Healthcare At Home Ltd
107 Station Street, Burton-on-Trent,
Staffordshire, DE14 1SZ,
United Kingdom
Staffordshire, DE14 1SZ,
United Kingdom
44 33 3103-9499
Healthcare
Healthcare At Home Ltd Technographics
Healthcare At Home Ltd Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Healthcare At Home Ltd and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1000 Healthcare At Home Ltd employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Healthcare At Home Ltd has purchased the following applications: FIS GETPAID for AR Automation in 2018, Sage Snowdrops Payroll for Payroll in 2015, Live Helper Chat for Chatbots and Conversational AI in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Healthcare At Home Ltd is running and its propensity to invest more and deepen its relationship with FIS Global , Sage , Live Helper Chat or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Healthcare At Home Ltd revenues, which have grown to $319.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Healthcare At Home Ltd intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Healthcare At Home Ltd Tech Stack and Enterprise Applications
Healthcare At Home Ltd ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| FIS Global | Legacy | FIS GETPAID | AR Automation | ERP | n/a | 2018 | 2018 |
In 2018, Healthcare At Home Ltd deployed FIS GETPAID as its AR Automation platform across its UK finance operations, centralizing accounts receivable and credit control processes under a single application. The implementation targeted corporate finance, billing, and credit management teams and was positioned to standardize invoice presentment and collections workflows.
FIS GETPAID was configured to deliver core AR Automation capabilities including automated invoice distribution, rules-driven collections orchestration, cash application support, and dispute lifecycle tracking. Configuration emphasized configurable aging and dunning rules, credit hold logic tied to scoring thresholds, and role-based access for treasury and credit control users.
The deployment integrated with existing finance and reporting systems, specifically Sage 50 for transactional ledger data, Dynamics for customer master synchronization, DandB credit check for external credit risk signals, and Qlikview for operational reporting and analytics. Data flows were implemented to feed invoice and payment status into Qlikview for dashboarding, and to synchronize customer and invoice metadata between FIS GETPAID and the ERP and CRM sources.
Governance centered on a finance-led rollout with revised collections workflows and escalation paths, formalized approval gates for credit holds, and operational handoffs between billing and credit control. Ongoing operations relied on consolidated reporting through Qlikview and transactional reconciliation between FIS GETPAID and Sage 50 to maintain AR ledger accuracy.
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Healthcare At Home Ltd HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sage | Legacy | Sage Snowdrops Payroll | Payroll | HCM | n/a | 2015 | 2015 |
In 2015 Healthcare At Home Ltd deployed Sage Snowdrops Payroll to run Payroll for 1400 monthly paid employees across the United Kingdom. The implementation centralized monthly payroll processing and employee lifecycle administration for payroll and HR teams, covering starter, leaver and change processing. Operations are focused on internal payroll team workflows to manage monthly cycles and respond to employee and third party payroll queries.
Sage Snowdrops Payroll is configured to handle starter and leaver workflows, contract and pay changes, third party payments and auto enrolment pension queries, with V look ups and downloads used for reconciliations and reporting. Functional capabilities emphasized include payroll computation, employee data maintenance, third party deduction orchestration and pension enrolment administration within the Payroll application. Governance is operationally enforced through routine V lookup reconciliations and structured payroll cycles managed by the payroll and HR teams.
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Healthcare At Home Ltd AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Live Helper Chat | Legacy | Live Helper Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021, Healthcare At Home Ltd deployed Live Helper Chat on its public website. The implementation uses Live Helper Chat, a Chatbots and Conversational AI solution, to provide a continuous web based engagement channel for patients and caregivers.
The deployment is implemented as a website embedded chat widget configured to support synchronous agent handoffs and automated conversational flows. Configuration follows common Chatbots and Conversational AI patterns, including visitor session tracking, chat transcript logging, and offline messaging forms to capture inquiries outside service hours.
Operational ownership is assigned to patient services and customer support teams, providing front line triage for patient inquiries, delivery coordination, and routine clinical information requests across the United Kingdom. Support agents leverage chat transcripts to manage follow up and to escalate complex cases into existing case management workflows.
Governance emphasizes data protection and patient privacy, with chat usage aligned to healthcare compliance practices and team level moderation for clinically sensitive interactions. The implementation centers the Live Helper Chat web channel as a primary digital touchpoint for patient engagement while maintaining controls appropriate for healthcare operations.
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Healthcare At Home Ltd CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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CRM | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2015 | 2015 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Healthcare At Home Ltd IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Healthcare At Home Ltd CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Healthcare At Home Ltd
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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Credit and Collections Manage | CXO | Finance | |
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Credit Control Manager | Manager | Finance | |
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Credit Controller | Director | Finance | |
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HR Director | Director | HR | |
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Payroll Manager | Manager | Finance | |
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Head of IT Operations | Director | IT | |
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Apps Being Evaluated by Healthcare At Home Ltd Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Healthcare At Home Ltd IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Healthcare At Home Ltd digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Healthcare At Home Ltd Technographics
Healthcare At Home Ltd is a Healthcare organization based in United Kingdom,
with around 1000 employees and annual revenues of $319.0 million.
Healthcare At Home Ltd operates a diverse technology stack with applications such as
FIS GETPAID, Sage Snowdrops Payroll and Live Helper Chat,
covering areas like AR Automation, Payroll and Chatbots and Conversational AI.
Healthcare At Home Ltd has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as FIS Global, Sage and Live Helper Chat.
Healthcare At Home Ltd recently adopted applications including
Live Helper Chat in 2021, Hubspot Marketing Automation in 2021 and Mimecast Email Security in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Healthcare At Home Ltd’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Healthcare At Home Ltd’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Healthcare At Home Ltd technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.