Ford IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Healey Ford digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Healey Ford Technographics
Healey Ford is a Automotive organization based in United States,
with around 10 employees and annual revenues of $1.0 million.
Healey Ford operates a diverse technology stack with applications such as
CDK Global DMS, LivePerson Conversational Cloud and Microsoft 365,
covering areas like Dealership Management, Chatbots and Conversational AI and Collaboration.
Healey Ford has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as CDK Global, LivePerson and Microsoft.
Healey Ford recently adopted applications including
Microsoft Azure CDN in 2024, Cox Automotive Dealer.com in 2023 and Optimizely Intelligence Cloud in 2023,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Healey Ford’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Healey Ford’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Healey Ford technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.